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Top Rated Live Chat Software with Open source - Page 12

Last updated: August 2026

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459 software options

Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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EnableX logo

Smart, personalised CX—perfecting every engagement

EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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ManyChat logo

Conversational AI platform for eCommerce businesses

ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.

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Zendesk Sunshine logo

Innovative and creative messaging platform.

Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.

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Hibot logo

An integrated platform for the use of service bots

Hibot is a Portuguese-language integrated solution with multiple channels, such as WhatsApp Business, Instagram, Telegram, and Facebook, that centralizes customer service chats on a single platform and automates bots for numerous purposes, such as generating tickets, querying order status, and more.

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insmartbot logo

Serve your customers on all channels with AI.

Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Botmock logo

Artificial intelligence (AI)-enabled chatbot builder

Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members.

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chatarmin.com logo

WhatsApp Marketing Tool. Charles alternative.

chatarmin.com is a WhatsApp marketing tool for eCommerce and retail brands.

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chattigo logo

Unify chats and boost customer experiences

Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

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ChatBeacon AIX 2026 logo

AI-powered live chat for real-time customer engagement

ChatBeacon AIX is an AI-based live chat platform that helps businesses manage customer support and engagement through real-time conversations across websites and mobile apps.

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AgentX logo

Make AI Work For You

1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

Read more about AgentX

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Kenect logo

The AI Engine for Dealers

Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations.

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Clickatell logo

The Global Leader in Chat Commerce

With Clickatell’s Chat Desk, you can increase your agents’ productivity and efficiency while at the same time reducing costs. In short, this helps you resolve queries lightning fast with none of the frustration and waiting that a traditional phone call brings!

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Eloquant logo

Cloud Contact Center Customer Experience platform

Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Target First logo

One complete customer relationship solution

Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting

Read more about Target First

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

Read more about ManageEngine SupportCenter Plus

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Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

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Lark logo

Collaboration tool for SMEs and education institutes

Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

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iAdvize logo

Cloud-based AI sales associate for eCommerce businesses

iAdvize Copilot™ is a live chat software and AI shopping assistant that helps retailers provide personalized e-commerce experiences, improve product discovery, and increase conversion rates.

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

FuseDesk is your Multi-Channel Live Chat Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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Users also considered
Chatwee Social Chat Widget logo

Software for managing social hubs, events, and engagement

Live chat and instant messaging app facilitating real-time interaction between members of online communities and virtual event goers via private, public, and group chats.

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Users also considered
LiveOps logo

On-Demand Customer Service and Support Solutions

A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.

Read more about LiveOps

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