App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
All apps
Leaders
48 software options
Sponsored
Features
SMS Messaging(19)
Call Center Management(18)
Social Media Integration(30)
Third Party Integrations(43)
Multi-Channel Communication(38)
@mentions(8)
AB Testing(6)
Access Controls/Permissions(21)
Activity Dashboard(34)
Activity Tracking(26)
AI/Machine Learning(12)
Alerts / Escalation(27)
Alerts/Notifications(32)
API(42)
Appointment Management(14)
Appointment Scheduling(8)
Audience Targeting(6)
Auto-Responders(43)
Automated Responses(7)
Automated Routing(21)
Calendar Management(12)
Call Monitoring(10)
Call Recording(13)
Call Routing(10)
Campaign Management(13)
Canned Responses(38)
Cataloging/Categorization(11)
Chat Transcript(11)
Chat/Messaging(43)
Chatbot(17)
Code-free Development(8)
Collaboration Tools(29)
Commenting/Notes(12)
Communication Management(32)
Computer Telephony Integration(10)
Configurable Workflow(13)
Contact Database(18)
Contact Management(21)
Content Management(9)
Contextual Guidance(7)
CRM(30)
Customer Database(26)
Customer Experience Management(13)
Customer History(30)
Customer Segmentation(20)
Customer Service Analytics(16)
Customer Support(13)
Customizable Branding(37)
Customizable Fields(21)
Customizable Forms(15)
Customizable Reports(16)
Customizable Templates(24)
Dashboard(15)
Data Import/Export(23)
Data Visualization(9)
Document Storage(12)
Drag & Drop(16)
Email Management(24)
Email Templates(16)
Engagement Tracking(10)
Event Triggered Actions(19)
Feedback Management(22)
File Management(9)
File Sharing(33)
File Transfer(12)
Forms Management(9)
Full Text Search(7)
Geotargeting(24)
Help Desk Management(16)
Inbox Management(16)
Interaction Tracking(27)
IVR / Voice Recognition(8)
Knowledge Base Management(27)
Knowledge Management(11)
Lead Capture(18)
Lead Distribution(9)
Lead Management(8)
Lead Qualification(13)
Live Chat(42)
Macros/Templated Responses(13)
Meeting Management(8)
Mobile Access(34)
Monitoring(18)
Multi-Channel Data Collection(9)
Multi-Channel Management(12)
Multi-Channel Marketing(8)
Multi-Language(29)
Multiple User Accounts(8)
Natural Language Processing(11)
Negative Feedback Management(7)
Offline Form(30)
Performance Management(10)
Performance Metrics(26)
Personalization(13)
Pre-Configured Bot(9)
Prioritization(8)
Proactive Chat(34)
Queue Management(18)
Real Time Analytics(21)
Real Time Data(9)
Real Time Monitoring(23)
Real Time Notifications(35)
Real Time Reporting(13)
Real-Time Chat(24)
Real-time Consumer-facing Chat(38)
Real-time Updates(17)
Reminders(9)
Reporting & Statistics(40)
Reporting/Analytics(43)
Role-Based Permissions(13)
Routing(12)
Rules-Based Workflow(8)
Screen Sharing(21)
Search/Filter(28)
Self Service Portal(19)
Service Level Agreement (SLA) Management(12)
Single Sign On(16)
SSL Security(11)
Support Ticket Management(24)
Support Ticket Tracking(12)
Survey/Poll Management(10)
Surveys & Feedback(29)
Tagging(24)
Task Management(12)
Template Management(17)
Transcripts/Chat History(37)
Transfers/Routing(33)
Video Conferencing(15)
Virtual Assistant(13)
Website Visitor Tracking(26)
Widgets(9)
Workflow Configuration(12)
Workflow Management(29)
Integrated with
Stripe(10)
Microsoft Teams(5)
Salesforce Sales Cloud(15)
Squarespace(10)
Slack(23)
Acadle(3)
ActiveCampaign(10)
ActiveDEMAND(6)
Adobe Commerce(9)
Agile CRM(7)
Aircall(7)
Airim(5)
Akita(4)
Amazon Connect(2)
amoCRM(6)
APIANT(5)
AppFollow(5)
Asana(9)
AskNicely(4)
AVOXI(6)
Basecamp(3)
Bedrock Data(4)
Better Proposals(9)
BigCommerce(9)
Bitium(6)
Bitrix24(5)
Boei(5)
BoomTown(6)
Boost.AI(3)
Built.io Flow(4)
Calendly(5)
CallHippo(5)
Campaign Monitor(9)
Capsule(7)
Certainly(3)
ChargeDesk(6)
ChurnZero(5)
CircleLoop(4)
Clearbit(5)
Close(6)
CloudTalk(8)
Cognito Forms(5)
Constant Contact(9)
Crowdin(4)
Customer Thermometer(6)
Customer.io(6)
Cyfe(6)
Databox(5)
Delighted(6)
Dialogflow(4)
Document360(5)
Dropbox Business(9)
Drupal(7)
elevio(6)
Fivetran(4)
Fonvirtual Virtual PBX(5)
FreshBooks(7)
Freshdesk(13)
Freshdesk Success(5)
Front(5)
FullContact(6)
FullStory(7)
Geckoboard(5)
GetResponse(6)
GitHub(5)
Gmail(12)
Google Analytics 360(17)
Google Calendar(6)
Google Contacts(6)
