I would recommend Datamolino to anyone looking to take the repetitiveness out of manual data entry. I can't praise their customer service enough. The chat box in the lower right hand corner of the screen is always answered promptly and they go out of their way to help whenever they can.
Pros
Fully automated compared to other competitors. Great UI.
Cons
Price, but with everything - you get what you pay for. I switched for a time to try and safe money but ended up coming back to these guys as the other software increased my workflow due to lack of automation.
Rating breakdown
Likelihood to recommend: 10/10
Pros
I have been using Datamolino for a while and it is really easy to understand, set up, and use. The customer service is fantastic.
The accuracy is really good, yes things do not always come out correctly, but there is a smiple system to tell them where the problems are and they are dealt with quickly and efficiently.
With all software, things go wrong, but you can be assured the staff at Datamolino will be more than willing to listen to the issues, will get back to you in moments, and the development team really do listen and take your suggestions seriously.
Cons
Ocacsionally I have made the silly mistake of uploading a whole file more than once, and realise as I have dragged it into the box, but before I confirm. the problem is the file starts it upload immediately so I have to remember to let it finish and go back in and delete it. The development have said they are looking into a way to have a second confirm level so that does not happen. All my doing not theirs, but the only issue I have with the software.
Rating breakdown
Likelihood to recommend: 10/10
Datamolino provides a more accurate and reliable document recognition system than Xero's inbuilt "email to bill" option which is invaluable if you have large document volumes or complex supplier setups. The Datamolino team is also the most responsive and attentive we have dealt with in the XERO eco-sphere.
Pros
Datamolino's "fingerprint" approach to establishing new suppliers works really well. You engage with real people and you can converse with them to get the standard setup to exactly what you want. The team is responsive and customer service is excellent. You don't have to compromise or work around the limitations of AI or computer generated document recognition, which his really helpful.
Cons
The integration with other XERO apps wasn't always seamless, but the potential with, for example, ApprovalMax is huge if you persevere. Sometimes you get tripped up as all three apps (XERO, Datamolino and ApprovalMax) start trying to do each other's jobs. Also, from here in the Southern hemisphere, connection and response speeds tended to be slower than for XERO (hosted locally) as Datamolino lives in Europe.
Rating breakdown
Likelihood to recommend: 6/10
The team has taken recommendations and fixed issues almost immediately. I am in Datamolino every single day and can't imagine working without it. The rep I work with directly, [SENSITIVE CONTENT HIDDEN], regularly reaches out to make sure everything is going smoothly and is always looking for ways to improve Datamolino.
Pros
Datamolino has helped expedite and automate invoice management and processing immensely! I was tasked with decreasing the time it takes to process invoices. While we can't automate the process entirely, it has increased our efficiency and accuracy.
Cons
Any issues I've had, the team is very quick to respond and explain or fix the problem. Due to time zone differences, updates may be scheduled while I'm still working, but that has only been an issue once or twice in four months.
Rating breakdown
Likelihood to recommend: 10/10
I wanted to put on record not only what a great product Datamolino is, but they were one of the first companies to help us in a really difficult time. As a pub we use them to scrub all our invoices before passing them into Xero. The scrub has become better and better over time and saves me a huge amount of time. I used to use one of the other "scrubbers" so to speak, but found Datamolino much simpler to use and their app more user friendly. If we ever get the world back on tilt, we certainly will support this company as they have supported us, unlike some other well known suppliers.
Pros
Easy To Use and does exactly what it's designed to do.
Cons
Nothing. The product is easy to use. I'd liek an easier way to switch between companies on the app is about the only thing.
Rating breakdown
Likelihood to recommend: 10/10
There are two levels of subscription available, basic and advanced.
Pricing is based on the number of invoices to be processed per month.
Basic:
10 - free
50 - €17/month
100 - €33/month
150 - €47/month
300 - €89/month
500 - €140/month
Additional invoices processed for €0.33 per document
Advanced:
50 - €25/month
100 - €47/month
150 - €67/month
300 - €127/month
500 - €200/month
Additional invoices processed for €0.45 per document
Plans are available on request for users requiring more than 1000 invoices per month.
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