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Top Rated Live Chat Software with Crm integration

Last updated: May 2026

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262 software options

Text logo

Text

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Avochato logo

Avochato

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Helpfruit logo

Helpfruit

AI chatbots and help pages with all the protections you need

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Helpfruit: Give your customers the right answer at the right time. Start with AI chatbots and help pages. Add in live chat if needed.

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Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Intercom logo

Intercom

AI-powered customer service with helpdesk

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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LiveAgent logo

LiveAgent

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a web-based Live Chat and Help Desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 1 month free trial, no credit card needed, no contracts.

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Social Intents logo

Social Intents

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Missive logo

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Glassix logo

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Sobot logo

All-in-One Contact Center Solution

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Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

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Broadly logo

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a live chat software suite comprising help desk, live chat, chatbot, and AI agent products. Talk to your customers in real time, integrate the live chat widget with your website and social media, and set up chabots for when you're off-line to continue providing support and generating leads.

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WhatsApp logo

Real-time customer communications management software

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WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

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Chaport logo

Multi-channel live chat and chatbot software for business

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Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

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Consolto logo

Simply Meet Customers Online

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Consolto is a customer communication platform designed to help businesses boost client interactions by embedding a plugin across websites. It enables organizations to streamline video conferencing, interaction tracking, contact management, and file sharing operations via a unified platform.

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Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Wing logo

Software for managing & delegating recurring tasks

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Wing's dedicated tech-enabled talent completes recurring work like customer relationship management, customer support, email management, and more with high-quality work results.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

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Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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TimelinesAI logo

Shared WhatsApp inbox and CRM integration for sales teams

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What it does: TimelinesAI centralizes live WhatsApp conversations from multiple numbers into one team workspace with routing, assignments, notes, quick replies, and controlled bulk replies.

Why it matters: Agents respond faster with full context inside the CRM view; leaders track workloads and SLAs

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Acobot logo

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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11Sight logo

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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get.chat logo

Shared Team Inbox Solution for WhatsApp Business API

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get.chat is a Shared Team Inbox Solution for WhatsApp Business API that enables multi-user and multi-device access and it also enables multiple endpoints to integrate it with your CRM, Chatbot, or Ticketing service.
Powered by the official WhatsApp Business API from 360dialog.

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2Chat logo

Global Telephony, Advanced WhatsApp, and AI Agents together

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2Chat is an AI omnichannel platform unifying cloud telephony & WhatsApp (WABA) in a multi-agent inbox. Launch bulk campaigns, deploy AI agents, and seamlessly connect your CRM using MCP APIs. Centralize communications, reduce operational costs, and close more deals.

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