Paratus Health - 2026 Pricing, Features, Reviews & Alternatives

Paratus Health is an AI-powered medical agent designed to automate high-volume voice, text, and email interactions for clinical operations. Functioning as a 24/7 virtual front-desk, it addresses common issues such as staffing shortages and congested phone lines, enabling clinics and hospitals to manage patient communications efficiently. It integrates with electronic health record (EHR) and practice management (PM) systems, providing immediate operational support by managing patient interactions.

Paratus Heath is built as a native AI agent tailored for clinical and administrative workflows. It executes complex front- and back-office tasks, including appointment scheduling, rescheduling, general inquiries, clinical triage using Schmitt-Thompson protocols, after-hours support, insurance eligibility verification, prior authorizations, and outbound appointment recovery. The software also transcribes and summarizes calls directly into patient records and supports multiple languages.

Paratus Health delivers measurable operational improvements, such as increased billable appointments through automated scheduling and reduced no-shows, as well as significant reductions in phone workload for staff. The system is fully HIPAA compliant and SOC 2 certified, ensuring data security and regulatory adherence. Paratus Health enables healthcare organizations to capture all inbound patient demand around the clock, optimize staff resources, and enhance patient experience.