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Solvemate Logo

Solvemate

4.6
(19)

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Enabling meaningful conversations.

(3)

Solvemate Pricing, Features, Reviews and Alternatives

Solvemate FAQs

Q. What type of pricing plans does Solvemate offer?

Solvemate has the following pricing plans:
Starting from: €349.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Solvemate?

Solvemate has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Solvemate support?

Solvemate supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Solvemate offer an API?

Yes, Solvemate has an API available for use.


Q. What other apps does Solvemate integrate with?

Solvemate integrates with the following applications:
Automation Anywhere, WhatsApp, Creatio CRM, RingCentral Contact Center, parcelLab, Freshsales, Freshdesk, Slack, FocalScope, LiveChat, Meta for Business, Intercom, Zendesk Suite


Q. What level of support does Solvemate offer?

Solvemate offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat

Solvemate product overview

Price starts from

349

Per month

Per Feature

What is Solvemate?

Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine approach means it learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. We have a dedicated team to help you every step of the way with industry-specific best practices to ensure you see value within weeks. Brands benefit from a highly personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. Solvemate has empowered innovative, growing companies to improve their customer experience and is trusted by brands such as On Running, musicMagpie, egym, and JustPark.

Key benefits of using Solvemate

  • Algorithm lead conversations with quick resolution time (average 12.4 sec)
  • Proactive training recommendations continuously improve precision and recall
  • Integrates into existing workflow to escalate difficult cases
  • Gain business insight with the analytics dashboard
  • Customize questions, colors, images, and forms to stay true to branding
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    In Person
    Documentation

    Not sure about Solvemate? Compare it with a popular alternative

    Starting from

    349

    Per month

    Per Feature

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    Solvemate pricing information

    Value for money

    4.4

    /5

    19

    Starting from

    349

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Solvemate features

    Functionality

    4.3

    /5

    19

    Total features

    31

    4 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third-Party Integrations
    Chat/Messaging
    Customizable Branding
    Multi-Channel Communication
    Live Chat
    Alerts/Escalation

    Solvemate users reviews

    Overall Rating

    4.6

    /5

    19

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.94/10
    Rating distribution

    5

    4

    3

    2

    1

    11

    8

    0

    0

    0

    Pros
    The bot has a good usability. For us and our customers the bot is very useful digital tool and helps us to increase our efficiency.
    She was willing to help and resolve issues within such a short space of time...I cannot recommend her highly enough. The software itself is intuitive and easy to use.
    The software itself is powerfull and easy to work with. For me personally it was really fun to set the questions and answers and build the connections between those.
    Cons
    All training needed inquiries have to be closed individually, even when no more training is required loss of time.
    It can be hard to understand how the algorithm works.

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