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Top Rated Live Chat Software with Virtual assistant - Page 2

Last updated: August 2026

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136 software options

RingCentral Engage Digital logo

Unified management tool for customer service conversations

RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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Twilio Flex logo

Omnichannel customer communications system

Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

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Botsify logo

Live chat and conversational AI solution

Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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Intelswift logo

AI-driven customer service automation platform

Intelswift is an AI-first customer service automation platform that turns support centers into profit centers. AI agents resolve up to 70% of routine inquiries instantly while providing human agents with real-time insights and suggestions to handle complex issues faster.

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Whautomate logo

WhatsApp automation and customer engagement platform

Whautomate is a platform that leverages WhatsApp to provide businesses with automation and customer engagement tools, allowing users to streamline workflows, save time, and optimize sales.

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Replyco logo

Win Back 50% of Time Lost Messaging Customers

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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Melibo logo

No-code chatbot building solution

melibo is a cloud-based tool that allows customer services teams to build their own chatbot without any coding. melibo has an integrated live chat solution which perfectly matches the chatbot. The AI helps in the live chat by giving the agents suitable answer suggestions.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Next4biz CSM logo

End-to-end omnichannel customer experience management.

Next4biz CSM is a comprehensive cloud-based customer service management software with an omnichannel approach. It offers customizable self-service knowledge base, live chat, automated workflows, and advanced reporting capabilities. It enables organizations to provide excellent customer experience.

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Qualified logo

Automated sales and lead qualification.

Qualified is a cloud-based sales solution which provides features such as query suggestions, customizable branding, lead qualification, automated responses, proactive chat, and automated routing.

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PerfectBot logo

Instantly resolve tickets with the smartest AI chatbot

AI chatbot for Gorgias. Your perfect CX AI assistant that helps clients 24/7 and successfully automates 70% of your tickets.

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TEAMSource logo

Cloud-based AI writing assistant

TEAMSource is a cloud-based AI platform that optimizes various business operations by providing customized AI training for data and allows users to collaborate with AI professionals in preferred areas.

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AlphaChat logo

Conversational AI platform with virtual assistants

AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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Hoory logo

Cloud-based conversational AI platform

Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience.

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elastic logo

Chatbot solution to manage customer engagement

elastic provides an automated chatbot solution for businesses to improve customer service and boost productivity. It offers features like natural language processing and automated responses across several social channels including WhatsApp, Facebook, Instagram, and more to engage customers.

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ViaSay logo

Platform that makes customer interactions simple & efficient

ViaSay is a leading Conversational AI and Customer Experience Automation platform.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Verloop.io is a customer support automation with hybrid bot + human platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Serviceform logo

AI-powered conversations for better website conversions

Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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Chatsi logo

Turn Your Storefront Into an AI-Powered Sales Experience

Chatsi is a 24/7 AI sales assistant for eCommerce that helps shoppers discover, compare, and choose the right products through natural conversation. It delivers personalized recommendations and trusted answers using your store’s product data.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

Explore SAAS First's Live Chat on GetApp. Drive customer engagement with real-time chat, AI chatbot support, and seamless customer data integration. Boost your email open rates and create personalized campaigns. Install and integrate with ease. Discover the transformative power of live chat today.

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Amelia logo

AI platform for enterprise automation

Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

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Twixor logo

Customer communications management software

Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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oct8ne logo

Oct8ne the visual Live chat Chatbot & Messaging solution

Oct8ne is a cloud-based live chat (live chat, chatbot, and messaging) solution with visual support catalog integration. The platform combines live chat and chatbot into one comprehensive system, enabling businesses to interact with their customers more effectively, increase sales, and improve customer satisfaction.

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