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Gradelink

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Internet-based school administration software

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(14)

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Gradelink Features

Features Summary

Functionality

4.5

/5

606

Total features

62

5 categories

Gradelink features

Admissions Management
Alerts/Notifications
Assessment Management
Attendance Management
Attendance Tracking
Billing & Invoicing
Built-in LMS
Cafeteria Management

Common features of Student Information System software

Activity Dashboard
Admissions Management
Alerts/Notifications
Assessment Management
Attendance Management
Calendar Management
Class Registration
Class Scheduling

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

606

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

62

Unique features

  • Class Registration

  • Fee Collection

  • Cafeteria Management

  • Data Storage Management

Functionality

4.4

/5

3.9K

Price starts from

0.01

learn more

Total Features

105

Features in Common

36

Unique features

  • Gamification

  • Real-Time Notifications

  • Content Library

  • Activity Tracking

Functionality

4.4

/5

3.6K

Price starts from

45

Per month

learn more

Total Features

56

Features in Common

29

Unique features

  • Activity Tracking

  • Real-Time Monitoring

  • Member Database

  • Milestone Tracking

Common Gradelink comparisons

Reviewers who mentioned features said:

AR
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Verified reviewer

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best and easy school communication management software

Reviewed a year ago
Pros

Gradelink is a very innovative platform that has simplified workflow for school managers and teachers as well improved transparent communication between educators and parents. Among the main features I love include the fact that it is cloud-based, making it accessible from anywhere, enabling users to perform their daily duties on the go. Secondly, teachers are saved a lot of time on lesson planning,...

Cons

Overall, it is a life saving software but it may be pricy for a small school that attempts to increase enrollment and all.

Vendor response

Thank you for sharing so many ways your school community is benefitting from using Gradelink!

WR
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Wendell R.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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School Management Software

Reviewed 5 years ago

We love this software. It is easy for all users to operate.

Pros

Gradelink offers schools a complete school and student management system that can be easily custom designed.

Cons

The only concern is that we are on the East Coast and customer service is on the West Coast.

Vendor response

We that you love it, Wendell! Even when we're not in the office, help is always available by clicking on the question mark icon at the top of the screen when you're logged in. You'll find all kinds of articles, screenshots and videos on everything from training to report cards to admissions and more.

JP
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Justin P.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great overall functionality and ease of use

Reviewed 4 years ago

Gradelink, as a system, meets all of the needs of our institution. It is highly customizable and adaptable. the Mandarin language supports helps our international families as well.

Pros

Gradelink is easy to pick up and use on day one. Help and tutorials are available within the program and the support team proactively sends emails telling us how and where to find more help if we need it.

Cons

It's not 'pretty'. But this is not a feature I was shopping for.

Vendor response

We're honored that you chose Gradelink, Justin! We promise to keep working hard to keep you happy.

HB
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Haiat B.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am very happy with gradelink software. It made my life easy as an administrator.

Reviewed 7 years ago

Most of all, the biggest benefit is that it saves our time in the office. We do not have information everywhere. All information is located in the software.

Pros

Every information we need is stored in G.Link. All lesson plans and standards are together. Standards carry a lot of information for teachers. Grades are easily entered and are not lost. Parents communication has gotten better this year because of G.Link. Every teacher has a web page that she/he can design. Administrators can publish their announcement daily, weekly and monthly. We like the...

Cons

One thing does bother me. We want to send information to parents such as pictures, newsletters and so on. We can not send 2 at the time or more than one. We have to wait a certain time in order to send another info. This does work for us as we have to send timely information. Something that we have to send today, we can wait until next week to send. It is time sensitive.

Vendor response

It's wonderful that Furqaan Academy is making good use of so many of Gradelink's features, Haiat! We're always happy to help, so, if you haven't already, please contact your service representative about sending multiple messages to your students' parents.

AP
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Anissa P.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Overall it was a really good experience. All the hard work was worth it based on the outcome.

Reviewed 6 years ago
Pros

We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next...

Cons

Everyone on our team isn't super "techy" so there will be a learning curve. However, we are glad that we can utilize the monthly support that Gradelink offers.

Vendor response

It's been a pleasure working with West Covina Christian School, Anissa! Please let us know how we can help less tech-savvy staff members become more comfortable with Gradelink.

AE
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Adriana E.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent Support Team

Reviewed 9 months ago

I love that it doesn't matter where I am I have access to Gradelink.

