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Observe.AI
5
1
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center AI platform for enterprises
Last updated: September 2026
Observe.AI Alternatives & Competitors (2026)
Top 1 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
No pricing info
0.9
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
Audio Capture
N/A
JustCall
Cloud-based AI communication platform for sales teams
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
Audio Capture
N/A
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Access Controls/Permissions
3/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
API
N/A
0.1
Value for money
No pricing info
Starting price
No pricing info
1.0
Functionality
Archiving & Retention
4.6/5
Alerts/Notifications
4.5/5
Audio Capture
4.5/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
Access Controls/Permissions
N/A
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
Audio Capture
N/A
0.1
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
Access Controls/Permissions
N/A
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
API
N/A
0.6
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Activity Tracking
4/5
Advocate Management
4/5
A/B Testing
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
API
N/A
0.2
Value for money
Starting price
No pricing info
1.0
Functionality
Audio Capture
5/5
Auto-Dialer
5/5
Alerts/Escalation
4.7/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
Access Controls/Permissions
N/A
0.3
Value for money
Starting price
No pricing info
0.8
Functionality
Activity Dashboard
N/A
AI/Machine Learning
N/A
Alerts/Escalation
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
Audio Capture
N/A
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
N/A
Activity Tracking
N/A
Agent Interface
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
Automatic Transcription
N/A
0.3
Value for money
Starting price
No pricing info
0.7
Functionality
Alerts/Escalation
4.3/5
A/B Testing
N/A
Activity Dashboard
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
API
N/A
0.1
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Tracking
5/5
Activity Dashboard
N/A
Activity Tracking
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
Audio Capture
N/A
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
N/A
Activity Tracking
N/A
AI/Machine Learning
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
Automatic Transcription
N/A
0.5
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
N/A
Activity Tracking
N/A
Agent Interface
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
Audio Capture
N/A
0.5
Value for money
No pricing info
Starting price
No pricing info
0.9
Functionality
Alerts/Escalation
5/5
Activity Dashboard
N/A
Activity Tracking
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
API
N/A
Value for money
No pricing info
Starting price
No pricing info
1.3
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
Call Recording
5/5
Top Features
Call Recording
4/5
Call Monitoring
3/5
Access Controls/Permissions
N/A
Value for money
Starting price
No pricing info
0.8
Functionality
Audio Capture
4/5
Automatic Transcription
4/5
Activity Dashboard
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
Access Controls/Permissions
N/A
0.5
Value for money
Starting price
No pricing info
1.3
Functionality
Activity Dashboard
N/A
Activity Tracking
N/A
Alerts/Notifications
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
Access Controls/Permissions
N/A
4.5
Value for money
No pricing info
Starting price
No pricing info
3.7
Functionality
Activity Dashboard
N/A
Activity Tracking
N/A
AI Copilot
N/A
Top Features
Call Recording
4/5
Call Monitoring
3/5
Access Controls/Permissions
N/A