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PayPal Invoicing Logo

Free online invoice creation and sending

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PayPal Invoicing - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

PayPal Invoicing overview

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Based on 591 verified user reviews

What is PayPal Invoicing?

PayPal Invoicing is a billing and invoicing solution offering key features such as payment processing, online invoicing, online payments, invoice creation, invoice history, and mobile payments, among others.

Who uses PayPal Invoicing?

Reviews for PayPal Invoicing come from a wide variety of industries, including retail (8% of reviewers), arts and crafts (7%), and marketing and advertising (7%). The most frequent use case for PayPal Invoicing cited by reviewers is billing and invoicing (100% of reviewers).

What do users say about PayPal Invoicing pricing?

Some users report that PayPal Invoicing offers reasonable fees and appreciate the inclusion with business accounts at no extra cost. However, many users indicate transaction fees are high, and reviewers say rising costs impact profitability.

Starting price

Alternatives

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Pros & Cons

Invoice Payment

Payment Notifications

Tax and Record Keeping

Credit Card Payments

Transaction Management

Pricing

PayPal Invoicing’s user interface

Ease of use rating:

PayPal Invoicing pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(6)
3-4(127)
5(458)

What do users say about PayPal Invoicing?

PayPal Invoicing is a billing and invoicing solution offering key features such as payment processing, online invoicing, online payments, invoice creation, invoice history, and mobile payments, among others.

Select to learn more


Who uses PayPal Invoicing?

Based on 591 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Marketing and Advertising
Arts and Crafts
Design
Others

Use cases

Billing and Invoicing
Recurring Billing
Quoting

PayPal Invoicing's key features

GetApp's analysis of 100 verified user reviews collected between July 2021 and October 2024 identifies PayPal Invoicing's most critical features and summarizes user sentiment about those features.

Payment processing

Reviewers indicate that PayPal Invoicing's payment processing is fast, secure, and convenient. They appreciate the multiple payment options, including credit/debit cards and PayPal. Users report that funds are received almost instantly and transferred to bank accounts quickly. They value the encryption technology for security. However, some users mention occasional issues with certain debit/credit cards and high fees. Overall, they find it easy to manage finances and track payments with PayPal Invoicing. Of the 63 PayPal Invoicing users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.

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“Everyone wants a way to pay for products in an easy and fast way while also be secure. PayPal invoicing provides that 95% of the time. There are ocassional instances when my customers have had a difficult time actually making the payment but are usually able to get it to process if they try again later that day. Another issue I have run into only a few times is PayPal not exceoting certain types of debit/credit cards. Outside of those two issues it is an easy platform to use for processing payments. The fees can be discouraging but in some instances you can write those off when you do your taxes.”
JB

Jessica B.

Operations Manager

“PayPal Invoicing provides a convenient and effective payment processing system that can help you manage your finances more efficiently and securely.”
kc

khalid c.

Freelance


Online invoicing

Users report that PayPal Invoicing's online invoicing is simple and efficient. They appreciate the ability to create and send professional-looking invoices quickly. Reviewers highlight the ease of integrating invoices with eBay and other platforms. They value the security and encryption provided by PayPal. Users find it helpful to track and manage invoices, send automatic reminders, and offer various payment options. They also appreciate the paperless and cost-saving aspects of online invoicing. Of the 62 PayPal Invoicing users who gave detailed accounts of their use of Online Invoicing, 98% rated this feature as important or highly important.

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“I like online invoicing i can send, track and manage invoices. It has a faster payments. I could create an invoice on a smart device and send it via email or using a shared link.”
RL

Richard L.

Finance Supervisor

“I find the online invoicing feature of PayPal Invoicing to be really helpful. It makes the payment process faster and more easy for both me and my clients by enabling me to send invoices and receive payments at any time and from any location.The fact that PayPal Invoicing's online invoicing is safe is something I value. To safeguard my financial information and guarantee that transactions are safe and secure, the app uses cutting-edge encryption technology. My mind is at ease knowing that my private information is secure because of this.The simplicity of use is just another benefit of PayPal Invoicing's online invoicing that I appreciate. My clients can pay using a choice of payment options, including credit cards, debit cards, and PayPal, and I can produce and send invoices with just a few clicks. This facilitates my clients' payments, which expedites my receipt of payment.I particularly value how PayPal Invoicing's online invoicing offers thorough information and payment monitoring. I am able to maintain track of my funds and make sure that I get paid on time since I can check the status of each payment, including whether it has been made or is still pending.And last, I consider PayPal Invoicing's online invoicing to be a useful tool for handling the financial aspects of my firm. I may streamline the payment process, lessen paperwork, and conserve time and resources by preparing and sending invoices online. ”
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Joseph M.

