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Userflow Logo

Platform for creating product tours, checklists, and surveys

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Userflow - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Userflow overview

What is Userflow?

Userflow is a no-code user onboarding platform that enables software providers to create product tours, checklists, and surveys without requiring developer resources. The platform functions as an overlay on existing applications, incorporating tooltips, modals, and buttons to guide users through the product experience. The Kanban-style builder offers a drag-and-drop interface that simplifies the creation process, allowing teams to preview flows immediately within their applications and launch them within minutes.

The platform includes several integrated features designed to enhance user engagement and product adoption. The Resource Center serves as a self-service hub where users can search knowledge bases, access guided tours on demand, and receive contextual assistance. Onboarding checklists provide step-by-step guidance that keeps users focused on completing essential tasks, which helps reduce drop-off rates and accelerates product adoption. The system also includes in-app surveys for gathering user feedback, announcement capabilities for communicating updates, and an AI Assistant trained on company documentation to address user questions.

Userflow is designed to support product-led growth strategies by improving trial conversion rates and enhancing the overall user experience. The platform requires no installation to begin implementation, allowing teams to start building onboarding experiences in their applications immediately. The system includes developer documentation and API references for teams that require deeper integration capabilities. The platform adheres to security standards and privacy regulations including GDPR compliance, ensuring that user data remains protected throughout the onboarding process

Key benefits of using Userflow

  • Strong UX
  • Advanced version, environment and theme control
  • No/Low code
  • Analytics
  • Starting price

    300usage based /
    per month

    Alternatives

    with better value for money

    Userflow’s user interface

    Ease of use rating:

    Userflow reviews

    Overall rating

    4.8

    /5

    14

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10
    Rating distribution

    5

    4

    3

    2

    1

    11

    3

    0

    0

    0

    Pros
    “The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on.”
    Verified reviewer profile picture

    Matthew W.

    Head of Product

    “Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers.”
    Verified reviewer profile picture

    Matthew W.

    Head of Product

    “It is a great tool at a great price. The customer service is great.”
    MV

    Mike V.

    CEO

    Cons
    “There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.”
    Verified reviewer profile picture

    Halimatun Z.

    IT Manager

    “Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device.”
    EK

    Eva K.

    Customer Experience Executive

    Who uses Userflow?

    Based on 14 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Internet
    Computer Software
    Information Technology and Services
    Telecommunications
    Others

    Use cases

    User Experience (UX)
    Survey
    No Code Platform
    Onboarding
    Customer Engagement

    Userflow's key features

    Most critical features, based on insights from Userflow users:

    Alerts/Notifications
    Multi-Channel distribution
    Survey builder
    Surveys & feedback
    Self service portal
    Task progress tracking

    All Userflow features

    Features rating:

    Drag & drop
    Reporting/Analytics
    User onboarding
    Workflow management
    API
    Audience targeting
    Content creation
    Contextual guidance
    Data quality control
    For no-code development
    In-App Training
    Integrations management
    Launch Management
    Multi-Language
    Self Service Tools
    Visual modeling

    Userflow alternatives

    Userflow logo

    Starting from

    300

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    UmfrageOnline logo
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    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Google Forms logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    SurveyMonkey logo
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Userflow pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Startup

    300

    Per month

    Features included:

    • Pricing scales with the number of users
    • Unlimited flows, launchers, banners and checklists
    • Resource center
    • AI assistant/chatbot
    • Basic integrations
    • 2 survey/NPS questions
    • 3 team members

    Pro

    850

    Per month

    Features included:

    • Pricing scales with the number of users
    • Unlimited surveys/NPS
    • Localization
    • Company profiles/events
    • Advanced integrations
    • No-code event tracking
    • Unlimited team members
    • Priority support

    Enterprise

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • Single sign-on (SSO)
    • Custom contract
    • Security questionnaire
    • Concierge support

    User opinions about Userflow price and value

    Value for money rating:

    To see what individual users think of Userflow's price and value, check out the review snippets below.

    “The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on.”
    Verified reviewer profile picture

    Matthew W.

    Head of Product

    “Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers.”
    Verified reviewer profile picture

    Matthew W.

    Head of Product

    Userflow integrations (8)

    Userflow support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Documentation
    Live Online
    In Person

    Userflow FAQs

    Q. Who are the typical users of Userflow?

    Userflow has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Userflow support?

    Userflow supports the following languages:
    English


    Q. Does Userflow offer an API?

    No, Userflow does not have an API available.


    Q. What level of support does Userflow offer?

    Userflow offers the following support options:
    24/7 (Live rep), FAQs/Forum, Knowledge Base

    Related categories