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Top Rated Live Chat Software with Customizable Fields in 2026 - Page 4

Last updated: April 2026

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114 software options

AIO logo

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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HelpOnClick logo

Live Chat Software and Virtual agent for SMBs

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HelpOnClick Live Chat is a perfect solution for small and midsize business. Customers report 35-40% increase in sales after they start using HelpOnClick.

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easiware logo

No more claims, only conversations

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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

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Helpfruit: Give your customers the right answer at the right time. Start with AI chatbots and help pages. Add in live chat if needed.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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ELMA365 logo

Low-code business process management (BPM) software

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ELMA365 is a low-code business process management (BPM) software that helps businesses model, monitor, execute, and manage projects and tasks.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Forethought logo

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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BotPenguin logo

AI agent builder to automate sales, support, & engagement.

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AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

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Thrio logo

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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Umnico logo

Omnichannel communication platform

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Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Text App logo

AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

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OneHash Chat logo

World's 1st FaaS

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OneChat is an all-in-one customer communication solution.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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texti.fi logo

Improve communication with customers and increase sales.

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Using our Traffic solution, you can deliver information to customers in a matter of seconds. SMS marketing is a powerful driving force in modern business, and when used appropriately and wisely, can substantially increase profits and the visibility of the business.

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Velaro logo

Driving business success through every conversation.

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Turn website visitors into customers with real-time live chat. Proactively engage users, answer questions instantly, and guide them through their journey. Reduce abandoned carts, provide instant support, and keep conversations connected across multiple channels to increase sales and retention.

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

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FuseDesk is your Multi-Channel Live Chat Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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TruChat logo

Natural language processing powered chatbot + live chat

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TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Vergic logo

Customer engagement with AI chatbots, messaging and video

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Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.

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Mongrov logo

Boost efficiency by 50% with Mongrov's FSM Software

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Boost efficiency by 50% with Mongrov's comprehensive Field Service Management Software, streamlining operations, enhancing customer satisfaction, and driving business growth.

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