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Top Rated Conversational AI Platform Software with Customer experience management - Page 2

Last updated: June 2026

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189 software options

Capturi logo

Conversational AI tool for analyzing phone conversations

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Capturi's conversational AI software analyzes your organization's phone conversations with customers, revolutionizing customer service as we know it. By using AI, it transforms ordinary customer interactions into extraordinary experiences across your customer service department.

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hello24.ai logo

Conversational commerce platform

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DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Ada logo

The AI customer service agent platform for enterprise.

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Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

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Sparrow logo

Unified agent desktop and productivity suite

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Businesses may easily reach goals for a unified customer experience utilizing potent chatbot software that is already integrated and ready to use thanks to the all-in-one capabilities of the Sparrow platform.

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Spiky.ai logo

Empower your revenue team with the Spiky.

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Spiky is a cloud-based sales coaching platform that helps optimize online meetings and elevates interactions through artificial intelligence (AI) technology.

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Qualified logo

Automated sales and lead qualification.

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Qualified is a cloud-based sales solution which provides features such as query suggestions, customizable branding, lead qualification, automated responses, proactive chat, and automated routing.

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LiveChat logo

AI-based live chat for customer support and sales teams

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LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

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Avaya Experience Platform logo

Contact center management solution

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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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Yonder logo

Cloud-based review management tool for travel businesses.

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Yonder is a unified customer engagement platform built for tourism businesses.
We help operators boost conversions, elevate guest communication, and drive more reviews with a seamlessly integrated suite of AI tools, from Phone Agents to Chatbots and Review Management.

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Truora logo

Background Check/Authentication Solution

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Truora provides advanced technology solutions for businesses to ensure security and integrity in their operations. Main products include background checks, identity vlidation, electronic signatures and WhatsApp engagement platfomrs.

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Hoory logo

Cloud-based conversational AI platform

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Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience.

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

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Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Delivering the power of automated live chat communication as well as chatbot AI order status checks, Smartsupp is an intuitive Conversational AI platform built for businesses of all sizes. Your agents can focus on growing sales, improving conversion rates, and delivering outstanding customer care.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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PerfectBot logo

Instantly resolve tickets with the smartest AI chatbot

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AI chatbot for Gorgias. Your perfect CX AI assistant that helps clients 24/7 and successfully automates 70% of your tickets.

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Chatsi logo

AI-Powered Storefront Sales Agent for Ecommerce

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Chatsi is your 24/7 AI sales pro—trained on your product data, brand voice & industry. It delivers instant, personalized guidance, integrates seamlessly with platforms like Shopify & WooCommerce, boosts conversions, and turns every chat into insight for smarter business growth.

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bots4you logo

The best AI Helpers for Phone, Chat, Email & Internal Tasks.

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Bots4You’s AI Helpers automate customer requests and internal tasks—on one AI platform that runs the most powerful AI models. Set up AI helpers in minutes without coding and link them into end-to-end processes. 100% GDPR-compliant Germany & EU hosting - Certified Software Made in Germany.

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AskYura logo

No-code conversational AI platform

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AskYura is a next-generation conversational AI platform that turns natural-language conversations into real business actions. Unlike FAQ bots, it executes tasks like refunds, order tracking, CRM updates, and multi-step workflows by integrating seamlessly with your existing systems.

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Squirro logo

Data finds purpose with Squirro

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Level up your conversational AI with Squirro and increase the accuracy, reliability, contextual understanding, and trustworthiness of your AI applications. Squirro is recognized in 2024 by Gartner® Market Guide as a representative vendor for Conversational AI.

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Got It AI logo

Conversational AI chatbots for customer support & sales

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Got It AI is an enterprise conversational AI platform. The software provides generative AI chatbots with guardrails for customer service, sales operations, and agent assistance. Key features include knowledge retrieval, process guidance, and fact-checking. The solution works across industries like financial services, insurance, and manufacturing.

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Talkative logo

Live chat solution for businesses of all sizes

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Talkative is a live chat solution that enables businesses of all sizes to communicate with customers via chats, audio/video calls, and cobrowsing. It lets users embed voice calls into business websites, track calls using Google analytics, and view customer information in real-time.

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ONTEC AI logo

From insight to impact

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ONTEC AI delivers a secure, flexible AI ecosystem with a powerful platform, custom solutions, consulting, and data engineering. Ideal for enterprises managing large, complex, and sensitive data, our solutions include enterprise search, automated workflows, knowledge management, and private GPT.

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Yaplet logo

AI-powered customer service & live chat platform

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Yaplet is an AI-powered customer service platform that consolidates multiple communication channels into a unified inbox. The software features an AI assistant called Vex that handles customer inquiries in over one hundred languages, along with live chat functionality, a knowledge base, and email management. It includes tools for marketing automation, newsletter creation, custom chatbots, product tours, forms and surveys, bug reporting, and shift management for support teams.

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Oct8ne logo

Oct8ne the visual Live chat Chatbot & Messaging solution

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Oct8ne is a cloud-based live chat (live chat, chatbot, and messaging) solution with visual support catalog integration. The platform combines live chat and chatbot into one comprehensive system, enabling businesses to interact with their customers more effectively, increase sales, and improve customer satisfaction.

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