Pros

I came into this position and Gradelink was already being used. Unfortunately there was no one to train me on how to use it so I had to learn on my own. Luckily Gradelink is very user friendly and it was pretty easy for me to figure it out on my own. Any time I have had a concern or a question the support staff has been amazing. Just recently I had questions on the ability to have attendance messages sent out automatically, not only did I get a quick response, [sensitive content hidden] created a step by step video showing me exactly how to do what I needed to do.

Cons

I wish that there was a little more flexibility in regards to changing the order that classes appear on certain screens. I would also love to be able to customize the grades and divisions. Finally I wish that when printing up certain reports, such as the family directory, I could customize how it prints, especially the size of the font because it prints so small.

Vendor response

Our development team works hard to make Gradelink as easy to use as possible, so your review is encouraging to them, Adriana! We also appreciate your feedback on what you'd like to see changed because it helps us better understand our schools' needs.

BB
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Becky B.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User friendly Student Management Software

Reviewed 5 years ago

Overall Gradelink helps us stay on top of our growing student body giving us a central place accessible by everybody with current information. In addition, it helps us provide better communication with our school parents.

Pros

I love how easy it is to set up and use. The user interface is very easy to get staff to buy into using. We had tried a different product first and it was just too much for my users. I am very happy with the reliability of Gradelink. We have been using it for a number of years and Gradelink has been down less than 5 times. Ever. Wish I could say the same about our internal network! I am very pleased with support. Everybody is friendly and responsive. Problems large and small have been handled as quickly and painlessly as possible.

Cons

The stuff that is missing like: historical student census data -- how many in each class last year, 3 years ago? how many re-enrolled this year compared to last three years? etc. seating chart with pictures report different attendance reports (monthly for National School Lunch) more financial report options ability to enter the school calendar and have attendance automatically marked NS for those days. Little stuff that annoys but doesn't really prevent me from accomplishing what I need to.

Vendor response

Feedback from our schools is an important part of our development of new features and updating existing ones, so appreciate your input, Becky!

VH
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Vonda H.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Very Satisfied Customer!

Reviewed a year ago

At this point I am realizing what a blessing Gradelink is for sending grades in to GA Futures! It has taken a while to iron out the problems, and my learning curve has been tough, but when I get it figured out, it will be a blessing and so much faster. Looking around in Gradelink to find answers for my questions has been a helpful experience because I can see so many other things we can work on in Gradelink to make the office work easier! I have always been impressed with Gradelink, and I look forward to learning more!

Pros

My favorite things about Gradelink include no more averaging grades at the end of a term, knowing student grades at a glance, not as many parent questions because they can look in Gradelink, fewer upset parents because they can see conduct issues in Gradelink, the ease of printing report cards, the ease of producing transcripts for high school students, and the speed of getting transcripts ready for students who have already graduated. I am really impressed with Gradelink, and I wonder what I did without it all those years when I first started teaching!

Cons

My least favorite thing about Gradelink is the lesson plan set-up. I tried to use it, but it was difficult if I needed to look at something in the grade section, then tried to transition to the lesson plans again. It was also difficult to go from the actual lesson plans to the homework section.

Vendor response

Wow, Vonda, we love that you are getting so much out of using Gradelink! If you ever want assistance with lesson plans, please reach out to your support rep. We're always happy to help.

LC
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Lynn C.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes generating transcripts a dream! Friendly customer service.

Reviewed 2 years ago

The support we have received has been very helpful in figuring out what we can and cannot expect from Gradelink. In the main, our team has been very happy with the professionalism Gradelink has given our school over the last 3 years. We plan to continue using it.

Pros

The transcript feature, communication features, and standards tracking have been exceptionally useful for our school. The main reason we looked for a SIS was for transcript records management, and Gradelink has been perfect for us. The Report Card has been more difficult to customize for our small school, but teachers have been able to find work-arounds.

Cons

Ease of Use is 4 stars because some teachers have had a difficult time getting the hang of it, and some help tutorials or explanations can be difficult to find until you know what you're looking for. One feature that we have asked for several times is an app for teachers. The software is unusable on a mobile device, and there are times when a student calls with a question and the teacher is not by a computer browser to help answer that question.

Vendor response

Thank you for taking the time to write such a thorough review, Lynn! Input like yours helps us to understand the needs of our schools better. We look forward to serving your school for many more years to come.

RR
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Ross R.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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They Don't Stop Trying

Reviewed 3 years ago

Any time you get stuck, help is very near at hand. They have an incredible number of short videos that get right to the point and handle almost any question you have about how to do something. Their tech support is usually very prompt and has been able to help us work through some of the unique situations we've encountered. We're still working at some but are confident something will be worked out.

