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Top Rated Conversational AI Platform Software with Customer experience management
Last updated: September 2026
71 software options
Sponsored
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn Your Storefront Into an AI-Powered Sales Experience
Read more about Chatsi
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Service Solution You Need
Read more about ZyraTalk
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer service software
Read more about ChatBot
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing & delegating recurring tasks
Read more about Wing
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud queue management & booking for enterprises
Read more about WaitWell
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based website chat & inbox for small business
Read more about Boei
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based agentic marketing for multi-location brands
Read more about Birdeye
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CX feedback & AI analytics platform
Read more about Zonka Feedback
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI agent platform for property managers
Read more about STAN AI
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud AI platform for customer support automation
Read more about CoSupport AI
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud PaaS for embedding AI agents in B2B SaaS
Read more about Mindset AI
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power the Toughest Conversations
Read more about Moveo.AI
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service platform for all sizes
Read more about LiveAgent
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer engagement for any business
Read more about Comm100
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An AI chatbot solution for answering customer inquiries
Read more about moinAI
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based agentic CX platform for enterprises
Read more about Ada
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI support bot for Gorgias ecommerce
Read more about PerfectBot
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email
Read more about USAN Contact Suite for Amazon Connect
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support that turns every chat into revenue.
Read more about Text
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud omnichannel AI contact centre platform
Read more about Talkative
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud AI and human platform for financial services
Read more about Glia
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI chatbot for businesses of all sizes
Read more about Salesgroup AI Chatbot
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer support automation platform
Read more about DeepConverse
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer service platform for all sizes
Read more about Watermelon