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PayPal Invoicing
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free online invoice creation and sending
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PayPal Invoicing - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
PayPal Invoicing overview



Based on 591 verified user reviews
What is PayPal Invoicing?
PayPal Invoicing is a billing and invoicing solution offering key features such as payment processing, online invoicing, online payments, invoice creation, invoice history, and mobile payments, among others.
Who uses PayPal Invoicing?
Reviews for PayPal Invoicing come from a wide variety of industries, including retail (8% of reviewers), arts and crafts (7%), and marketing and advertising (7%). The most frequent use case for PayPal Invoicing cited by reviewers is billing and invoicing (100% of reviewers).
What do users say about PayPal Invoicing pricing?
Some users report that PayPal Invoicing offers reasonable fees and appreciate the inclusion with business accounts at no extra cost. However, many users indicate transaction fees are high, and reviewers say rising costs impact profitability.
Starting price
Alternatives
with better value for money
Pros & Cons
Invoice Payment
Payment Notifications
Tax and Record Keeping
Credit Card Payments
Transaction Management
Pricing
PayPal Invoicing’s user interface
PayPal Invoicing pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about PayPal Invoicing?
PayPal Invoicing is a billing and invoicing solution offering key features such as payment processing, online invoicing, online payments, invoice creation, invoice history, and mobile payments, among others.
Select to learn more
Who uses PayPal Invoicing?
Based on 591 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PayPal Invoicing's key features
GetApp's analysis of 100 verified user reviews collected between July 2021 and October 2024 identifies PayPal Invoicing's most critical features and summarizes user sentiment about those features.
Reviewers indicate that PayPal Invoicing's payment processing is fast, secure, and convenient. They appreciate the multiple payment options, including credit/debit cards and PayPal. Users report that funds are received almost instantly and transferred to bank accounts quickly. They value the encryption technology for security. However, some users mention occasional issues with certain debit/credit cards and high fees. Overall, they find it easy to manage finances and track payments with PayPal Invoicing. Of the 63 PayPal Invoicing users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.
Jessica B.
Operations Manager
khalid c.
Freelance
Users report that PayPal Invoicing's online invoicing is simple and efficient. They appreciate the ability to create and send professional-looking invoices quickly. Reviewers highlight the ease of integrating invoices with eBay and other platforms. They value the security and encryption provided by PayPal. Users find it helpful to track and manage invoices, send automatic reminders, and offer various payment options. They also appreciate the paperless and cost-saving aspects of online invoicing. Of the 62 PayPal Invoicing users who gave detailed accounts of their use of Online Invoicing, 98% rated this feature as important or highly important.

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Richard L.
Finance Supervisor

Joseph M.
Senior Civil Engineer
Reviewers indicate that PayPal Invoicing's online payments feature is convenient and secure. They appreciate the ability to accept payments from anywhere, at any time, using various payment methods. Users report that online payments help improve cash flow and reduce payment errors. They value the encryption and fraud detection technology for security. Some users mention the high fees, but overall, they find the online payments feature helpful for managing their business finances. Of the 52 PayPal Invoicing users who gave detailed accounts of their use of Online Payments, 98% rated this feature as important or highly important.
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Muhammad Z.
Coordinator
Pedilson C.
Técnico de IT
Users appreciate PayPal Invoicing's invoice history feature for its convenience and efficiency. They report that it helps them track unpaid invoices, view payment statuses, and manage finances. Reviewers highlight the ability to search for invoices by customer name, date, or amount. They find it useful for tax purposes and record-keeping. Users value the cloud-based access to invoice history from any device, making it easy to stay organized and manage their business. Of the 59 PayPal Invoicing users who gave detailed accounts of their use of Invoice History, 95% rated this feature as important or highly important.
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Keitumetse K.
Freelancer
Rosie H.
Owner/Operator
Reviewers find PayPal Invoicing's invoice creation process easy and user-friendly. They appreciate the customizable templates, itemization options, and automatic tax calculations. Users report that creating invoices is quick and efficient, with the ability to add logos and detailed descriptions. They value the option to set payment terms and send automatic reminders. Overall, users find the invoice creation feature helpful for managing their business and ensuring timely payments. Of the 63 PayPal Invoicing users who gave detailed accounts of their use of Invoice Creation, 94% rated this feature as important or highly important.


