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CSG Forte

Payments management platform

Table of Contents

Is this product right for your business?

Find out with a

CSG Forte - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

CSG Forte overview

What is CSG Forte?

CSG Forte provides a comprehensive payments management platform that enables businesses to handle the entire payment lifecycle through a single interface. The platform encompasses payment processing, security protocols, customer support, and self-service options while offering advanced capabilities such as account verification, dispute management, and revenue optimization tools. As organizations expand their operations, CSG Forte scales accordingly, delivering solutions suitable for small and medium businesses through to enterprise-level corporations.

The platform supports multiple payment methods across various channels, allowing merchants to accept transactions online, in-person, via phone, or through mobile devices. CSG Forte's processor-agnostic architecture enables businesses to process ACH transfers, eChecks, credit and debit card payments, and Apple Pay transactions through a unified system. Integration with existing payment applications is streamlined through RESTful APIs and standard HTTP protocols within a PCI-compliant framework, which simplifies the technical infrastructure while enhancing return on investment.

CSG Forte accelerates market entry with efficient onboarding processes that enable most merchants to begin processing payments within twenty-four hours. The platform provides detailed analytics and reporting capabilities that offer insights into transaction details and payment performance metrics. For software vendors seeking embedded payment solutions, CSG Forte delivers partnership opportunities that evolve with changing business requirements, supporting everything from gateway services to in-house payment facilitation.

Backed by CSG, a global leader in customer engagement and revenue management operating in more than one hundred twenty countries, CSG Forte brings substantial industry experience to its payment solutions. The platform has received recognition in industry awards and analyst reports, including the Real Transaction Metrics Awards and Forrester's Now Tech Payments Report. CSG Forte serves multiple industries including government, property management, insurance, healthcare, retail, and utilities, with documented success stories demonstrating significant revenue growth for clients after implementation.

Key benefits of using CSG Forte

Manage every stage of your payment process on one customizable platform, from accepting payments to handling disputes and optimizing revenue.

Get up and running quickly—most businesses are approved and processing payments in less than one day, so you can start earning faster.

Accept payments your way, whether online, in person, by phone, or mobile device, with support for ACH, eCheck, credit card, debit card, and Apple Pay—all in one place.

Integrate easily with your existing systems using robust, modern APIs and a secure, PCI-compliant architecture designed for seamless connections.

Grow confidently with a scalable solution that adapts to your business needs, whether you’re a small business or a large enterprise.

Starting price

Alternatives

with better value for money

Pros & Cons

Customer Support

Payment Processing

User Interface

Processing Fees

Email Notifications

CSG Forte’s user interface

Ease of use rating:

4.5

(86)

CSG Forte pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(21)

5(60)

What do users say about CSG Forte?

Most companies need to work on customer services response times, but we've never had an issue.

Select to learn more

Who uses CSG Forte?

Based on 86 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services

Real Estate

Government Administration

Nonprofit Organization Management

Others

Use cases

Payment Processing

Point of Sale

Recurring Billing

CSG Forte's key features

Most critical features, based on insights from CSG Forte users:

Data security

4.9

(11)

Payment fraud prevention

4.6

(8)

Online payments

4.4

(7)

Payment processing

4.5

(8)

Real-Time data

4.3

(6)

Billing & invoicing

5.0

(5)

All CSG Forte features

Features rating:

4.3

(86)

ACH payment processing

4.0

(3)

Reporting & statistics

5.0

(1)

Recurring/Subscription billing

4.7

(3)

Electronic payments

5.0

(2)

Debit/Credit card processing

4.8

(5)

Multi-Location

(0)

Multiple payment options

(0)

Payment gateway integration

(0)

PCI compliance

(0)

Point of sale (pos)

(0)

Real-Time analytics

(0)

Real-Time reporting

(0)

Receipt management

(0)

Remote access/control

(0)

Reporting/Analytics

(0)

Retail pos

(0)

Returns management

(0)

Sales reports

(0)

Search/Filter

(0)

Self service portal

(0)

SSL security

(0)

Third-Party integrations

(0)

Transaction history

(0)

Transaction monitoring

(0)

Accounting integration

5.0

(1)

Activity dashboard

(0)

API

(0)

Client portal

(0)

Compliance management

(0)

Contactless nfc

(0)

Credit card management

(0)

Credit card processing

(0)

Customer accounts

(0)

Customer database

(0)

Customer history

(0)

Customizable branding

(0)

Customizable reports

(0)

eCommerce management

(0)

Electronic signature

(0)

Fraud detection

(0)

In-Person payments

(0)

Invoice processing

(0)

Mobile access

(0)

Mobile card reader

(0)

Mobile payments

(0)

CSG Forte alternatives

CSG Forte

4.5

(86)

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4.4

Features

4.3

Value for Money

4.4

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4.4

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4.6

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Venmo

4.7

(9.2K)

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Stripe

4.6

(3.2K)

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Free version

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Customer Support

CSG Forte integrations (15)

Integrations rated by users

We looked at 86 user reviews to identify which products are mentioned as CSG Forte integrations and how users feel about them.

Zoho Books

Integration rating: 4.0 (2)

“Forte can be used to process ACH payments directly from Books. Payments also autopost into Books.”

“Some of the work is redundant and the direct zoho support team doesn't know/provide much support. ”

Richard B.

Managing Partner

1/2

Other top integrations

CSG Forte customer support

What do users say about CSG Forte customer support?

Customer support rating:

4.4

We analyzed 25 verified user reviews to identify positive and negative aspects of CSG Forte customer support.

Widespread user sentiment highlights fast, friendly, and professional customer support that resolves issues quickly and efficiently.

A minority of users report difficulty reaching or communicating effectively with customer service for problem resolution.

Support options

Email/help desk

Phone support

Faqs/forum

Knowledge base

Chat

Training options

Webinars

Documentation

Live online

Videos

To see what individual users say about CSG Forte's customer support, check out the review snippets below.

“The functionality has adapted well with our in house tax system; the customer service from [SENSITIVE CONTENT HIDDEN] is what makes this the best for me and our team - she is always ready to trouble shoot any issues and we are committed to Forte because of the customer service we get.”

Matthew C.

Treasurer Account Manager

“Forte provide excellent customer support representatives to talk to and quickly resolve any concern or question.”

Bill B.

CEO

“Getting customer service to understand our problems and respond with solutions has been a challenge. ”

MARY C.

Director of Public Utilities