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Risk Cloud Pricing, Features, Reviews and Alternatives

Risk Cloud product overview

What is Risk Cloud?

LogicGate’s Risk Cloud platform brings together all the pieces of GRC together in one centralized and collaborative platform that the whole team can see, interact with, adapt, and build upon as necessary. Stop working in silos, and start identifying gaps in your risk programs, creating links across the enterprise, and uncovering risks you didn’t even know existed.

Key benefits of using Risk Cloud

Risk Cloud users can visually design complex risk and compliance process workflows using the simple drag and drop feature and effectively escalate issues and approvals to the right people.

Risk Cloud integrates with a growing number of applications that align with various GRC use cases, such as regulatory compliance and third party screening.

Monitor performance and track bottlenecks with Risk Cloud’s analytics tool and build neat, visual reports in a matter of seconds using the query designer.

Risk Cloud enables users to view assignments across the organization and delegate authority by defining user types and configuring data access levels.

The network offers a full suite of monitoring and protection features and users can rest assured that private data is safe thanks to Risk Cloud’s infrastructure with automatic data encryption.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

Live Online
In Person
Documentation
Webinars

Risk Cloud features

Functionality

4.2

/5

27

Total features

69

9 categories

Most valued features by users

API
Access Controls/Permissions
Third Party Integrations
Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Monitoring
Dashboard

Functionality contenders

Risk Cloud users reviews

Overall Rating

4.7

/5

27

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.52/10
Rating distribution

5

4

3

2

1

21

5

0

1

0

Pros
Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.
AvatarImg

Tish C.

Very great experience with an amazing customer excellence team.

CK

Connor K.

Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit.

MW

Matt W.

Cons
Sometimes Controls trigger before the due date and missing notifications.
AvatarImg

VIDYASAGARREDDY K.

We started using LogicGate to decentralize risk management and incident management. All users can now always track their risks and submit any incidents.

JV

Jeroen V.

The reporting functionality of the platform is still limited but continuous enhancements are being rolled out by LogicGate.

NK

Nina K.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities

Reviewed 2 years ago

The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.

Pros

LogicGate is easy to use, flexible, and has many great features. It's perfect for smaller or large corporate environments. We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity. We automated several processes that previously required a lot of manual touch points and constant human follow up with emails and spreadsheet tracking. All that is gone - automated! Our teams and our business users love the changes. We use it as a document repository, workflow automation for business request and updates, risk assessments, open issue tracking, etc. Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.

Cons

No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.

Vendor response

Hi Tish, Thank you so much for the wonderful review! We're so glad that you and your team have found LogicGate easy to use and that the automation features have been able to save your team so much time. We really appreciate your partnership! -Chris, LogicGate Customer Success Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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user of extensive structure and data content

Reviewed 2 years ago

Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own.

Pros

The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well.

Cons

As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality.

Vendor response

Hi Michael, Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Incredibly hard to use despite having good features

Reviewed 2 years ago

Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet.

Pros

The features of the software are great and provide what we need. It provides governance structure and record-keeping.

Cons

The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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LG Review

Reviewed 3 months ago
Pros

LG is very user friendly. It has greatly improved our audit and compliance process by automating and streamlining key processes such as Compliance Risk Assessments, Open Audit Issue Follow Up and Business Continuity Surveys etc. We have even offered it for other BU processes outside of the scope of our current department i.e. vaccination reporting, supplier diversity survey's etc. There is a chat function I find helpful for quick questions and support.

Cons

Some key features are still under development for instance back end changes can effect open items in those current steps. It does have small caveats when building out processes, i.e. very specific labeling to ensure you can identify fields when building a workflow. It did take several months to implement, user licenses and premium support can be costly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Grows With You

Reviewed 2 years ago

I am solving a variety of business problems with LogicGate (controls management, policy management, Third Party Risk, Business Continuity, GDPR, and others). Each of these applications are able to interact with each in a logical way. I have been able to build our security and privacy program exactly how I want to build it due to LG's flexibility.

Pros

Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit. If the default, out of the box apps don't work for me, I can change them myself. I can also create my own reporting tools easily, and can show my leadership exactly what I want to show them.

Cons

Compared to competitors, this tool my take some time to learn if you want to customize it; however, you ARE able to build the tool how you want to. You are not reliant on LogicGate and their staff to make changes that are important to you.

Risk Cloud FAQs and common questions

Q. Who are the typical users of Risk Cloud?

Risk Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Risk Cloud support?

Risk Cloud supports the following languages:
English


Q. Does Risk Cloud offer an API?

Yes, Risk Cloud has an API available for use.


Q. What other apps does Risk Cloud integrate with?

Risk Cloud integrates with the following applications:
Microsoft SharePoint, Google Forms, Jira, Zapier, Google Docs, Formstack Documents, DocuSign, NetSuite, ASCENT, Workday Financial Management, Okta, Slack, Splunk Enterprise, ServiceNow, Google Calendar, Microsoft Power BI, Salesforce Platform, Google Sheets, Microsoft Lens


Q. What level of support does Risk Cloud offer?

Risk Cloud offers the following support options:
Phone Support, Email/Help Desk, Chat

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