Pros

The integration into our existing system was painful, mainly because our previous processes were primitive and we had some unique requirements being a religious school that is partly a boarding school and partly a local school and serves both high school and college. Gradelink was not setup for that scenario but worked very hard with us to create work-arounds that, after one year, seem to be working...

Cons

We were told that we would be able to handle both our high school and our college with one "copy" of Gradelink. This has proved problematic, but GL continues to work with us on solving those problems. There are still problems we are having with transcripts and class rank and hope those get solved before the end of the year.

Vendor response

Each school's needs are unique, and while yours have been particularly challenging, we're happy to have the opportunity to serve your school, Ross!

VL
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Vickie L.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gradelink for schools

Reviewed 3 years ago

Experience has been good. Customer service is excellent - respond usually in the same day, even when I am on the East Coast and they are at West.

Pros

It is very user friendly and covers everything we need. I like that you can easily correct issues in the finance area. Email and text messages are easy to set up and send out. I still have things to learn about some of the finer points - reports etc.

Cons

Some reports under financials can get quit lenthly. Wish it was on fewer pages etc. especially when running statement by category.

Vendor response

Thank you for sharing how well Gradelink is working for your school, Vickie!

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Aaron H.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great SIS

Reviewed 4 years ago

WCA uses Gradelink to connect parents with their child's school experience. Being able to see grades, discipline reports, and upcoming events allow families to gain insight into the school.

Pros

Gradelink is a very simple School information System (SIS). As such, the setup time is very fast. The Gradelink support team is very helpful in getting the support that is necessary.

Cons

Because the SIS is a simple, there are not many additional features. The basic features- gradebook, lesson plans, etc. are accessible. However, the more complex features are not available.

Vendor response

We're honored that you chose Gradelink, Aaron! We want to make sure you're getting the most out of your service, so please look at gradelink.com/features to see what's available to you. Your input is valuable to us, so if there are still additional features you'd find useful, please talk with your support rep.

LM
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LAURENTIU M.

Education Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform for school management, grades etc

Reviewed 5 years ago

Excellent, we were very happy with it

Pros

The software is fully featured, and offers a lot of bells-and-whistles within the basic package (attendance, grades, email messaging, discipline, GPA, reports, report-cards generation, contact info, emergency info, medical records info etc.). For a moderate price, you can add a few more features (e.g. unlimited text messaging, parent/student registration etc). The platform is very intuitive and allows...

Cons

The overall aspect is outdated, the colors are bleak, the whole system looks old school. Also, it behaves weirdly when averaging periods and grades (sometimes), you don't know exactly how it's done.

Vendor response

We've worked hard to make Gradelink as useful as possible, so it's gratifying to see how much your school community is accomplishing with it, Laurentiu! An update of the interface is on our to-do list, so stay tuned. And, if you haven't already, please talk with your support rep about averaging periods and grades so we get that figured out.

BP
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Barbara P.

Primary/Secondary Education, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Answer to a small school's needs

Reviewed 5 years ago

I have been very satisfied with Gradelink, from usability to customer service when there is a question or concern. The staff is always polite and efficient. I would like to see some of the"extras" included in our package, simply from a budgetary perspective. We are a little school, your tuition/fees program looks excellent, I would like to see if it more effective that what we are using now. I highly recommend Gradelink and have spoken to other administrators about our success with the program.

Pros

I needed a program that would be easy to implement, easy to use, and affordable. After reviewing a number of SIS programs, Gradelink met the needs of the school. Having the program for five years I have found new staff members are able to jump in quickly, parents love the ease of communication and availability of attendance, grades, and comments concerning their children. We also use the "news" page to keep parents up to date with reminders and current events. I use the program for snow cancellation and delays, as well as blast informational emails to our community, including alumni.

Cons

There are still a couple of pieces of information that take me time to access, including a quick attendance report on an individual student or a readable transcript that is inclusive of attendance, but a part of that might be my lack of knowledge. Customer service has been excellent in helping us customize report cards, something we could not do independently. Some of the staff is still reluctant to use the planning program to its full capacity, I'm not sure if there is an overarching reason or merely a comfortability learning curve.

Vendor response

We love hearing how well Gradelink fits your needs, Barbara, so thanks for sharing! We're always happy to help and there's no charge for training and support so please contact your support rep for assistance on anything from lesson plans to attendance reports. Or click on the question mark icon at the top of the screen in Gradelink for tons of invaluable information, including articles, screenshots and videos.

KR
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Karen R.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I enjoy using this comprehensive, well organized software.

Reviewed 7 years ago

Not only has this software streamlined our grading and transcripting process, but it allows us to keep parents informed of students' academic progress, as well as school events in an easy and seamless fashion.

Pros

I do enjoy this software immensely! It has a lot of great features, which meld together seamlessly. I have used this software both as a guidance counselor with full admin privileges, and as a teacher. It is easily accessible to parents, and allows teachers to keep parents informed on a daily basis. The platform appears to be solid, and I don't have random "grade changes" while I'm not looking! I've listed four small issues below. When these are fixed, it will be fairly close to perfect, and I will be able to give it five stars all around. As with any multiple-feature computer program, there is a learning curve. Customer support is always there and willing to talk to us.

Cons

1. We cannot set up grading differently for middle school and high school. (We would like 25% per quarter, 10% exam for middle school, 40/40/20 for high school.) 2. We cannot easily select out parent vs. student e-mail in the Communicate section. 3. I would like to ability to write a comment on a transcript that is neither a test nor an award. 4. I would like to have the ability to print out a grade level of transcript. Specifying graduation year rather than grade level would be fine.

Vendor response

Thank you for taking the time to write such a well-thought-out review, Karen! We go to great lengths to make Gradelink an all-in-one solution for schools and their students, while still keeping it easy to use. We'll get in touch with you to talk about possible solutions to the issues you listed. We'll see what we can do to earn those five stars!

VP
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Vanessa P.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gradelink review

Reviewed 7 months ago

We love their customer service. They are pretty prompt. Overall, we have been very happy with the service. Our only motivation to every consider switching SISystems is so that our data can export much easier.

Pros

I like that it's difficult to permanently make an error. Most things are easily correctable should someone accidentally make a change that they didn't mean to make. It is user friendly.

Cons

The data doesn't easily export to other systems/apps. It has to be edited each time data is exported. I also wish all the reports were completely customizable, meaning I would like to be able to choose exactly what data I need for a report to export.

Vendor response

We love that you feel so confident in using Gradelink, Vanessa! Thank you for your valuable feedback.

SF
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Samantha F.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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School Parent Communication Tool

Reviewed 5 years ago

Staying connected with parents. Easy communication tool.

Pros

Ease of use. Low cost. Great customer service.

Cons

It's very basic. Not very fancy with the graphics or reporting features.

Vendor response

We're glad you find Gradelink easy to use, Samantha! We want to make sure you're getting the most out of Gradelink, so please talk with your support rep about reports or other features you'd like to know more about. Plus, clicking on the question mark icon at the top of the screen in Gradelink will take you to the help site with tons of useful articles and videos.

SB
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Sandra B.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gradelink Review

Reviewed 5 years ago

Overall, our experience with Gradelink has been wonderful! The customer service personnel are very, very helpful, especially to those of us who need technical guidance.

Pros

Gradelink has made it much easier for our staff and parents to keep track of our students' progress academically. I appreciate that I receive a copy of every initial email that goes out so that I am better aware of any potential issues. Grading parameters are easy to set up. We create individual schedules for our students as well.

Cons

What can be a bit time consuming is posting daily assignments. We also have to go into every individual account to click on the indicator for our parents to receive low grade alerts. As it is now, we would have to assume that parents would choose that option. Since we want to make sure our parents are notified whenever a student has a low grade, we must go into every student's account and click on that notifier. It would be great if Admins could do that with one click for the student body. We also use Gradelink for our billing. While paying is relatively simple for our parents, understanding the balance sheet is not. Also, for some reason, even when a parent has paid a balance in full, it will still "look" like they have a balance.

Vendor response

Good news, Sandra: the new Default Grade Alerts setting will make things easier for you! To learn how to use it, just click on the question mark icon at the top of the screen or contact your support rep and they'll be happy to walk you through it.

SS
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Samantha S.

Education Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Value

Reviewed 3 years ago

So far this has been the easiest program to use out of all the others we have tried over the years and by far the most budget friendly!

Pros

I like how customizable this program is. We are a tiny school that is self-paced and year-round. It seemed like we could not find a product that checked all of our boxes.

Cons

I wish that users could have multiple roles. I have a teacher who is also an administrator. We had to create two accounts for him.

Vendor response

We are honored that you chose Gradelink as your SIS, Samantha! We look forward to working with you for years to come.

RM
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Rachel M.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great program, easy to use, all in one

Reviewed 7 months ago

Very happy with the product and the customer service.

Pros

User-friendly, hands-on help with a live representative (our is [sensitive content hidden] - woohoo!) who will communicate clearly (often with emails of screenshots and step-by-step instructions), and affordable. We also considered using Gradelink for our website management and [sensitive content hidden] was very informative, gave great feedback, and shared very reasonable costs for managing our site.

Cons

There are a few features it is lacking but has most of what we need, and they take our needs into consideration for development.

Vendor response

Glad to be of service, Rachel! We're thrilled that you are so happy with Gradelink.

KC
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Kathleen C.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Does Some Things Really Well

Reviewed 5 years ago

Overall I like GL. Customer Service is very responsive.

Pros

It's very easy to get information from GL into Excel where it can be manipulated. GL accepts a lot of information, and it's easy to update.

Cons

Navigation is really not intuitive. Information is compartmentalized and difficult to access. To change a student's attendance, instead of just looking up the student, I have to go look up the student's homeroom, then go to Attendance and find that homeroom, and change it there. I can't look at all of a student's attendance in Student module--I have to go to Administrator Reports, and do Custom Attendance. Teachers cannot see a lot of the information on a student for no reason that I've been able to discern.

Vendor response

Thank you for your feedback, Kathleen! We value input from our schools because it helps us with our continual product development and we're always looking for ways to make Gradelink even easier to use.

KJ
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Kathy J.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time Saver

Reviewed 5 years ago

Being able to communicate quickly with the parents and staff is one of the best features of Gradelink. I can reach out to one person, a specific class or the entire school using emails, text or a phone message. We save paper by not having to print our report cards or progress reports for parents since they are accessible to them online.

Pros

Gradelink is so easy to use on a daily basis. I refer to it often to record student attendance, look up phone numbers, and check on student information. It is also great for sending messages to parents by email, phone or text. Customer service is wonderful. Whenever we encounter a problem, which is rare, they are always to quick to resolve the issue. Parents are able to access their child's grades on a daily basis to see how they are doing instead of waiting for a report cards or meeting with the teacher.

Cons

Some applications take several steps to enter the data. I wish is could be more streamlined.. There are a lot of reports available so it can be confusing at times to determine which is the one I need.

Vendor response

It's fantastic that your school community is getting so many benefits out of using Gradelink, Kathy! Thank you for sharing.

LR
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Lou R.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Gradelink Review

Reviewed 9 months ago

Overall, it is positive I wish there were a few more options available.

Pros

Tracking grades, creating transcripts, enrolling students.

Cons

Can't customize schedule and difficult to use for after school tutoring. Doesn't automatically enroll students once we accept them. Everything needs to be copy pasts from prospects to active enrolled.

Vendor response

Thank you, Lou, we value your feedback! Input from our schools plays a vital role in our ongoing product development.

CB
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Christine B.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service

Reviewed 4 years ago

This is the first SIS that I have used formally, and I know there are more expensive, more robust systems out there, but I really believe that Gradelink meets all of our needs at a very affordable price. Some more bells and whistles may be nice, but they aren't really necessary.

Pros

One of the things I appreciate most about Gradelink SIS is it's customer service! Whenever I run into trouble they're always there to help point me in the right direction or fix the problem...though it's most often the former!

Cons

There are some reporting features and the ability to email a single financial statement without downloading first that would be helpful, but the feature I like least is the teacher/school news pages. It would be helpful if it had more formatting capabilities with photos, shapes and text boxes.

Vendor response

We really appreciate your feedback, Christine! Input from our customers is a vital part of our ongoing product development. Please look at the list at gradelink.com/features to see what's available to you already. If there are additional tools you'd like to see, please let us know we're continually working on ways to make Gradelink even more useful.

AW
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Andy W.

Education Management, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gradelink School Management System Review

Reviewed a year ago

Very positive. This is our first proper school management system and I am cannot recommend enough how impressed I am with the system and what it provides.

Pros

I always look for software that is intuitive and easy to pick-up and use. I found this to be the case with Gradelink. They provide an excellent Customer service to help get started and throughout the process of learning how to use the software as well as ongoing customer service.

Cons

As we are located outside of the US, organizing a way to pay the setup fee and annual fee took some time to sort out. This was eventually resolved.

Vendor response

There are a lot of choices out their, Andy, so we are honored that you chose Gradelink! We're here for you, so please let us if you ever need assistance.