Senior Civil Engineer


Online payments

Reviewers indicate that PayPal Invoicing's online payments feature is convenient and secure. They appreciate the ability to accept payments from anywhere, at any time, using various payment methods. Users report that online payments help improve cash flow and reduce payment errors. They value the encryption and fraud detection technology for security. Some users mention the high fees, but overall, they find the online payments feature helpful for managing their business finances. Of the 52 PayPal Invoicing users who gave detailed accounts of their use of Online Payments, 98% rated this feature as important or highly important.

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“"Online Payments" is a core feature of PayPal Invoicing, and it has a significant impact on the product. Here are some of the ways that online payments impact PayPal Invoicing:Faster payment processing: With online payments, customers can pay directly from the invoice using a variety of payment methods, including credit/debit cards, PayPal, and bank transfers, which can speed up the payment process.Improved cash flow: Faster payment processing means that you can receive funds in your account faster than with traditional payment methods, which can help improve your cash flow.Increased convenience: Online payments are more convenient for customers, as they can pay from anywhere, at any time, using their preferred payment method.Reduced payment errors: Online payments can help reduce payment errors and disputes, as payments are processed automatically and accurately, without the need for manual data entry.Enhanced security: Online payments are processed securely, using industry-leading encryption and fraud detection technology, which helps protect your business and your customers from fraud and data breaches.Overall, online payments have a significant impact on PayPal Invoicing, helping to streamline the payment process, improve cash flow, increase convenience, reduce errors, and enhance security.”
MZ

Muhammad Z.

Coordinator

“I like the way paypal allows you to receive and make payments online with mobile transaction processing.”
PC

Pedilson C.

Técnico de IT


Invoice history

Users appreciate PayPal Invoicing's invoice history feature for its convenience and efficiency. They report that it helps them track unpaid invoices, view payment statuses, and manage finances. Reviewers highlight the ability to search for invoices by customer name, date, or amount. They find it useful for tax purposes and record-keeping. Users value the cloud-based access to invoice history from any device, making it easy to stay organized and manage their business. Of the 59 PayPal Invoicing users who gave detailed accounts of their use of Invoice History, 95% rated this feature as important or highly important.

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“You are able to track all your transactions, invoices and payments, now here is the best part, you can also tell if your client has viewed your invoice.”
KK

Keitumetse K.

Freelancer

“Invoice history helps me keep track of unpaid invoices as well as knowing when a client paid and if there are any outstanding deliverables.”
RH

Rosie H.

Owner/Operator


Invoice creation

Reviewers find PayPal Invoicing's invoice creation process easy and user-friendly. They appreciate the customizable templates, itemization options, and automatic tax calculations. Users report that creating invoices is quick and efficient, with the ability to add logos and detailed descriptions. They value the option to set payment terms and send automatic reminders. Overall, users find the invoice creation feature helpful for managing their business and ensuring timely payments. Of the 63 PayPal Invoicing users who gave detailed accounts of their use of Invoice Creation, 94% rated this feature as important or highly important.

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“The invoice creation can be done relatively quick if you have a couple of templates already set up. I was able to set up and save several different key invoice templates with my logo and choice of font and layout, making sending a sale invoice with billing out a very quick process.”
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Siouxzi F.

Owner Operator Artist

“Creating an invoice is very easy. We can generate invoice in just 2 clicks from dashboard. We can also generate One Time and Recurring Invoices. We can also customize invoices according to our needs.”
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Prabhakar U.

CMO


Mobile payments

Users report that PayPal Invoicing's mobile payments feature is convenient and secure. They appreciate the ability to manage invoices and payments on-the-go using their smartphones or tablets. Reviewers highlight the speed and flexibility of mobile payments, which help improve cash flow. They value the compatibility with various mobile devices and the security provided by PayPal. Overall, users find the mobile payments feature beneficial for managing their business efficiently. Of the 41 PayPal Invoicing users who gave detailed accounts of their use of Mobile Payments, 90% rated this feature as important or highly important.

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“Where our band, The Last King often tours part time the importance of mobile payments cannot be emphasized enough. It is very rare we are able to access a computer or laptop at venues, in the van, or on the road in general so being able to manage all payments, banking, invoicing, ordering, updates, website critiques, and shipments from solely our smart phones gives us such an efficient workflow and competitive advantage over other musicians who may not be as technologically involved. ”
BJ

Brett J.

Band Manager

“Today, a large portion of business deals are done out of the office. Being able to make invoices from my phone and handle all invoices and payments is an absolute must.”
RS

Ronita S.

Owner


All PayPal Invoicing features

Features rating:

Template management
Recurring invoicing
Quotes/Estimates
Pricing and cost calculations
Alerts/Notifications
Billing & invoicing
Credit card processing
Customizable invoices
Customizable templates
Tax calculation
Billing portal
Reminders
Sales tax management
Contact database
Recurring/Subscription billing
Email management
API
Multi-Currency
Email reminders
Hourly billing

PayPal Invoicing awards

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PayPal Invoicing pricing

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about PayPal Invoicing price and value

Value for money rating:

Of 55 reviews that provide robust commentary on PayPal Invoicing's price and value, 39% mention it in a positive light.

Some users report that PayPal Invoicing offers reasonable and transparent fees, especially appreciating that the invoicing tool is included with a PayPal business account at no extra monthly or annual cost. Some reviewers feel the transaction fees are competitive compared to other providers, and they value the convenience and integration of features like shipping options. Users think the absence of hidden charges and the clarity of fee structures contribute positively to their experience. Some reviewers find the service cost-effective for smaller transactions and occasional use.

However, many users indicate that PayPal Invoicing’s transaction fees are higher than those of some competitors, particularly for international payments and instant transfers. Reviewers say the fees can accumulate quickly and become a significant expense for businesses with high transaction volumes or recurring payments. Some users report frustration with additional charges for certain services and feel that the fee structure is complex or not always clear upfront. They mention that rising fees and deductions can impact their overall profitability, and some users express concern about fee increases and the lack of advanced features relative to the cost.

, and

To see what individual users think of PayPal Invoicing's cost and value, check out the review excerpts below.

“Additionally, the costs associated with processing payments are fair and clear, and I value the security that PayPal's seller protection program offers.”
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Joseph M.

Senior Civil Engineer

“I love how easy ad simple PayPal invoicing is to use and the fees are affordable for a small business like mine.”
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Jessi N.

Director of Marketing and Business Development

“Costs can quickly rise and the fees are higher than some other providers.”
NB

Nathan B.

Owner

PayPal Invoicing customer support

What do users say about PayPal Invoicing customer support?

Customer support rating:

We analyzed 45 verified user reviews to identify positive and negative aspects of PayPal Invoicing customer support.

A few users highlight that customer support is responsive and resolves issues quickly when contacted.

Widespread user sentiment indicates slow response times and long waits for issue resolution from customer support.

A significant portion of users report difficulty reaching support agents and poor communication during problem-solving.

Broad user base finds customer service unhelpful, with unresolved issues and a lack of effective assistance.

Support options

Chat
Knowledge base
Faqs/forum
Email/help desk

Training options

Documentation
Videos

To see what individual users say about PayPal Invoicing's customer support, check out the review snippets below.

“Additionally, anytime I've had queries or problems with the software, I've discovered the customer service to be helpful and responsive. While there have occasionally been issues with processing payments or syncing with my bank account, they have often been minor and have been swiftly fixed.”

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Joseph M.

Senior Civil Engineer

“Customer support: Some users have reported issues with PayPal Invoicing's customer support, including slow response times and difficulty resolving issues. While PayPal Invoicing has many useful features and benefits, businesses may encounter some limitations or issues when using the platform.”

kc

khalid c.

Freelance

“I was not able to determine why my request to add PayPal for another business kept being rejected and I did not receive a response at all from customer support.”

LS

Linda S.

Business Owner

PayPal Invoicing FAQs

Q. Who are the typical users of PayPal Invoicing?

PayPal Invoicing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What is PayPal Invoicing used for?

PayPal Invoicing is a free solution for creating and sending online invoices within a PayPal Business account. The tool allows users to create custom-branded invoice templates, populate billing details, track payments, view billing histories, schedule invoices, create recurring invoices for automated billing, accept partial payments, and more. With PayPal Invoicing, users can setup custom invoice templates branded with their business logo, contact information, and any custom fields they require. Once created, invoices can be shared with customers via email or through a unique link. Users are automatically notified by PayPal when payments are received, and can send out payment reminders for unpaid balances. Billing can be automated through invoice scheduling and the creation of recurring invoices. PayPal Invoicing allows users to save taxes, items, and customer contact information to streamline invoice creation. Payments received by check can be recorded, and users are automatically notified if any invoice is undeliverable. Additionally, customers can make partial payments and even add tips to their payments. The PayPal Invoicing APIs also allow users to create custom billing apps for their business.


Q. What languages does PayPal Invoicing support?

PayPal Invoicing supports the following languages:
English


Q. Does PayPal Invoicing support mobile devices?

PayPal Invoicing supports the following devices:
Android, iPhone


Q. Does PayPal Invoicing offer an API?

Yes, PayPal Invoicing has an API available for use.


Q. What level of support does PayPal Invoicing offer?

PayPal Invoicing offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk

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