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Ushur Logo

Conversational AI platform for finance industry

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Ushur - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Ushur overview

What is Ushur?

Ushur delivers the world’s first AI-powered Customer Experience Automation platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements to entire customer journeys.

Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance.

Starting price

1000per user /
per month

Ushur’s user interface

Ease of use rating:

Ushur pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(11)
5(19)

What do users say about Ushur?

Allows for both simple use from power users on the business and marketing side while having the flexibility for development teams to use it for much more complex use cases.

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Who uses Ushur?

Based on 31 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Insurance
Financial Services
Pharmaceuticals
Health, Wellness and Fitness
Others

Use cases

Workflow Management
Conversational AI Platform
Robotic Process Automation

Ushur's key features

Most critical features, based on insights from Ushur users:

Reporting/Analytics
Third-Party integrations

All Ushur features

Features rating:

AI/Machine learning
API
Autoresponders
Business process automation
Chatbot
Code-free development
Communication management
Engagement tracking
Multi-Channel communication
Multi-Language
Natural language processing
No-Code
Reporting/Analytics
Sentiment analysis
Speech recognition
Third-Party integrations
Workflow configuration

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Ushur pricing

Value for money rating:

Starting from

1000

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ushur price and value

Value for money rating:

To see what individual users think of Ushur's price and value, check out the review snippets below.

“The simplicity of designing the desired customer experiences using the Ushur platform - demonstrates that the software was designed specifically to close the client experience gaps that legacy systems and manual process contribute to.”
CK

Charlton K.

Head of Business Analysis

“Allows for both simple use from power users on the business and marketing side while having the flexibility for development teams to use it for much more complex use cases.”
TW

Tim W.

Senior Developer

Ushur integrations (9)

Integrations rated by users

We looked at 31 user reviews to identify which products are mentioned as Ushur integrations and how users feel about them.

Integration rating: 5.0 (1)

Ushur support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

Webinars
In Person
Live Online
Documentation

Ushur FAQs

Related categories