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Microsoft Lens
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
OCR solution for businesses of all sizes
Table of Contents
Microsoft Lens - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Microsoft Lens overview
Based on 272 verified user reviews
What is Microsoft Lens?
Microsoft Lens is an OCR solution offering key features such as PDF conversion, text extraction, and document conversion, among others.
Who uses Microsoft Lens?
Reviews for Microsoft Lens come from a wide variety of industries, including Education Management (9% of reviewers), Information Technology and Services (9%), and Computer Software (7%). The most frequent use case for Microsoft Lens cited by reviewers is OCR (100% of reviewers).
What do users say about Microsoft Lens pricing?
Most reviewers indicate that Microsoft Lens offers excellent value for money because it is free, includes OCR, and is advertisement-free. However, some reviewers feel that advanced features require expensive purchases, which they find a drawback.
What are the most popular integrations for Microsoft Lens?
The Microsoft Lens integrations most frequently cited by reviewers are: OneDrive (a cloud storage product rated 4.6 out of 5 for its integration with Microsoft Lens) and Microsoft Word (a document generation product, 4.8).
Starting price
Alternatives
with better value for money
Pros & Cons
DiGitization
Simplicity
Organization
Detection
Microsoft Lens’s user interface
Microsoft Lens pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about Microsoft Lens?
Users report Microsoft Lens is a convenient tool for scanning documents, receipts, and business cards, turning smartphones into portable scanners. They find it saves time, integrates well with Microsoft Office apps, and makes managing, converting, and sharing documents easy, especially for office and school tasks. They appreciate its OCR capabilities and reliable performance for everyday use. Some mention the absence of watermarks as a plus.
Reviewers appreciate the app’s ease of use, intuitive interface, and straightforward setup on mobile devices. They note occasional slowdowns, crashes, or issues with image quality, but feel its core features and practicality outweigh these drawbacks.
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Who uses Microsoft Lens?
Based on 272 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Microsoft Lens's key features
GetApp's analysis of 32 verified user reviews collected between May 2022 and November 2023 identifies Microsoft Lens' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Microsoft Lens's Convert to PDF feature for its ease of use and efficiency. They find it helpful for capturing photos of documents and converting them into PDF files quickly. Users report that it allows for trimming and enhancing images before conversion, and they value the ability to merge multiple photos into one PDF. However, some note that the PDF pages are in picture format, limiting text copying and pasting. They also mention that the interface could use improvement. Of the 24 Microsoft Lens users who gave detailed accounts of their use of Convert to PDF, 96% rated this feature as important or highly important.
Harsh D.
Researcher
Rajnish H.
Management Intern
Reviewers highlight Microsoft Lens's Text Extraction feature for its accuracy and speed, thanks to its OCR technology. They find it valuable for extracting text from images and documents, even with unusual formatting. Users appreciate being able to copy and paste extracted text easily. However, they note that while it works well for printed text, it struggles with handwritten notes. They say it’s a lifesaver for avoiding manual typing and mention its importance for maintaining text clarity and accuracy. Of the 22 Microsoft Lens users who gave detailed accounts of their use of Text Extraction, 95% rated this feature as important or highly important.


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Esad S.
Regional Manager

Abraham K.
Graphic Designer
Reviewers indicate that Microsoft Lens's Document Conversion feature is efficient and versatile. They appreciate the ability to convert images to various formats, including PDF, Word, PowerPoint, and Excel. Users find it helpful for storing and sharing documents in different formats and mention its fast conversion process. They report that it supports multiple formats like jpeg and png, making it convenient for different needs. However, some users feel that the conversion options are limited. Of the 23 Microsoft Lens users who gave detailed accounts of their use of Document Conversion, 91% rated this feature as important or highly important.
See related user reviews
Konjengbam M.
Business Development Representative
Dominic D.
Area sales Agent
All Microsoft Lens features
Features rating:
Microsoft Lens alternatives
Microsoft Lens pricing
Starting from
Free
User opinions about Microsoft Lens price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Microsoft Lens's price and value, 84% mention it in a positive light.
Most reviewers indicate that Microsoft Lens offers excellent value for money, primarily because it is free and includes features like OCR for exporting to text formats in PDF and Word, which are often missing in the free versions of peer apps. They appreciate that the app is advertisement-free and does not require an account for necessary features. Some users report that the free trial period is beneficial for managing tasks like expense reports and document storage. However, some reviewers feel that certain advanced features require a purchase, which they find expensive. They also mention that the high price tag for some features is a drawback.
, and
To see what individual users think of Microsoft Lens's cost and value, check out the review excerpts below.
Microsoft Lens integrations (11)
Integrations rated by users
We looked at 272 user reviews to identify which products are mentioned as Microsoft Lens integrations and how users feel about them.
Integration rating: 4.6 (10)
“You need to store those documents somewhere. And only the MS account at OneDrive gives that possibility.”
Marek K.
Web Manager
Integration rating: 5.0 (4)
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Other top integrations
Microsoft Lens support options
Typical customers
Platforms supported
Support options
Training options
Microsoft Lens FAQs
Microsoft Lens has the following pricing plans:
Pricing model: Free
These products have better value for money
Q. What is Microsoft Lens used for?
Microsoft Lens (formerly Microsoft Office Lens) is an optical character recognition (OCR) solution designed to help businesses of all sizes capture and record information from images, documents, notes, whiteboards, business cards and more. It allows users to scan and create digital copy of any printed or written text, facilitating exchange of information across systems. Key features of Microsoft Lens include data capture, review, editing and file sharing. Enterprises can utilize the system to convert images into PDF, Word and PowerPoint files and store them in local or cloud drives. Plus, it enables students to scan learning materials such as classroom handouts, notes & whiteboards, and upload them into OneNote or OneDrive for future reference. Microsoft Lens allows sales teams to access details of networking contacts by scanning business cards in various languages including English, Spanish, German, and Simplified Chinese and save information directly into contact lists as well as OneNote. The solution helps users automatically recognize texts and navigate through content using search functionality.
Q. Who are the typical users of Microsoft Lens?
Microsoft Lens has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Microsoft Lens support?
Microsoft Lens supports the following languages:
Chinese (Simplified), English, German, Spanish
Q. Does Microsoft Lens support mobile devices?
Microsoft Lens supports the following devices:
Android, iPad, iPhone
Q. Does Microsoft Lens offer an API?
No, Microsoft Lens does not have an API available.
Q. What other apps does Microsoft Lens integrate with?
Microsoft Lens integrates with the following applications:
Microsoft OneNote, Microsoft PowerPoint, OneDrive, Microsoft Word
Q. What level of support does Microsoft Lens offer?
Microsoft Lens offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base





















