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SAP Crystal Reports
5
81
4
69
3
21
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reports creation tool for small to midsize businesses
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SAP Crystal Reports - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SAP Crystal Reports overview
What is SAP Crystal Reports?
SAP Crystal Reports is a reporting platform that helps small to midsize businesses create, design, and deliver formatted business reports and dashboards. Data analysts can utilize the drag-and-drop interface and built-in report designer to sort data, apply formulas, rank information, and set parameters, among other operations on a centralized platform.
SAP Crystal Reports enables staff members to visualize information and gain deeper insights into data using bar graphs, funnels, histograms, and line, bubble, radar, or area charts. Administrators can configure role-based access rights and utilize single sign-on (SSO) capabilities to ensure user and data security. It allows team members to embed images and bar codes within reports to optimize data analysis and visualization processes. The application also lets employees format content and generate pixel-perfect letters, invoices, sales reports, statements, loyalty cards, and promotional campaign analysis.
SAP Crystal Reports allows organizations to use standard access protocols to connect the platform with several external data sources and databases, such as SAP HANA, MS Access, IBM D2B, MySQL, JDBC, and MS Excel. The user interface can also be configured in multiple languages, such as English, Japanese, German, Spanish, Portuguese, Korean, and Danish.
Starting price
Alternatives
with better value for money
Pros & Cons
Report Generation
Industry Analytics
Graph and Chart Creation
Editing and Updates
Security and Access Control
SAP Crystal Reports’s user interface
SAP Crystal Reports pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
3.7
Customer support
3.9
Reviews sentiment
What do users say about SAP Crystal Reports?
I found Crystal Reports powerful but somewhat outdated and not very intuitive, especially for complex reports or large datasets.
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Who uses SAP Crystal Reports?
Based on 174 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SAP Crystal Reports's key features
Most critical features, based on insights from SAP Crystal Reports users:
All SAP Crystal Reports features
Features rating:
SAP Crystal Reports alternatives
SAP Crystal Reports
Starting from
479
Google Analytics 360
Starting from
Free
Microsoft Power BI
Starting from
10
/user
Per month
Tableau
Starting from
15
/user
Per month
SAP Crystal Reports pricing
Pricing plans
Pricing details:
User opinions about SAP Crystal Reports price and value
Value for money rating:
To see what individual users think of SAP Crystal Reports's price and value, check out the review snippets below.
Richelle H.
Proposals Project Manager
Gordon J.
Senior SAP Consultant
SAP Crystal Reports integrations (4)
Integrations rated by users
We looked at 174 user reviews to identify which products are mentioned as SAP Crystal Reports integrations and how users feel about them.
Integration rating: 4.5 (10)
“Critical business based applications requiring 100% uptime.”
“Easy integration to pull data sets I need.”
Ben S.
Infrastructure Architect
Integration rating: 5.0 (3)
“It is our ERP and must be integrated for up and down communication.”
Yev Z.
WMS Administrator
Integration rating: 5.0 (2)
“It helps in storing and managing lease-related data in a structured way, and makes it easier to pull information for reporting and analysis. The integration ensures data consistency and reduces manual data handling.”
Nishith J.
Data Analyst
Integration rating: 4.0 (1)
“Needs improvements please”
“To ensure accurate data and paychecks.”
Levi H.
Project Coordinator
Other top integrations
SAP Crystal Reports support options
Typical customers
Platforms supported
Support options
Training options
SAP Crystal Reports FAQs
Q. What level of support does SAP Crystal Reports offer?
SAP Crystal Reports offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk