LogicGate Pricing, Features, Reviews & Comparison of Alternatives

LogicGate

Automated Risk and Compliance Processes

4.88/5 (16 reviews)

LogicGate overview

What is LogicGate?

LogicGate is web-based software that allows businesses to automate risk and compliance operations by visually designing their end-to-end workflows and deploying them as self-contained process applications, without writing a single line of code.

LogicGate makes it easy for organizations to quickly deploy processes to solve common risk and compliance problems using our best practice solution templates. Using LogicGate allows organizations to break free from their reliance on corporate IT by allowing non-technical employees to create self-service solutions.

With LogicGate, users can visually build complex workflows and create custom logic to route tasks. Managers can create processes from scratch using the intuitive UI and application templates that solve a variety of common business issues in areas such as GRC, operations, legal and IT. Pages are designed by creating sections and groupings, then the appropriate task elements are added by using drag and drop.

Once an application is deployed, users receive configurable notifications including information requests, approvals, and document creation. Managers can then track whether work is being performed on-time, as well as spot bottlenecks and issues across the enterprise.

Industries like financial services, healthcare, pharma and life sciences, energy, education and retail, can all benefit from using LogicGate for accurately identifying, assessing, and monitoring business risks, as well as risk action planning and remediation.
www.logicgate.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
LogicGate screenshot: LogicGate's workflow modeler allows managers to build their process using an intuitive UI. LogicGate: Building the Future of GRC AutomationLogicGate screenshot:  LogicGate's pre-built application templates solve a variety of common business issues.LogicGate screenshot: After app deployment, LogicGate users receive configurable notifications including information requests and packet approvals. LogicGate screenshot: Information collected form end-users called tasks, can be created from a variety of templates provided by LogicGate. LogicGate screenshot: Users can design the pages of each step in the process by creating the sections and groupings with LogicGate.LogicGate screenshot: LogicGate's status and productivity analytics enable managers to track whether work is being performed on time for their business. LogicGate screenshot: LogicGate managers can spot bottlenecks and issues quickly to take corrective action.

LogicGate reviews

Excellent
14

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.1
  4.6
  5.0
Tish Cox

Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities

Used weekly for 6-12 months
Reviewed 2020-03-28
Review Source: Capterra

The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.

Pros
LogicGate is easy to use, flexible, and has many great features. It's perfect for smaller or large corporate environments. We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity. We automated several processes that previously required a lot of manual touch points and constant human follow up with emails and spreadsheet tracking. All that is gone - automated! Our teams and our business users love the changes. We use it as a document repository, workflow automation for business request and updates, risk assessments, open issue tracking, etc. Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.

Cons
No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.

Response from LogicGate


Hi Tish,

Thank you so much for the wonderful review! We're so glad that you and your team have found LogicGate easy to use and that the automation features have been able to save your team so much time. We really appreciate your partnership!

-Chris, LogicGate Customer Success Manager

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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michael robinson

user of extensive structure and data content

Used daily for less than 6 months
Reviewed 2020-04-01
Review Source: Capterra

Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own.

Pros
The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well.

Cons
As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality.

Response from LogicGate


Hi Michael,

Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Logic Gate as a Compliance Tracking Tool

Used daily for 6-12 months
Reviewed 2019-03-07
Review Source: Capterra

LogicGate is the perfect place to track the components of an effective compliance plan.

Pros
I love the flexibility of this software. The administrative user can tailor the details of each workflow to fit very specific requirements. User permissions are also easy to manage. We are taking full advantage of the ability to customize the work queue layouts and table reports to manage execution and communication of multiple aspects of our compliance operations.

Cons
Action item assignment and tracking is not intuitive. The tool is not meant to be a project management tool, but in the case of internal audits, for example, there is not a clean method to list, assign and track corrective actions. That being said, our customer rep worked closely with us to find a solution within the capabilities of the software to accommodate this requirement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Matt W

Grows With You

Used daily for 6-12 months
Reviewed 2020-04-07
Review Source: Capterra

I am solving a variety of business problems with LogicGate (controls management, policy management, Third Party Risk, Business Continuity, GDPR, and others). Each of these applications are able to interact with each in a logical way. I have been able to build our security and privacy program exactly how I want to build it due to LG's flexibility.

Pros
Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit. If the default, out of the box apps don't work for me, I can change them myself. I can also create my own reporting tools easily, and can show my leadership exactly what I want to show them.

Cons
Compared to competitors, this tool my take some time to learn if you want to customize it; however, you ARE able to build the tool how you want to. You are not reliant on LogicGate and their staff to make changes that are important to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nina Kok

Great customizable platform

Used daily for less than 6 months
Reviewed 2020-03-31
Review Source: Capterra

Overall I have been extremely impressed with the support and customer service provided by LogicGate during our first 6 months. They respond to queries very quickly and are always happy to jump on a call to provide assistance. We have used the platform primarily to implement incident management within our business which has been a great success and are looking forward to rolling out further applications such as third party risk management, risk and control self assessments, and many more.

Pros
- Completely customizable to your business processes as you develop each application to fit your business - Easy to use and visually attractive which was key for us as we are a FinTech business and the majority of our workforce are between 20-35 - Able to roll out and implement in an agile way with the ability to modify as users provide feedback - Simple to build with drag and drop functionality (no need for deep technical coding knowledge, etc)

Cons
- The reporting functionality of the platform is still limited but continuous enhancements are being rolled out by LogicGate - You need to be prepared to dedicated resources to build out other applications of the platform once LogicGate has supported with building your first "use case"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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LogicGate pricing

LogicGate offers a flexible pricing model that aligns with the organizational needs given a specific use case that depends on:

Number of Users: Based on a "per user" basis or across all users in the organization.

Enterprise vs. Single App: users can choose pre-built solutions to customize or have an enterprise license to build as many custom applications necessary.

Where it's Deployed: The secure cloud environment is the most cost efficient, but custom deployments to private clouds can also be performed.

Additional Features: Integrations such as single sign on (SSO), HR systems, or custom configurations.

Enterprise: All the features included for building various custom business applications.

LogicGate features

API
Access Control
Activity Dashboard
Activity Tracking
Auditing
Automatic Notifications
Compliance Management
Drag & Drop Interface
Monitoring
Workflow Management

Alerts / Escalation (99 other apps)
Collaboration Tools (97 other apps)
Data Import/Export (127 other apps)
Data Visualization (93 other apps)
Permission Management (88 other apps)
Real Time Data (96 other apps)
Real Time Monitoring (115 other apps)
Reporting & Statistics (136 other apps)
Third Party Integration (180 other apps)
User Management (88 other apps)

Videos and tutorials

Additional information for LogicGate

Key features of LogicGate

  • Auditing
  • Business process control
  • Compliance management
  • Corrective actions
  • Dashboard
  • Incident management
  • Internal controls
  • Keyword search
  • Full text extraction
  • Document tracking and management
  • Discussion threads
  • Case analytics
  • Compliance management
  • Bottleneck and task performance tracking
  • Monitor performance
  • Create forms
  • Tailor-made tasks
  • Reports and analytics
  • Define user types and access
  • Define workflows
  • Operational risk
  • Risk analytics
  • FDA compliance
  • HIPAA compliance
  • Risk alerts
  • Testing controls
  • Collaboration
  • Data mapping
  • Topic clustering
  • Risk assessment
  • On-the-fly query designer
  • Drag and drop
  • FCPA compliance
  • Case management
  • Email notifications
  • Route assignments
  • Template library
  • Advanced analytics
  • Audio to text
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Benefits

LogicGate users can visually design complex business process workflows using the simple drag and drop feature and effectively escalate issues and approvals to the right people.

Users have access to a library of predefined tasks within LogicGate’s task creation module that were generated specifically for regulatory, legal and compliance processes.

Monitor performance and track bottlenecks with LogicGate’s analytics tool and build neat, visual reports in a matter of seconds using the query designer.

LogicGate enables users to view assignments across the organization and delegate authority by defining user types and configuring data access levels.

The network offers a full suite of monitoring and protection features and users can rest assured that private data is safe thanks to LogicGate’s infrastructure with automatic data encryption.