Google Drive(7)
Google Forms(5)
Google Sheets(3)
Google Workspace(5)
Gravity Forms(4)
Guru(7)
HappyFox Help Desk(2)
Help Desk Migration(5)
Help Scout(5)
Highrise(8)
Hootsuite(3)
Hotjar(4)
HubSpot CRM
HubSpot Marketing Hub(13)
HubSpot Service Hub(6)
Insightly(9)
Instagram(11)
Instapage(3)
Intercom(7)
Jira(12)
JIRA Service Management(6)
JivoChat(4)
Joomla(8)
Jotform(5)
JustCall(6)
Keap(8)
Klaus(9)
Klaviyo(5)
Klipfolio(5)
Kustomer(3)
LeadMaster(6)
LearnWorlds(3)
LinkedIn for Business(2)
LiveChat(3)
LiveSession (6)
Livestorm(5)
Lumoa(5)
Mailchimp(20)
Make(7)
Marketo Engage(5)
Messenger(3)
Meta for Business(16)
Microsoft 365(6)
Microsoft Excel(2)
Microsoft Outlook(9)
Mixpanel(4)
monday.com(4)
NICE CXone(2)
Nicereply(6)
Nimble(3)
Nutshell(6)
OpenCart(3)
Operations Hub(4)
Pardot(5)
PayPal(5)
Pipedrive(18)
Plantt(3)
Playvox(4)
PrestaShop(8)
Process Street(5)
ProjectManager.com(5)
ProProfs Knowledge Base(4)
Quickbooks Online(3)
QuickBooks Online Advanced(4)
Radiance Commerce(4)
RentBase(4)
Retently(7)
RingCentral Contact Center(5)
Ringover(3)
Rippling(6)
Robly(6)
RudderStack(8)
Salesforce Platform(5)
Salesforce Service Cloud(2)
Salesforce.org Nonprofit Cloud(2)
Salesmachine(5)
Scoro(5)
Segment(8)
SendGrid(3)
ServiceNow(3)
SharpSpring from Constant Contact(7)
Shift4Shop(5)
Shopify(23)
Shopify Plus(2)
Simplesat(8)
Sisense(4)
SITE123(10)
Slaask(6)
Solvemate(4)
Stella Connect(2)
SugarCRM(10)
SurveyMonkey(3)
Survicate(5)
Talkdesk(10)
TeamViewer(3)
Telegram(6)
Time Doctor(5)
Toky(6)
Trelica(5)
Trello(13)
Twilio(11)
Twitter(11)
Typeform(4)
Unbounce(5)
Upscope(6)
Userlike(4)
Viber(2)
Volusion(3)
Vtiger CRM(4)
Weebly(6)
WhatsApp(13)
WHMCS(3)
Wix(6)
WooCommerce(8)
Woopra(4)
WordPress(25)
Workato(3)
X-Cart(2)
Xero(5)
Zapier(28)
Zendesk(22)
Zluri(5)
Zoho CRM(11)
Zonka Feedback(5)
Zoom Meetings(6)
Pricing model
Free(23)
Open Source(3)
Free Trial(35)
One Time License(0)
Subscription(42)
Devices supported
Mac(25)
iPad(31)
Android(35)
Linux(13)
Web-based(47)
iPhone(34)
Windows(27)
Organization types
Small Business(46)
Non Profit(33)
Large Enterprises(38)
Public Administrations(23)
Freelancers(27)
Mid Size Business(43)
User rating
& up
Personalize your search
Any industry
Any business size
3CX communications system. Web & mobile apps (Android, iOS)
Read more about 3CX
CRM built by salespeople, for salespeople
Read more about Pipedrive
Communicator for businesses. live chat, messenger and email
Read more about Tidio
Customer Service & Field Service Management Solutions
Read more about Salesforce Service Cloud
Great customer service starts with better help desk software
Read more about LiveAgent
Omnichannel Live and Automated Chat and SMS Platform
Read more about Botsplash
Premium Customer Service Software for Live Chat & Help Desk
Read more about LiveChat
Integrated sales & marketing software for growing teams
Read more about EngageBay
Help desk and live chat solution for customer service
Read more about LiveHelpNow
Real-time customer communications management software
Read more about WhatsApp
Service-first CRM company that builds support & sales tools
Read more about Zendesk
The #1-rated Business Messenger for customer relationships.
Read more about Intercom
Live chat and customer messaging for businesses of all sizes
Read more about Userlike
Happier customers live chat with Olark
Read more about Olark
Live chat software for SMBs
Read more about Pure Chat
Ignite customer engagement
Read more about Text Request
Deliver world-class support from one easy-to-use platform.
Read more about Help Scout
Where 7500+ companies build strong customer relationships;
Read more about Front
100% free CRM, collaboration and communication tool suite
Read more about Bitrix24
All-in-one conversion optimization suite for website owners
Read more about Lucky Orange
Live chat & in-app messaging for sales & marketing
Read more about Drift
Customer interaction & support platform with CRM integration
Read more about UJET
Simplifying Business Communication
Read more about Nextiva
Multi-channel live chat and chatbot software for business
Read more about Chaport
Collaborative inbox for teams
Read more about Missive
page 1 of 2