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UserGuiding
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Best-value digital adoption and self-service help platform.
Table of Contents
UserGuiding - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
UserGuiding overview
What is UserGuiding ?
UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user adoption and minimize support needs without breaking the bank. With UserGuiding, you can:
• Activate users with interactive in-app guides and walkthroughs
• Boost feature adoption with personalized onboarding flows
• Offer AI-powered self-serve help to reduce support tickets
• Announce product updates effectively within your app
• Collect user feedback seamlessly to improve your product
Join 1,000+ teams who trust UserGuiding for the fastest implementation and exceptional value. Drive revenue growth effortlessly and achieve lasting user engagement with UserGuiding—the smartest choice for product teams seeking superior self-service solutions.
Starting price
per month
Alternatives
with better value for money
UserGuiding ’s user interface
UserGuiding pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about UserGuiding ?
Reviewers feel UserGuiding is easy to use, with a user-friendly interface and straightforward setup that requires little technical knowledge. They find it effective for creating onboarding flows and interactive guides, and say it helps them improve user experience quickly. Some mention minor issues with analytics, customization, and mobile support, but most find the usability strong overall.
Users report that customer support is responsive and helpful, often resolving issues quickly via email. They appreciate being able to implement onboarding without heavy reliance on development teams, and say the tool saves time and simplifies the onboarding process for new users.
Select to learn more
Who uses UserGuiding ?
Based on 52 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
UserGuiding 's key features
Most critical features, based on insights from UserGuiding users:
All UserGuiding features
Features rating:
UserGuiding alternatives
UserGuiding
Starting from
174
Per month
Rocketlane
Starting from
19
Per month
OnRamp
Starting from
No pricing info
Microcasting
Starting from
297
Per month
UserGuiding pricing
Pricing plans
Pricing details:
Enterprise Plan
No pricing info
Features included:
- All Professional Plan Features
- Custom CSS
- Full Access to Customer Support
- Dedicated Customer Success Manager,
- SSO
- DPA
- Security Audit
- EU Server Option
User opinions about UserGuiding price and value
Value for money rating:
To see what individual users think of UserGuiding 's price and value, check out the review snippets below.
Jeff S.
Founder
Cas v.
Project Manager
UserGuiding integrations (9)
Top integrations
UserGuiding customer support
What do users say about UserGuiding customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of UserGuiding customer support.
A significant portion of users highlight the team's fast and effective email responses, even without live chat support.
Widely noted by reviewers, the support team is approachable, resourceful, and provides help promptly, including on weekends.
Support options
Training options
To see what individual users say about UserGuiding 's customer support, check out the review snippets below.
“İ havent found any cons about this software, almost everything is perfect, also when i face a problem with custom configrations, the staff immetidiately intereferes the situation.”
Mehmet A.
Intern
“We needed help for advanced integration, and the team helped us in a short time.”
Cagri S.
Technical Product Manager
“The team is very responsive and they are always asking for feedback to improve the product.”
Yarkin S.
CEO
UserGuiding FAQs
UserGuiding has the following pricing plans:
Starting from: $174.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of UserGuiding ?
UserGuiding has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does UserGuiding support?
UserGuiding supports the following languages:
English, Portuguese
Q. Does UserGuiding offer an API?
Yes, UserGuiding has an API available for use.
Q. What other apps does UserGuiding integrate with?
UserGuiding integrates with the following applications:
Google Analytics 360, Webhook Relay, Segment, Amplitude, Woopra, Slack, Mixpanel, HubSpot CRM, Intercom
Q. What level of support does UserGuiding offer?
UserGuiding offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
