Procare Desktop Pricing, Features, Reviews & Comparison of Alternatives

Procare Desktop

Windows-based childcare management system

4.63/5 (1,221 reviews)

Procare Desktop overview

What is Procare Desktop?

Procare Desktop is a Windows-based childcare management software solution that offers customized modules for handling key functions of early education facilities. It acts as a centralized platform that integrates all the major functions of managing childcare facilities such as record-keeping and child care administration. The software caters to the needs of a diverse set of institutions including smaller day-care centers that operate out of a single location, to large child-care organizations that operate across multiple locations.

The product offers features such as childcare software security & database management that includes user groups & security, user monitoring, location names, and data access; family & child records that contains child registration, contacts, immunization schedules, enrollment history, and electronic document storage.

Procare's family accounting feature includes billing preview, automated billing, split billing, reporting, and audit trails. With agency accounting users can manage co-payments & agency fees and balance tracking; time & attendance tracking including cross family pickups, attendance based fees, and change logs; menus & meal counts that offer meal counts, menu’s, and copy meals; and employee records & time cards that includes scheduling, log sheets, and time-in / time-out facilities.

Procare also offers features such as budget expenses & financial reporting, data hosting, web designing & hosting, operations reports, and payroll management.

Some of Procare’s key customers include Learning Care Group, Childcare Network, Children of America, and Rainbow Child Care Centers, among others.

Pricing

Starting from
$49/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Procare Desktop screenshotIntroducing Procare SoftwareProcare Desktop screenshotProcare Desktop screenshotProcare Desktop screenshotProcare Desktop screenshotProcare Desktop screenshot: Procare family data page displays family tree and primary detailsProcare Desktop screenshot: Procare bookkeeping & family accounting software pageProcare Desktop screenshot: Procare tution express payments processing pageProcare Desktop screenshot: Procare activity tracker pageProcare Desktop screenshot: Procare attendance tracker page

Procare Desktop user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.3
  4.7
Marlene Ray

Great Software for Child Care Centers

Used daily for 2+ years
Reviewed 2019-07-23
Review Source: Capterra

We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Pros
Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

Cons
W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kelly Ortendahl

We love Procare!

Used daily for 2+ years
Reviewed 2020-03-24
Review Source: Capterra

Overall I have a great experience! We have a large center with kids infant up to 13 years. We also are unique in that we use it for our swimming programs too. These range from 2 years old up to adults and the customer support to help us set this up was fantastic!

Pros
Procare does a lot for our center! We also love how there are additional features you can add on. It is great for tracking families, payments, and even adding activities. Overall we have had good experiences with the customer support. We also love the cloud so we can access this anywhere! The customer support is usually great as well. The people are willing to help and teach you learn more about Procare's capabilities!

Cons
Procare does a lot but some of the features are a bit updated. The texting feature isn't great. It still uses phone emails to send these and we always have problems with it working correctly. The emails are also not great. It can't be customized, images can not be added unless it is an attachment and it can only come from one email administrator unless your company uses Outlook. I also feel like the customer support overall is great but sometimes, I get someone who doesn't seem to know what he is talking about. After a long wait, this can be very frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kimberly Segrest

Intuitive software with many valuable features

Used daily for 2+ years
Reviewed 2021-02-24
Review Source: Capterra

Procare was quick and easy to install, and training on how to use the program was thorough and very helpful. I use the Procare software daily to streamline tasks and make my program run more efficiently.

Pros
The Procare software makes my job as a preschool director easier and more time efficient. I can do most everything with just 1 program. Online registration is one of my favorite features.

Cons
I wish scheduling was configured differently for when parents register online. I'd like to be able to set a cap on the number of students who can register for a class on a given day and have the software disable additional registrations when a day reaches the cap. The software currently doesn't have that feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sherrie Dymond

Unfortunate investment of time and money

Used daily for 6-12 months
Reviewed 2020-01-17
Review Source: Capterra

Overall I think the core and idea of procare is beneficial but ONLY if it works. Can't use a product if it is continually locking up.

Pros
This has a great foundation of ideas. Student check in/out, Employee check in/out, billings, time tracking, payroll, general ledger. Truly an all in one for a small preschool. Too good to be true for sure!

