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Speech Recognition
Call routing

Speech Recognition Software with Call Routing (2026)

Last updated: April 2026

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Features

API(13)

Third-Party Integrations(9)

Activity Dashboard(10)

Audio Capture(7)

Automatic Transcription(9)

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Free(4)

Open Source(1)

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Mac(6)

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Web-based(15)

iPhone(4)

Windows(7)

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Large Enterprises(14)

Public Administrations(6)

Freelancers(7)

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15 software options

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CallHippo

4.4

(675)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based phone system for sales, support & growing teams

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

Read more about CallHippo

Users also considered

Twilio

4.4

(501)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered

wolkvox

4.6

(100)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Communication management system for contact centers

Design interactive customer experiences with our ASR functionality, which allows you to interact with IVRs, virtual agents and other IT systems.

Read more about wolkvox

Users also considered

ClearTouch Operator

4.6

(36)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Contact Center Platform Provider

ClearTouch's speech recognition converts spoken conversations into structured, searchable data in real time. It helps analyze customer intent, detect trends, ensure compliance, and uncover service gaps—enabling faster decision-making, improved agent performance, and a better customer experience.

Read more about ClearTouch Operator

Users also considered

Txtplay

4.8

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI speech-to-text and captioning for web streaming & TV

Accurate, multilingual speech recognition with up to 99% accuracy. Convert live or recorded audio into readable text in 55+ languages, with flexible cloud or on-prem deployment.

Read more about Txtplay

Users also considered

Klearcom

4.8

(11)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Domestic IVR Mapping In Over 100+ Countries

Enhance IVR speech recognition with Klearcom’s AI-powered testing in 100+ countries. Our SaaS platform tests toll/toll-free numbers in real-time, using advanced ASR to detect and resolve issues. No installation needed, with 24/7 triage, ensuring seamless IVR performance and customer experiences glob

Read more about Klearcom

Users also considered

SmartAction Speech IVR System

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI virtual agent solution

SmartAction Speech IVR System is a conversational AI virtual agent designed for voice and SMS communication. Its primary function is to work with contact centers and business systems, automating routine call tasks such as scheduling and account management.

Read more about SmartAction Speech IVR System

Users also considered

Mosaicx

3.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Virtual agent and messaging outreach

Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered

inspeech

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Extract the wealth hidden in your client’s voice

Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

Read more about inspeech

Users also considered

Call automation bot

(0)

Automate customer phone calls

Call Automation Bot is a cloud-based conversational AI platform that provides features such as call center coordination, call forwarding, speech-to-text processing, intent recognition, and solution flows.

Read more about Call automation bot

Users also considered

Voximal

(0)

A phone platform based on Asterisk propulsed by Voximal

Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.

Read more about Voximal

Users also considered

TENIOS Voice API

(0)

Integration platform for integrating telephony applications

TENIOS Voice API facilitates the seamless integration of speech services into your cloud telephony using standard web technologies. This API includes a variety of functions that enable software applications to initiate and receive calls, eliminating the need for developers to handle TK technologies.

Read more about TENIOS Voice API

Users also considered

CommPeak Speech-to-Text

(0)

AI call insights with transcripts, summaries, tone analysis

Turn call recordings into actionable insights with AI analysis. Access searchable transcripts, AI-generated summaries, and sentiment analysis to identify which conversations need follow-up attention. Use real conversations to coach agents and strengthen training programs.

Read more about CommPeak Speech-to-Text

Users also considered

GoVivace

(0)

Conversational AI and speech analytics solution

GoVivace is a conversational AI and speech analytics solution. It provides intelligent omnichannel chatbots and voice bots for businesses of all sizes.

Read more about GoVivace

Users also considered

Listener

(0)

Speech to Text - fast and reliable

Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

Read more about Listener

Users also considered

Related categories

Medical Transcription

Artificial Intelligence

Speech Analytics

Closed Captioning

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