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Siouxzi F.
Owner Operator Artist

Prabhakar U.
CMO
Users report that PayPal Invoicing's mobile payments feature is convenient and secure. They appreciate the ability to manage invoices and payments on-the-go using their smartphones or tablets. Reviewers highlight the speed and flexibility of mobile payments, which help improve cash flow. They value the compatibility with various mobile devices and the security provided by PayPal. Overall, users find the mobile payments feature beneficial for managing their business efficiently. Of the 41 PayPal Invoicing users who gave detailed accounts of their use of Mobile Payments, 90% rated this feature as important or highly important.
See related user reviews
Brett J.
Band Manager
Ronita S.
Owner
All PayPal Invoicing features
Features rating:
PayPal Invoicing awards
PayPal Invoicing alternatives
PayPal Invoicing pricing
Starting from
Free
User opinions about PayPal Invoicing price and value
Value for money rating:
Of 55 reviews that provide robust commentary on PayPal Invoicing's price and value, 39% mention it in a positive light.
Some users report that PayPal Invoicing offers reasonable and transparent fees, especially appreciating that the invoicing tool is included with a PayPal business account at no extra monthly or annual cost. Some reviewers feel the transaction fees are competitive compared to other providers, and they value the convenience and integration of features like shipping options. Users think the absence of hidden charges and the clarity of fee structures contribute positively to their experience. Some reviewers find the service cost-effective for smaller transactions and occasional use.
However, many users indicate that PayPal Invoicing’s transaction fees are higher than those of some competitors, particularly for international payments and instant transfers. Reviewers say the fees can accumulate quickly and become a significant expense for businesses with high transaction volumes or recurring payments. Some users report frustration with additional charges for certain services and feel that the fee structure is complex or not always clear upfront. They mention that rising fees and deductions can impact their overall profitability, and some users express concern about fee increases and the lack of advanced features relative to the cost.
, and
To see what individual users think of PayPal Invoicing's cost and value, check out the review excerpts below.
PayPal Invoicing integrations (24)
Top integrations
PayPal Invoicing customer support
What do users say about PayPal Invoicing customer support?
Customer support rating:
We analyzed 45 verified user reviews to identify positive and negative aspects of PayPal Invoicing customer support.
A few users highlight that customer support is responsive and resolves issues quickly when contacted.
Widespread user sentiment indicates slow response times and long waits for issue resolution from customer support.
A significant portion of users report difficulty reaching support agents and poor communication during problem-solving.
Broad user base finds customer service unhelpful, with unresolved issues and a lack of effective assistance.
Support options
Training options
To see what individual users say about PayPal Invoicing's customer support, check out the review snippets below.
“Additionally, anytime I've had queries or problems with the software, I've discovered the customer service to be helpful and responsive. While there have occasionally been issues with processing payments or syncing with my bank account, they have often been minor and have been swiftly fixed.”

Joseph M.
Senior Civil Engineer
“Customer support: Some users have reported issues with PayPal Invoicing's customer support, including slow response times and difficulty resolving issues. While PayPal Invoicing has many useful features and benefits, businesses may encounter some limitations or issues when using the platform.”
khalid c.
Freelance
“I was not able to determine why my request to add PayPal for another business kept being rejected and I did not receive a response at all from customer support.”
Linda S.
Business Owner
PayPal Invoicing FAQs
PayPal Invoicing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is PayPal Invoicing used for?
PayPal Invoicing is a free solution for creating and sending online invoices within a PayPal Business account. The tool allows users to create custom-branded invoice templates, populate billing details, track payments, view billing histories, schedule invoices, create recurring invoices for automated billing, accept partial payments, and more. With PayPal Invoicing, users can setup custom invoice templates branded with their business logo, contact information, and any custom fields they require. Once created, invoices can be shared with customers via email or through a unique link. Users are automatically notified by PayPal when payments are received, and can send out payment reminders for unpaid balances. Billing can be automated through invoice scheduling and the creation of recurring invoices. PayPal Invoicing allows users to save taxes, items, and customer contact information to streamline invoice creation. Payments received by check can be recorded, and users are automatically notified if any invoice is undeliverable. Additionally, customers can make partial payments and even add tips to their payments. The PayPal Invoicing APIs also allow users to create custom billing apps for their business.
Q. What languages does PayPal Invoicing support?
PayPal Invoicing supports the following languages:
English
Q. Does PayPal Invoicing support mobile devices?
PayPal Invoicing supports the following devices:
Android, iPhone
Q. Does PayPal Invoicing offer an API?
Yes, PayPal Invoicing has an API available for use.
Q. What level of support does PayPal Invoicing offer?
PayPal Invoicing offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk
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