Datamolino Pricing, Features, Reviews & Comparison of Alternatives

Pros
I have been using Datamolino for a while and it is really easy to understand, set up, and use. The customer service is fantastic. The accuracy is really good, yes things do not always come out correctly, but there is a smiple system to tell them where the problems are and they are dealt with quickly and efficiently. With all software, things go wrong, but you can be assured the staff at Datamolino will be more than willing to listen to the issues, will get back to you in moments, and the development team really do listen and take your suggestions seriously.

Cons
Ocacsionally I have made the silly mistake of uploading a whole file more than once, and realise as I have dragged it into the box, but before I confirm. the problem is the file starts it upload immediately so I have to remember to let it finish and go back in and delete it. The development have said they are looking into a way to have a second confirm level so that does not happen. All my doing not theirs, but the only issue I have with the software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I have been using it for over a year now, staff love it and clients love it. Easy to use, fast, reliable and accurate. A good pricing model means its cheap to use, and it can process sales invoices too. The support is probably the best I have come across with any Xero add-on. Quick response rates, and they are happy to pick up the phone to you too, and a really nice team as well. Couldn't recommend this strongly enough.

Cons
The hardest thing about recommending it to clients is that they often haven't heard of it, but have heard of their competitors so assume their competitors are better. However, the name is becoming more and more prominent, and with recent recognition from Xero, as one of just nine XeroHQ integrated apps, I believe their brand will continue to get stronger and stronger.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Datamolino is an excellent app that just gets on with its job and works as it's supposed to. I like the fact that it's cloud based so can be accessed from anywhere. It can read most documents we scan to it, including some of the most illegible ones, and it also handles sales as well as purchases. On the odd occasion that something goes wrong, or we have a query, the friendly support staff are always quick to respond, and go above and beyond to help us out and resolve the problem. Definitely the best support team for any software that we use.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Customer support is second to none, they really go the extra mile Fast and accurate invoice processing Email address to send invoices to is a big time saver Virtually immediate synchronisation with Xero

Cons
Receipts aren't handled so well and can be slow to process /can fail to process Multi page documents don't always process so easily

Rating breakdown

Likelihood to recommend: 8/10

Pros
It's really easy to use and the customer support is fantasic! Our questions are always answered within minutes and once the initial 'fingerprint' of an invoices has been set up the processing of subsequent invoices are very efficient.

Cons
Being able to report from Datamolino would be useful eg. supplier reporting, though you can do this from your accounting software.

Rating breakdown

Likelihood to recommend: 10/10