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Top Rated Speech Analytics Software with Small business - Page 2

Last updated: November 2026

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55 software options

Pobuca Experience Cloud logo

Cloud CX & loyalty management for B2C brands

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Cloud-based CX and loyalty platform unifying customer data, omnichannel engagement, and loyalty program management for mid-market and.

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TCN logo

Cloud-based call center solution

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TCN Operator provides all the tools you need to stay compliant, optimize customer service and take your contact center to the next level. But that’s not all – TCN is priced on a pay-per-use basis, so you save money by only paying for what you need and avoid getting locked into a service contract.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Advanced, continuous customer intelligence derived directly from customer interactions.

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Amazon Connect logo

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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ELSA Speak logo

Personalized AI-powered language learning software

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Top A.I-enabled Speech Recognition technology in the Edtech market with nearly 95% accuracy when compared to native teachers. Easy-to-integrate API, cost reduction, game-changer speech features for your education platforms.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

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Laxis logo

Cloud-based AI meeting assistant for sales teams

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Laxis is a cloud-based AI platform combining bot-free meeting transcription in 100+ languages, voice dictation, and automated.

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Sunoh logo

AI-based solution for managing healthcare operations

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Sunoh.ai is a healthcare management solution with AI-powered ambient listening technology that translates patient-provider conversations into accurate clinical documentation. With Sunoh.ai taking care of documentation, providers can focus on patient care.

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Appen logo

Artificial intelligence (AI) & machine learning (ML) tool

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Appen is the global leader in AI training data. We power AI innovation, building a future driven by cutting-edge advancements in smart technology. Most of today’s interactions between consumers and AI are supported by Appen.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

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Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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TalkMark logo

AI‑enabled transcription and summarization tool

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TalkMark is an advanced AI‑powered transcription and summarization tool designed to convert speech to highly accurate text (95%+), with speaker identification, fast processing, and secure EU‑hosted infrastructure - ideal for professionals, students, creators, and enterprises.

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MK logo

Calibration and metrology management software

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MK is a calibration and metrology software that manages instrument control, advanced calculations, and calibration certificate generation. The system compares instrument measurements against references, calculating errors, uncertainties, and tolerances while supporting various instrument types including pressure gauges, scales, and thermometers. It can be installed locally or accessed via web, with features compliant with industry standards like INMETRO and IEC 17025.

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Enterprise Accelerator logo

Data analysis platform to monitor customer interactions

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Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

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Catchsera logo

Business software solution for organizations

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Catchsera is a software solution designed to help organizations manage core business operations and workflows.

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bluecap logo

AI meeting assistant

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bluecap is an artificial intelligence (AI) solution that provides businesses with insights and assistance to improve relationship management. bluecap is designed to reduce the work involved in conducting and attending meetings. With summarization, task isolation, and transcription capabilities, the tool lets users focus on what’s important: the relationships and content of meetings.

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VOICERAcx.ai logo

AI FUELED CX

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VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

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Telecmi logo

Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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Listener logo

Speech to Text - fast and reliable

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Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

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AssemblyAI logo

Speech to text API with voice AI models

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AssemblyAI provides speech-to-text transcription services through various API offerings, including pre-recorded and real-time transcription capabilities. The platform supports transcription in ninety-nine languages and includes features such as speaker identification, sentiment analysis, content moderation, and PII redaction. Additional functionality includes a Voice Agent API with turn detection and interruption handling, as well as an LLM Gateway for routing between different language models.

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Deepgram logo

Voice AI platform for speech recognition

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Deepgram offers enterprise voice AI solutions via APIs for speech-to-text, text-to-speech, and voice agent capabilities. Its unified API includes language model orchestration, eliminating the need for separate tools. Features include real-time and batch processing, multilingual support in ten languages, speaker detection, sentiment analysis, intent detection, and topic identification for audio content.

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AnalytiCX logo

Voice analytics platform for business intelligence

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Cloud-based voice analytics platform for businesses seeking conversation intelligence, customer experience insights, and data-driven.

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bliro logo

Cloud-based AI sales assistant for B2B revenue teams

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Cloud-based AI sales assistant for B2B and field sales teams that automates meeting notes and CRM updates.

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