BrainStorm QuickHelp Features

BrainStorm QuickHelp

Transform the way your users tackle software adoption.

4.71/5 (14 reviews)

BrainStorm QuickHelp Feature Summary

  • Audience Segmentation
  • Change Planning
  • Collaboration
  • Compliance Tracking
  • Content Creation
  • Contextual Guidance
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Data Validation
  • Database Creation
  • Document Creation
  • File Sharing
  • In-App Training
  • Launch Management
  • Learner Portal
  • Learning Paths/Tracks
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritization
  • Reporting/Analytics
  • Team Chat
  • Tests/Assessments
  • Updates / Notifications
  • User Onboarding

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Analytics
Asynchronous Learning
Change Management
Collaboration Tools
Communication Management
Content Management
Custom Development
Employee Onboarding
Engagement Analytics
Feedback Collection
Gamification
Learning Management
Performance Management
Performance Metrics
Performance Reports
Performance Testing
Personalized Profiles
Planning Tools
Productivity Reporting
Progress Tracking
Project Management
Reporting & Statistics
Role Management
Role-Based Permissions
Self-Learning
Skills Assessment
Skills Tracking
Surveys & Feedback
Task Management
Training Management
Visual Analytics
Learn moreCompare App
API
Activity Dashboard
Activity Tracking
Analytics
Asynchronous Learning
Change Management
Collaboration Tools
Communication Management
Content Management
Custom Development
Employee Onboarding
Engagement Analytics
Feedback Collection
Gamification
Learning Management
Performance Management
Performance Metrics
Performance Reports
Performance Testing
Personalized Profiles
Planning Tools
Productivity Reporting
Progress Tracking
Project Management
Reporting & Statistics
Role Management
Role-Based Permissions
Self-Learning
Skills Assessment
Skills Tracking
Surveys & Feedback
Task Management
Training Management
Visual Analytics
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Analytics
Asynchronous Learning
Change Management
Collaboration Tools
Communication Management
Content Management
Custom Development
Employee Onboarding
Engagement Analytics
Feedback Collection
Gamification
Learning Management
Performance Management
Performance Metrics
Performance Reports
Performance Testing
Personalized Profiles
Planning Tools
Productivity Reporting
Progress Tracking
Project Management
Reporting & Statistics
Role Management
Role-Based Permissions
Self-Learning
Skills Assessment
Skills Tracking
Surveys & Feedback
Task Management
Training Management
Visual Analytics
Visit WebsiteCompare App

BrainStorm QuickHelp Feature Reviews

12 reviewers had the following to say about BrainStorm QuickHelp's features:

Stephanie Chvala

Best IT Resource Ever!

2020-08-26

I highly recommend the company and the service.

Pros

Excel, PowerPoint or even Time Management) to get a full course on that topic, or search the database for help with a specific question.

Cons

I really have no complaints about this software and service provider.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Juan Cortes

A No-Brainer!

2020-08-11

Pros

The ability to create custom content along with newly added Zoom content makes this learning platform easy to recommend!

Cons

To no fault of the platform as it focuses primarily on Office 365, adding Slack help content would be a great addition as the tool sees increased usage and interest in the current work from home climate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 51-200 employees)

Brainstorm is the way to go for organization on line training

2020-08-18

We are very pleased with Brainstorm training, it is now part of the organization Learning and Development strategy

Pros

Updated contents addressing all Office 365 changes Search capabilities, ability to start and stop without losing track of your training Single Sign On with Active Directory Able to deploy your own training contents Excellent technical support and after sales support Easy to deploy & administrate

Cons

Creating a training path is a bit complicated, the good thing your sales rep will walk you step by step on how to create the training bath or upload your contents You have to pay for other trainings (Zoom, WebEx..etc)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vanessa Dinn

BrainStorm Saves Us Time!

2020-08-12

We moved our entire company from Lotus Notes to Office 365 on the same day. BrainStorm helped us to prepare and train our employees prior to the go live. I couldn't have done it without this training platform.

Pros

I love that BrainStorm makes the learning content for us and for many different audiences.

Cons

Understanding the layering content and how it interacts with each other was a little difficult to understand but once I did, it made a lot of sense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Nichols

Tremendous Help

2020-08-20

Customer Service is amazing.

Pros

The trainings were very easy to deploy to users and we love the reporting functionality.

Cons

There are aspects of being able to assign a single skill path to a user that would be very nice to have. As well as simplification of building skill paths. There are some workflows that require multiple steps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Donna Fox

Fresh, updated, relevant content in synch with current releases

2020-08-05

We had been researching other training products which were impressive, but QuickHelp was head and shoulders above the rest with the quality and quantity of their training content. The staff has been helpful and very responsive to every technical and training question we've had.

Pros

From an administrator standpoint, we really like seeing the statistics of how many or our employees are using QuickHelp and the number of assets they have viewed over time and at a specific point in time.

Cons

As an administrator, customizing our own Skill Path was not intuitive, but we were able to accomplish our goals with the assistance of our great Brainstorm support staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Stillings

BrainStorm QuickHelp Review

2020-08-05

Pros

The easily digestible micro-learning video collection.

Cons

The interface could use some improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Shepherd

Overall a great value

2020-08-05

Pros

we like quickhelp because it is not just a LMS, but has built in Microsoft Training Material. The gamification of this material really has improved our adoption and use acceptance but motivating users to use the tools. We have rolled out a lot of new tools over the last year and it would have been much more difficult if we were to have to train users on our own.

Cons

I also wish it had more features like many of the other LMS tools. lastly, it would be great if it pulled in content from other sources to make this more of a wholistic training platform (linkedin, linda, SCORM, etc)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Preston Lathrop

Leverage metrics and reporting to drive adoption

2020-09-16

Appropriate content for new users, users migrating to a new product (as in MS Teams from Skype).

Pros

Sharing and assigning titles guides users to content.

Cons

The browsability of content suffers somewhat behind the construct of skill path assignments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerry Godbold

BrainStorm QuickHelp - Best in class training

2020-10-07

Pros

The need for support after initial launch was minimal. Easy to distribute new and existing training links to users and link in our own Teams training library.

Cons

Chatting to ask questions is helpful but being able to interact with a trainer face to face in a Zoom-like chat would also be helpful for some courses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeri Foley

Oshpd

2020-08-06

Excellent

Pros

Ease of use and customer service. Good quality for the price

Cons

Sometimes difficult to remember steps to create things

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Pedroso

Staff training that works!

2020-08-05

From the very beginning meetings with the Brainstorm team I could tell they were special. Helpful and caring, and not the fake type of caring that a lot of companies do to get your business. They were generous with their time in getting to know our needs and we had staff come out to give on-site customized trainings before we moved to the online library. Staff loved the Brainstorm trainers!

Pros

It was very easy for my staff to start using it, and it's made our rollout of all the Microsoft 365 features much easier.

Cons

I haven't anything to dislike about Brainstorm.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more