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OnBase Logo

Enterprise content management solution

Table of Contents

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Is this product right for your business?

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OnBase - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

OnBase overview

What is OnBase?

OnBase is a flexible ECM solution that combines integrated document management, records management and business process management. OnBase is a scalable technology platform, tailored to department and can adapt to suit the needs of any evolving organization.

OnBase specializes in transactional content management and has integrations in the Enterprise, Healthcare, Higher Education, Government, Insurance and Financial Services sectors. The software can be on-premise or cloud hosted.

Manage Accounts Payable, Account receivable, procurement and purchasing as well as HR tasks.

OnBase can optimize the way that data flows through your organization by automating predictable decisions.

Starting price


Pros & Cons

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Document Scan

Option Complex

Patient Base

Search Document

Document Management

OnBase’s user interface

Ease of use rating:

OnBase pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(37)
5(39)

What do users say about OnBase?

OnBase is an efficient program, scanning ans sorting documents to the appropriate provider is swift and ease of use is great

Select to learn more


Who uses OnBase?

Based on 79 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Information Technology and Services
Hospital & Health Care
Insurance
Financial Services
Others

Use cases

Document Management
Workflow Management
Content Management
Business Process Management
Digital Signature

OnBase's key features

Most critical features, based on insights from OnBase users:

Secure data storage
Workflow management
Full text search
Content management
Archiving & retention
Access controls/permissions
Electronic signature
Version control

All OnBase features

Features rating:

Access controls/permissions
Active directory integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Application management
Approval process control
Archiving & retention
Asset lifecycle management
Audio file management
Audit management
Audit trail
Authentication
Automated scheduling
Automatic backup
Backup and recovery
Batch processing
Billing & invoicing
Business process automation
Calendar management
Case management
Cloud backup
Collaboration tools
Collaborative development
Commenting/Notes
Compliance management
Compliance tracking
Conditional logic
Configurable workflow
Contact management
Content delivery
Content library
Content management
Content publishing options
Contract/License management
Custom development
Customizable dashboard
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data aggregation and publishing
Database support
Data capture and transfer
Data import/export
Data migration
Data recovery
Data security
Data storage management
Data synchronization
Data visualization
Deployment management
Digital signature
Document automation
Document capture
Document check-in/check-out
Document classification
Document generation
Document management
Document review
Document storage
Document templates
Drag & drop
Electronic forms
Electronic signature
Email management
Email templates
File conversion
File management
File recovery
File sharing
File transfer
Filtering
Forms automation
Forms management
Full text search
Graphical workflow editor
HIPAA compliant
Indexing
Information governance
Integrations management
Interaction tracking
Invoice management
Metadata extraction
Metadata management
Microsoft Outlook Integration
Mobile access
Mobile Capture
Mobile signature capture
Monitoring
Multi-Language
Multi-Party signing
Multiple format support
Multiple output formats
No-Code
Offline access
Optical character recognition
Process change tracking
Process modeling & designing
Process/Workflow automation
Progress tracking
Project workflow
Real-Time data
Real-Time monitoring
Real-Time reporting
Real-Time updates
Reminders
Remote synchronization
Reporting/Analytics
Reporting & statistics
Revision history
Role-Based permissions
Rules-Based workflow
Search/Filter
Secure data storage
Secure login
SEO management
Single sign on
SSL security
Status tracking
Synchronization scheduling
Tagging
Task management
Task progress tracking
Team collaboration
Template management
Templates
Text editing
Third-Party integrations
Two-Factor authentication
Two-Way synchronization
User management
Version comparison
Version control
Version rollback
Visual modeling
Web/Mobile app development
Workflow configuration
Workflow management

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OnBase integrations (8)

Integrations rated by users

We looked at 79 user reviews to identify which products are mentioned as OnBase integrations and how users feel about them.

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Critical business based applications requiring 100% uptime.

Easy integration to pull data sets I need.

BS

Ben S.

Infrastructure Architect

1/2

Integration rating: 3.0 (1)

Transitioning from OnBase to VerityStream

TF

Tamara F.

Credentialing Coordinator

OnBase support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Live Online
Videos
Webinars

OnBase FAQs

Q. Who are the typical users of OnBase?

OnBase has the following typical customers:
Large Enterprises, Mid-size Business, Small Business

These products have better value for money


Q. Does OnBase support mobile devices?

OnBase supports the following devices:
Android, iPhone, iPad


Q. What level of support does OnBase offer?

OnBase offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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