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PayPal Invoicing
5
460
4
106
3
23
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free online invoice creation and sending
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PayPal Invoicing - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
PayPal Invoicing overview
Based on 595 verified user reviews
What is PayPal Invoicing?
PayPal Invoicing is a billing and invoicing program offering key features such as payment processing, online invoicing, online payments, invoice creation, and invoice history, among others.
Who uses PayPal Invoicing?
Reviews for PayPal Invoicing come from a wide variety of industries, including retail (8% of reviewers), marketing and advertising (7%), and arts and crafts (7%). The most frequent use case for PayPal Invoicing cited by reviewers is billing and invoicing (100% of reviewers).
What do users say about PayPal Invoicing pricing?
Some users report that PayPal Invoicing offers reasonable, transparent fees and appreciate its inclusion with business accounts. However, many users say the fees are high, especially for international or recurring payments, and feel frustrated by frequent changes and unclear costs.
Starting price
Alternatives
with better value for money
Pros & Cons
Invoice Payment
Payment Notifications
Bugs and Issues
Credit Card Payments
Transaction Management
Customization Options
PayPal Invoicing’s user interface
PayPal Invoicing review summaries overview


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.7
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about PayPal Invoicing?
Users report PayPal Invoicing streamlines payment tracking, invoice creation, and online sales, offering customizable templates and easy integration with business accounts. They find it convenient for managing client payments, tax calculations, and record keeping, with automated reminders and notifications improving efficiency. Most appreciate its accessibility, mobile compatibility, and professional appearance for client interactions. They say the platform is easy to use once familiar, though some experience an initial learning curve and limited customization options compared to competitors. Some mention high transaction fees and inconsistent customer support, noting occasional delays with account verification and payment holds.
Select to learn more
Who uses PayPal Invoicing?
Based on 595 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PayPal Invoicing's key features
GetApp's analysis of 98 verified user reviews collected between July 2021 and September 2024 identifies PayPal Invoicing's most critical features and summarizes user sentiment about those features.
Users report that PayPal Invoicing provides a fast, secure, and convenient payment processing system. They find it helpful for managing finances efficiently and securely, with multiple payment options like credit cards, debit cards, and PayPal. Reviewers indicate that funds are received almost instantly and transferred to bank accounts quickly. They appreciate the encryption technology for safeguarding financial information. However, some mention occasional issues with certain debit/credit cards and fees being discouraging. Of the 62 PayPal Invoicing users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.
Amanda P.
Owner Operator
Orsi T.
Customer Service advisor

Ronal N.
Infrsestructure network
Rose G.
Owner
Reviewers appreciate PayPal Invoicing's online invoicing capabilities for their simplicity and efficiency. They highlight the ease of creating and sending professional-looking invoices, which can be customized with company logos and templates. Users find it beneficial for faster payments, secure processing, and automatic reminders for unpaid invoices. They also value the ability to track invoice status and manage invoices from any device, making it a valuable tool for streamlining billing processes and improving cash flow. Of the 62 PayPal Invoicing users who gave detailed accounts of their use of Online Invoicing, 98% rated this feature as important or highly important.
Users find PayPal Invoicing's online payments feature to be convenient and secure. They appreciate the ability to accept payments from clients online using various methods like credit/debit cards, PayPal, and bank transfers. Reviewers highlight the faster payment processing, improved cash flow, and reduced payment errors. They also value the enhanced security provided by PayPal's encryption and fraud detection technology. This capability is seen as essential for businesses operating primarily online and for managing payments efficiently. Of the 52 PayPal Invoicing users who gave detailed accounts of their use of Online Payments, 98% rated this feature as important or highly important.
Reviewers highlight the usefulness of PayPal Invoicing's invoice history feature for tracking and managing past invoices. They appreciate the ability to view all invoices in one place, search by customer name, invoice number, or date, and track payment status. Users find it helpful for financial management, tax purposes, and generating reports. They also value the ease of accessing invoice history from any device, which aids in staying organized and making informed financial decisions. Of the 57 PayPal Invoicing users who gave detailed accounts of their use of Invoice History, 95% rated this feature as important or highly important.
Users report that PayPal Invoicing makes invoice creation simple and efficient. They appreciate the customizable templates, easy itemization of products or services, and automatic tax calculations. Reviewers find it helpful for specifying payment terms and due dates, and for managing business earnings and expenses. They also value the ability to save customer information and create professional-looking invoices quickly, which streamlines the payment process and improves cash flow. Of the 61 PayPal Invoicing users who gave detailed accounts of their use of Invoice Creation, 93% rated this feature as important or highly important.
Reviewers appreciate the convenience and flexibility of PayPal Invoicing's mobile payments feature. They highlight the ability to create, send, and receive invoices from mobile devices, which is beneficial for managing payments on-the-go. Users find the mobile payments secure and compatible with various devices, making it easier to handle business transactions outside the office. They also value the speed of processing payments and the overall ease of use for both businesses and customers. Of the 39 PayPal Invoicing users who gave detailed accounts of their use of Mobile Payments, 90% rated this feature as important or highly important.
All PayPal Invoicing features
Features rating:
PayPal Invoicing alternatives
PayPal Invoicing pricing
Value for money rating:
Starting from
Free
User opinions about PayPal Invoicing price and value
Value for money rating:
To see what individual users think of PayPal Invoicing's price and value, check out the review snippets below.

cynthia r.
Clinician

Dwight M.
Cloud Solution Architect Manager
PayPal Invoicing integrations (6)
Integrations rated by users
We looked at 595 user reviews to identify which products are mentioned as PayPal Invoicing integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 4.7 (3)
“It's a payment option on the form”
Asata E.
Associate Director
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“We use Square as our POS and download sales reports to match with Consignloop reports for easy consolidation.”
“Easy for clients to either pay during their visit or online.”
Clare R.
Owner
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
PayPal Invoicing customer support
What do users say about PayPal Invoicing customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of PayPal Invoicing customer support.
Certain users highlight helpful and responsive customer support that resolves issues quickly and efficiently.
The majority of users report slow response times and delays in resolving issues with customer support.
Widely noted by reviewers, customer service is difficult to contact and often unhelpful or unresponsive.
A significant portion of users mention poor communication and a lack of effective assistance from support agents.
Support options
Training options
To see what individual users say about PayPal Invoicing's customer support, check out the review snippets below.
“Customer support has been GREAT whenever I had an issue or question.”
Stephanie V.
Clinical Referral and Outcomes Manager
“PayPal support takes time to respond to messages sent through the contact us page.”
James M.
Content Writer and Editor
“I was not able to determine why my request to add PayPal for another business kept being rejected and I did not receive a response at all from customer support.”
Linda S.
Business Owner
“Extremely hard to get through to any customer service agents”
Melinda S.
Owner
PayPal Invoicing FAQs
PayPal Invoicing has the following typical customers:
Mid-size Business, Small Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is PayPal Invoicing used for?
PayPal Invoicing is a free solution for creating and sending online invoices within a PayPal Business account. The tool allows users to create custom-branded invoice templates, populate billing details, track payments, view billing histories, schedule invoices, create recurring invoices for automated billing, accept partial payments, and more. With PayPal Invoicing, users can setup custom invoice templates branded with their business logo, contact information, and any custom fields they require. Once created, invoices can be shared with customers via email or through a unique link. Users are automatically notified by PayPal when payments are received, and can send out payment reminders for unpaid balances. Billing can be automated through invoice scheduling and the creation of recurring invoices. PayPal Invoicing allows users to save taxes, items, and customer contact information to streamline invoice creation. Payments received by check can be recorded, and users are automatically notified if any invoice is undeliverable. Additionally, customers can make partial payments and even add tips to their payments. The PayPal Invoicing APIs also allow users to create custom billing apps for their business.
Q. Does PayPal Invoicing support mobile devices?
PayPal Invoicing supports the following devices:
Android, iPhone
Q. What level of support does PayPal Invoicing offer?
PayPal Invoicing offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk















