Most popular features of all Education & eLearning apps
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
20 reviewers had the following to say about Parent's features:
Parent helps us write observations of our students and share daily updates with their parents.
Pros
This software is excellent and provides a well rounded management tool for nurseries.
Cons
have been facing some glitches since signing up with Parent, but the customer service team has been very helpful and responsive.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hello Mohamad,
Thanks for leaving us such a wonderful review. We are thrilled that you had this positive experience. Customer satisfaction is always one of our top priorities. So thanks for your kind words and we look forward to continuing to provide you with an all-in-one child care management application.
We are sorry to hear that you are experiencing some issues with the application and we are constantly working to make sure that you don't face any issues. We have introduced extra layers of testing to assure that there are no issues with any of the released features.
Pros
The information it gives the management and patents
Cons
Broken down many times and gave us trouble signing in many times
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hello Nouhad,
Thank you so much for taking the time to write us a review. We really appreciate your amazing words about Parent. We strive to make sure that all the information regarding managing your nursery is all in one place and is easily accessible.
However, we are sorry to hear that you faced some issues with the application and we have added more testing time to assure that this doesn't happen again.
Our main problem is to communicate with the parent and it was solve via Parent.
Pros
Since we are checking the attendance of enrolments on a monthly basis it takes time for us in accounts to update the current number of enrolments by class and monitoring a 5 branches its a tough job specially if the registrar wasn't able to update their class list, hence by if the app was properly configure and teachers are using it to do the attendance of their own class it quite easy to access and update accounts records.
Cons
I believe it should be simplified by menu like for example - Accounts under that like billing, attendance etccc. and for Academic side should simplified like the reports,photos should have consent/without consent to social media just click, activities etccc.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
Hello Amie,
Thank you for taking the time to leave us a review. We are pleased to hear that the application has solved the parent communication problem. One of our main goals is to provide an easy communication platform between parents and the child care center.
We would like to discuss further your points related to the management of multiple branches as Parent allows multiple branch management. We would love to hear your point of view on improvements and further discuss them with our business team. If you could please reach out to us at [email protected]
Pros
Covers all the aspects of communication (daily report, pictures, upcoming events...)
Cons
Especially that the team behind Parent is always in contact and ready to amend/add any feature in order to make Parent best app in the market
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thank you for the great review Rima! The Parent team is thrilled to hear about your experience. We are so very happy to hear that you find the application easy to use and that it is saving you time.
Thanks for your kind words and we look forward to continuing to provide you with more features to streamline your daily operations.
Customer support is amazing! Friendly efficient feedback and the software does what it’s supposed to do.
Pros
The Parent App is a one stop service, where I can manage and keep track of children, staff and communication with parents.
Cons
Nothing - but you need to know that you need to populate the App with data so it will take some of your time
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hello Magdelize,
We are so grateful for your kind words. Our staff will definitely be happy to read what you wrote. We built Parent to be an all-in-one management application for childcare centers and we are pleased you find it to be a one stop service.
We are also very happy to hear that our Customer support team has been amazing. This feedback always encourages our team. we look forward to continuing to provide you with more features and great service.
I am very happy we chose this app. its bee great in terms of maintaining and checking children progress , parents have given good feedback. teacher and parent friendly. have not started using the accounts section yet but will start soon.
Pros
The teachers work has been very easy in doing observation and sending them to parents. parents can monitor their children's progress anytime.
Cons
it should have a features where photos can be made like videos or slide show and music can be edited. one we make event calendar we should have option first to create and then send it to parents. cause while creating the event calendar multiple messages goes to parents which sometimes annoys them.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Nazima,
Thank you for taking the time to leave us a review. We really appreciate your amazing words about Parent. One of our main goals is to facilitate and automate all your daily processes and we are glad that Parent is helping you with managing your child care center.
Thank you for the feedback regarding updating the event feature and we will make sure to pass your suggestion to the product team.
As a trial phase it’s excellent
Pros
Easy access and reporting app help us to deliver a very reliable info to the parents
Cons
Need to be more improved Some of details need to be reflected
Rating breakdown
Time used: Free Trial
Frequency of use: Daily
Likelihood to recommend
Hi George,
We really appreciate your feedback about Parent. We are so happy that you find the application easy to use. We make it one of our top priorities to have a user-friendly interface as well as centralize all information related to managing your nursery.
Thank you very much for bringing the details that need to be reflected to our attention. We have passed your comment to our team so they can improve on it.
We have saved so much of our budget from not having to print so much and now we can use that budget esle where! The app is definately worth it!
Pros
I absolutely love the inspirations library; it makes it so fast and easy to prepare activities and serves as a database for all our activities that we can easily find and use again.
Cons
It would be a nice to have a feature so the parents are able to upload documents from their portal in to the child's profile.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Dear Nicky,
We are glad you are enjoying the inspirations and surveys features.
Regarding the parents document uploading we will definitely study your request.
Best regards
Parent Team
The overall experience using the parent app is wonderful and the platform delivers on what they promised our setting, we highly recommend the parent app and the customer service is of high standard and quality.
Pros
I like that everything is on 1 platform eg. educational goals & objectives, routine updates, permissions, check-in/out and that the customer service is fast and effective
Cons
The mealtime updates - it's time consuming using the lists for the staff That posts at times don't update and that parents find it difficult to use the app The EYFS trackers aren't updated and we can still see the previous year's updates that makes for a bit of confusion among the staff
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hello Leandre,
Thank you so much for taking the time to write this review. I'm very happy that you like our platform and it's the user-friendly interface and having everything in one platform. Here at Parent, we work hard on delivering the ultimate all-in-one platform to meet all your childcare management needs while keeping ease of use at the core of our design.
However, I am sorry to hear that you have found the meal updates to be time-consuming and we have taken that into consideration and the new meal update is much simpler and we hope that it is less time-consuming. We have also worked on improving the post-experience and updating the EYFS trackers.
Thank you[SENSITIVE CONTENT HIDDEN]and Team.
Pros
The support team, especially [SENSITIVE CONTENT HIDDEN]have been extremely helpful.
Cons
Software issues. Loading of photos, the main teething problems. Also the box is still small when correcting an observation. We were informed that this would be fixed in a couple of days. That was a month ago.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Poppy,
Thank you for leaving such a wonderful review and mentioning our support team. The team is always happy to help and strive to make sure you have the best experience possible with Parent. We are also thrilled to hear that parents are finding the application enjoyable.
We are sorry to hear that you are experiencing some issues with loading photos. This sometimes can be due to network or device settings. We are also sorry to hear that you have faced a delay in expanding the observation review box. We will make sure to speed up the delivery for this feature.
Our internal communication with parents and from managment to emloyees have been inproved and mad a lot easyer and faster.
Pros
It is great that the users manage their own data.
Cons
We hoped to make use of the document facility moer, but editing is not easy enough.
Rating breakdown
Time used: 1-2 years
Frequency of use: Weekly
Likelihood to recommend
Hi Susanne,
Our team here at Parent is thrilled to hear such good feedback. We are very thrilled that you find the application easy to use and that parents and staff members are using it on a daily basis. It is our main goal here at Parent to constantly add new features to streamline your daily operations. It is also our core belief that data security is essential which is why we use Amazon servers that have the highest security standards.
We are sorry to hear that you are experiencing some issues with the application and we are constantly working to make sure that you don't face any issues. We have introduced extra layers of testing to assure that there are no issues with any of the released features.
easy and direct communication with the parents!
Pros
Easy to use and simple.
Cons
Its a little bit slow sometimes when I'm uploading photos, more if you use the computer.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Brenda,
Thank you for taking the time to write us a review. Our team is happy to hear that you are finding the application easy to use. One of our main goals here at Parent is to provide a user-friendly interface.
However, I am sorry to hear that you find the application a bit slow during the upload process. This sometimes can be due to network or device settings. We will introduce testing using various network and device settings to check why this may be happening.
Pros
Safe and private platform for sharing photos, sending direct messages, announcing events/ calendars...
Cons
Trying to fill out the whole academic year calendar: it doesn’t allow to make previous events.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi, Cosette,
Thank you so much for taking the time to write us a review. We really appreciate your amazing words about Parent. Here at Parent, we pride ourselves on providing our customers with a user-friendly experience.
Thank you for the feedback regarding the events. We will send your feedback to our team so they can see how to enhance the experience.
My overall experience with Parent is great. Although there might be glitches at times but it gets solved very quickly. There are still some features that we would love to have on the app, and I hope they work on it. The App itself is very quick and convenient to use, we can even post updates from home especially for last-minute announcements.
Pros
What I really like the most about this app is that its functionality and interface is like Facebook.
Cons
What I liked least about this app is that the option for parents to post (not to make observations) is unavailable. Also, the option to attach documents via private messaging is unavailable too at the moment, although I believe this will be coming out soon.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thank you for the great review Regine! Our staff will be very happy to read what you wrote. We are so happy that you find the application easy to use. We make it one of our top priorities to have a user-friendly interface. We are thrilled that you are finding the application quick and convenient to use and that there is a quick resolution to any issue you face.
We appreciate your feedback regarding the features you would like to see. We are constantly working on adding new features and this includes allowing attachments in private messages which will allow them to share images of the children with you and your team.
Pros
It is a one stop shop for all communication in our nursery with parents and between staff.
Cons
The only issue we face is when we upload photos from the galley, it takes you to the first photo taken and not the last. When you have 6000 photos in the gallery, it is a lot of scrolling down.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hello Stephania,
Thanks for leaving us a review, we are thrilled to hear about your experience with Parent. We really appreciate your amazing words about our support team. Here at Parent, we pride ourselves on providing our customers with a user-friendly experience and ongoing support. We are also very happy to hear that Parent has become your main communication tool.
Thank you for bringing the photo sorting to our attention. We will pass your concern onto our business team so they can check if it can be changed.
Pros
Overall, I really like the advantage that it gives any institution to cut out on their paper waste. Moreover, believe it is clear for the user.
Cons
It would also be a good idea to be able to search for content posted on the app.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hi Laia,
Thank you for taking the time to leave us a review. we are thrilled that your child care center has gone paperless with Parent. We are also very happy to hear that the application is user-friendly which is always one of our top priorities.
We appreciate your feedback regarding the newsfeed and we are working on adding search functionality to make finding posts easier.
Great
Pros
Helpful and Easy to use Updated as well Need to recommend for friends
Cons
Nothing.....i need to learn more Thank you for this kind of survey I want to know more and please add more information.. Thanks
Rating breakdown
Time used: Free Trial
Frequency of use: Weekly
Likelihood to recommend
Thank you for the great review Belinda! The Parent team is thrilled to hear about your experience. We are very happy to hear that you find the application easy to use.
Thanks for your kind words and we look forward to continuing to provide you with more features to streamline your daily operations.
My overall experience is very great and useful.
Pros
I like the whole application because all features helps us to make work very easy.
Cons
Nothing,the application is amazing and very useful
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Well ,it’s a new application,very useful and till now only positive feedback from the parents
Pros
It’s an easy use for the teacher.
Cons
It’s nursery /parent application so if the parent don’t use it correctly and doesn’t coordinate with us ,I think we will have lack on this apo
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Manal,
We are so grateful for your kind words. Our staff will definitely be happy to read what you wrote. We strive to make sure that all the information regarding managing your nursery is all in one place and is easily accessible and that there is an accurate way of communicating with parents.
We try our best to make the user interface user-friendly and easy to use so we hope that will encourage parents to use the application and provide you a simpler and more accurate way of communicating with them.
I like the way that the children’s photos can be place into their personal file in the media . I just find it inconvenient and time consuming tagging the pictures individually. I hope that I can tag in one go.
Pros
It is easy, handy and awesome way to go paperless on passing out documents to the parents.
Cons
The tagging of photos individually was time consuming. I observe that as we have so many newsfeeds, it gets a bit slower to find old post.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hi Fay,
Thank you for taking the time to leave us a review. We appreciate your kind words about Parent. We are pleased to hear that the application has helped in going paperless and that our support team has been helpful.
We are sorry to hear that you are finding tagging in photos is time-consuming and we will look into it. It is designed so only the children in the photo would have their images under their profile and it is not sent to the children who were not part of the photo. We will also make sure our team checks the newsfeed.
