App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Top Rated Live Chat Software with Freshdesk
Last updated: May 2026
37 software options
Sponsored
Fin
5
9
4
4
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI agent for customer service
Read more about Fin
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
5
12K
4
3.5K
3
573
2
71
1
43
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real-time customer communications management software
Read more about WhatsApp
5
17.3K
4
5.7K
3
907
2
127
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
5
1.2K
4
429
3
62
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
5
19
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Customer Communication Platform
Read more about Acquire
5
16
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Amio helps you create AI chatbots for your e-shop.
Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them
Read more about Amio
5
19
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversational AI platform for enterprise
Read more about Boost.AI
5
111
4
47
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise remote support. Secure, fast, always reliable.
Read more about LogMeIn Rescue
5
7
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI platform for enterprise service automation
Read more about Rezolve AI
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based live chat software
Read more about LEX Reception
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform for Automated Customer Support
Read more about Verloop
5
20
4
9
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Self-service support & customer education platform
Read more about elevio
5
5
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI agent builder to automate sales, support, & engagement.
Read more about BotPenguin
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Oct8ne the visual Live chat Chatbot & Messaging solution
Read more about Oct8ne
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered seamless customer support
Read more about Engaige
5
48
4
20
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
5
7
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The complete customer support automation platform
Read more about DeepConverse
5
21
4
15
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Platform Provider
Read more about ClearTouch Operator
5
94
4
36
3
7
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer interaction & support platform with CRM integration
Read more about UJET
5
419
4
204
3
17
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
5
1
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution for omnichannel customer support.
Read more about NFON Contact Center
5
44
4
27
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chatbot Building Platform
Read more about SmatBot
5
23
4
13
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We don't just respond. We resolve.
Read more about Quiq