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Artificial Intelligence Software with Multi-Channel Management (2026) - Page 2

Last updated: April 2026

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48 software options

Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner is the global leader in AI-powered conversation intelligence. Its advanced AI platform analyzes omnichannel interactions, delivering insights that improve customer experience, efficiency, and growth by turning data into actionable intelligence across industries at scale.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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ViaSay logo

Platform that makes customer interactions simple & efficient

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ViaSay is a leading Conversational AI and Customer Experience Automation platform.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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VIVI logo

Conversational AI platform

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VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

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WiziShop logo

All-in-one ecommerce platform for online stores

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AI-driven eCommerce SaaS with 450+ apps, 50+ SEO features, 50+ payment gateways, drag-and-drop builder and expert coaching included.

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Generative Studio X logo

Deliver conversational experiences at enterprise scale.

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The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

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Snaps logo

Conversational AI platform for eCommerce businesses

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Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

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Revenue AI logo

PaaS and virtual Center of Excellence for Revenue Management

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Cloud-based revenue management solution that provides actionable recommendations to optimize product portfolio and pricing/promo strategy to build profit margin and maximize ROI for CPG, Retail, Life Science, Medicine, and other sectors. The platform provides various features such as pricing management, strategy recommendations, notifications/alerts, artificial intelligence (AI), and predictive modeling.

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Pecan logo

AI for Business

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Pecan is an artificial intelligence predictive analytics platform that simplifies and speeds the process of building and deploying predictive models.

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Klart AI logo

Virtual assistant software

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Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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Master of Code logo
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Building Custom AI to Solve Your Unique Challenges

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Custom AI development and enterprise AI implementation services covering generative AI, AI agents, conversational and voice AI. We design, integrate, and scale secure, production-ready AI systems with measurable business impact.

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Empler logo
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Agentic AI Automations, AI Agents, Marketing, Sales and CRM

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Experience the power of AI systems that help employees and employers automate tasks, produce the highest quality work, and save time

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NLX logo
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Next-gen multimodal conversational AI

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NLX's conversational AI platform offers brands the ability to create, manage, and analyze best-in-class multimodal, personalized self-service experiences.

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DRUID logo
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Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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