Cons
The cloud base software clearly has issues they can not fix. Our check in computers are constantly locking up since the last update in November 2019. After using the same computers and hardware for 5.5 months they ran an update and now problems. We manually key in employees and students often which is time consuming because the computers are locked up at the time parents are picking up or dropping off. Tech support is NONRESPONSIVE to emails and hold times are on average of 35-45 minutes when calling tech support. They said today it is because they are "swamped". That speaks volumes, that means their product ISN'T working. They have been "working on patches to fix this" but in the mean time they have used the excuse it was because I wasn't hard wired to the internet. After the expense of hiring someone to run the wire and hardwire all of the computers they still are locking up. Now Procare support wants me to replace the router because it maybe causing problems. Cutting my losses at this point. A lot of time invested in a software that locks up frequently through out the day. Training is horrible and much of my experience has been self guided. They do have an extensive online resource which is very helpful but yet time consuming as you navigate which article you really need. When training is scheduled it has been late and limited to one function of the software. When asking about other functions you are directed to schedule training for that specifically.

Response from Procare Software


Sherrie - We're very sorry to hear about on-going issues with the check-in system at your preschool. This appears to be a unique situation and we will work with you individually to resolve it. It's true that January is typically the busiest month for technical support; it can be easier to reach us later in the day (after 2:00 p.m. Pacific) or to email a request to tech@procaresoftware.com. As to training, we are happy to get you whatever help you may need. We will reach out soon to see how we can help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Angel Gordon

GREAT CUSTOMER SERVICE-NO WORRIES

Used daily for 6-12 months
Reviewed 2020-11-24
Review Source: Capterra

Over all Pro-Care service our needs and the customer service is outstanding. I worked with a customer representative [SENSITIVE CONTENT HIDDEN], he was amazing and very detailed. He allowed me to ask questions and he didn't make me feel like my questions were small.

Pros
The Batch payments was one of the most helpful.

Cons
The pricing during the COVID-19 DIDN'T CHANGE.

Response from Procare Software


Hi Angel, thank you for the review. We appreciate you as a Procare customer! Let us know if there's anything we can assist you with!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Procare Desktop pricing

Starting from
$49/month
Pricing options
Subscription
View Pricing Plans

Procare Desktop features

Attendance Tracking
Automatic Notifications
Data Import/Export

API (192 other apps)
Activity Dashboard (221 other apps)
Activity Tracking (112 other apps)
Assessment Management (192 other apps)
Attendance Management (125 other apps)
Blended Learning (126 other apps)
Communication Management (159 other apps)
Content Management (132 other apps)
Course Authoring (153 other apps)
Customizable Branding (131 other apps)
Learning Management (239 other apps)
Progress Reports (147 other apps)
Progress Tracking (158 other apps)
Reporting & Statistics (229 other apps)
Self Service Portal (114 other apps)
Student Management (114 other apps)
Third Party Integration (157 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Procare Desktop

Key features of Procare Desktop

  • Accounting management
  • Automatic notifications
  • Billing & invoicing
  • Child attendance records
  • Child history
  • Customizable reporting
  • Database support
  • Electronic Document Storage
  • Electronic payments
  • Email distribution
  • General ledger
  • Ledger Cards
  • Marketing management
  • Mobile integration
  • Payroll Import File
  • Payroll management
  • Reporting
  • Role based permissions
  • User access controls
View All Features

Benefits

● Procare offers a centralized information source that integrates all the segments of child-care administration such as, family data management, family accounting, agency accounting, attendance tracker, employee data, and payroll management, among others.
● The solution offers a modular design that enables customers to purchase only those features that they require, instead of buying the complete package.
● Procare offers a tuition fee collection software “Tuition Express” that collects payments electronically and automatically, and the entries directly get reflected in the Procare Software.
● Procare offers integrated hardware products that help in managing employee and children check-in and check-out details, these include Procare 8” Touch, USB Biometric ID Pad, and Ticket printer, among others.
● The product offers reporting features with over 400 types of reporting templates across categories such as family data & accounting, attendance tracking, expense & ledger, and employee reporting, among others.