App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

UserGuiding  Logo
UserGuiding
4.7
(51)

Write a review

Digital adoption and onboarding platform

visit website

(0)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

UserGuiding Pricing, Features, Reviews and Alternatives

UserGuiding product overview

Price starts from

89

Per month

Flat Rate

What is UserGuiding ?

UserGuiding is a cloud-based digital adoption and user onboarding solution for teams, which allows users to create interactive product tours, generate custom onboarding flows, and analyze product adoption metrics. The platform allows businesses to create walkthroughs and tours with no coding knowledge, and all creations can be fully customized to align with company branding.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
Documentation
Webinars

UserGuiding pricing information

Value for money

4.6

/5

51

Starting from

89

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

UserGuiding features

Functionality

4.7

/5

51

Total features

39

2 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Third-Party Integrations
Reporting/Analytics
Progress Tracking
Alerts/Notifications
Customizable Branding
Account Management

Functionality contenders

UserGuiding users reviews

Overall Rating

4.7

/5

51

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.06/10
Rating distribution

5

4

3

2

1

35

15

1

0

0

Pros
But I've not actually built a flow out on my own until now. As someone who loves to tinker and test, I found the tool perfectly suited to me.
Also, the integrations with Segment and Intercom are offering us great value, as they provide us with amazing insights on our customers and their journeys.
If you have GTM already set up, you don't need this as well. Superior support, always received good intention signals and very intuitive on understanding where I need help.
Cons
Some of the implementation was a little hard because of our lack of technical knowledge.
Although we could integrate some of the tools we use with UserGuiding, it was a downer when I saw there is no integration with Heap yet.
Sometimes interface and Chrome extension could become confusing but once you get used to, it is not a big deal.

Overall rating contenders

UserGuiding FAQs

Q. What type of pricing plans does UserGuiding offer?

UserGuiding has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of UserGuiding ?

UserGuiding has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does UserGuiding support?

UserGuiding supports the following languages:
English, Portuguese


Q. Does UserGuiding offer an API?

No, UserGuiding does not have an API available.


Q. What other apps does UserGuiding integrate with?

UserGuiding integrates with the following applications:
Google Analytics 360, Segment, Woopra, Slack, Mixpanel, HubSpot CRM, Intercom


Q. What level of support does UserGuiding offer?

UserGuiding offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

Related categories