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Medallia Digital Experience Analytics
The tool you need to deliver remarkable customer experiences
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Medallia Digital Experience Analytics - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Medallia Digital Experience Analytics overview
What is Medallia Digital Experience Analytics?
Medallia Digital Experience Analytics (formerly known as Decibel) empowers web optimization by tracking, recording, and elegantly visualizing exactly how visitors interact with your digital properties. Its technology is trusted by enterprise brands across the globe, enabling them to step into their customers’ shoes and understand their experiences like never before.
See what your customers see with recordings of user sessions, zoom out for the bigger picture with dynamic heatmaps, and figure out exactly how to boost conversions with in-depth form analytics. These powerful tools and many more innovative features ensure our award-winning technology delivers insights that are impossible to ignore.
Medallia Digital Experience Analytics’s user interface
Medallia Digital Experience Analytics reviews
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Medallia Digital Experience Analytics's key features
Most critical features, based on insights from Medallia Digital Experience Analytics users:
All Medallia Digital Experience Analytics features
Medallia Digital Experience Analytics alternatives
Medallia Digital Experience Analytics
Starting from
1400
Google Marketing Platform
Starting from
No pricing info
Tableau
Starting from
15
/user
Per month
Looker
Starting from
2000
Per month
Medallia Digital Experience Analytics pricing
Value for money rating:
Starting from
1400
User opinions about Medallia Digital Experience Analytics price and value
Value for money rating:
Medallia Digital Experience Analytics integrations (6)
Medallia Digital Experience Analytics support options
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Medallia Digital Experience Analytics FAQs
Q. Does Medallia Digital Experience Analytics support mobile devices?
Medallia Digital Experience Analytics supports the following devices:
Android
Q. What level of support does Medallia Digital Experience Analytics offer?
Medallia Digital Experience Analytics offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat