YayPay Features

YayPay

We make collecting money fast, easy, and highly predictable.

4.48/5 (23 reviews)

YayPay Feature Summary

  • Denial tracking
  • Real-time analytics
  • Cash forecasts
  • Dynamic aging report
  • Customer relationship management (CRM)
  • Communication histories
  • Communication tracking
  • Accounts receivable activity tracking
  • QuickBooks integration
  • Invoice progress tracking
  • Automated email & text reminders
  • Reminder workflows
  • Reminders before & after due date
  • Secure payments link
  • ERP integration
  • Data sync
  • Call logging
  • Multiple currency options

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Financial Analysis (104 other apps)
Invoice Management (194 other apps)
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Multi-Currency (130 other apps)
Real Time Data (128 other apps)
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Competitor Feature Comparison

YayPay Feature Reviews

20 reviewers had the following to say about YayPay's features:

Danny Pardo

Great tool for AR / collections management

2019-04-30

YayPay is an obvious value add coming from a manual collections tracking and management process in Excel.

Pros

Automated workflows make collecting easy.

Cons

Customization to integrate with non-collections workflows were tricky at first but achievable via reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Human Resources company, 51-200 employees)

Rate YayPay

2019-04-30

We've had a wonderful experience so far. The Rep has guided us from the start and always there to answer our questions.

Pros

Auto workflow notices.

Cons

I would like to be able to run more aging reports for print out use with notes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 51-200 employees)

YayPay

2019-05-01

Pros

I like the dashboard because it shows all of the pertinent aging information (DSO, total payments collected for the month, total outstanding invoices, etc) with ease of access to the details of that data.

Cons

I would like to search an invoice in the search bar and have the account pop up without having to drill into the window.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Sherri Ewing

Yay Pay

2019-09-05

If a client promises to make a payment, that information automatically attaches to the invoice which makes forecasting easier.

Pros

I'm able so see my aging, run reports , send invoices and contact clients on one screen.

Cons

I have no complaints about Yay Pay. It does everything I need. The ease of use makes it breeze to train new employees on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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AJ Sato

Good Software, Still Under Development

2019-04-30

Great product and UI with some existing back-end issues.

Pros

Being able to customize what customers are seeing and also ensure they are receiving invoices is a huge win for us.

Cons

Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Michael Winchell

Saves us time and money

2019-04-30

Yaypay has enabled our business to stay on top of our accounts receivable at a fraction of the time it took our team before bringing on this software solution to our platform.

Pros

Simplicity of use and overall design. Seamless integration to our accounting system (QBO).

Cons

There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christina O'Sullivan

AR Yaypay Review

2019-04-30

Our experience with Yaypay has been fantastic. Our account rep is knowledgeable and always available for questions.

Pros

My collectors like the tool and it is easy to use for all.

Cons

What I least like about the software is the reporting functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tara Gougis

Getting the Job done

2019-04-30

Yaypay allows me to analyze data a glance so it saves time and allows for more efficient efforts. The dashboard captures all data so that i can go directly to problem accounts and resolve any issues.

Pros

I enjoy how user friendly the software is and how easy it is to analyze data

Cons

The system has no cons in my opinion

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kira Jewett

YayPay Review

2019-05-10

It is nice to be able to send our customers a link to their open invoices. It has saved a lot of time rather than sending them one by one.

Pros

I mostly use it to review customers overdue invoices and the features are simple.

Cons

At this time, I don't have anything that I like least.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Nate Kalupa

GREAT app! Love it! Customers are happy!

2019-05-10

Pros

The customers are happy with the auto invoices.

Cons

Nothing! What a great software app. We use it everyday.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Kyle Kienzle

Best debt collection software for the money

2019-04-30

We feel like a real partner with Yaypay.

Pros

Yaypay is very intuitive and friendly to use that allows anyone to easily view and understand the data. It is capturing more features all the time and well versed with tight integration to our other systems.

Cons

There are a few more features we would like however, they are quickly capturing more features and continuing getting more feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Argyelan

YayPay Review

2019-05-01

Pros

It is very easy to understand, easy to search for things by any piece of information i have, very convenient to have customer portal links.

Cons

Easier to modify account details or email addresses on customer accounts, but perhaps I am missing something and there is a way to do that easier.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Alex Cifelli

Easy to navigate

2019-04-30

Pros

Easy to find what I am looking for quickly.

Cons

Wish there was more reports to pull and send in a nice format to customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah-Jayne Martin

Yaypay: A quality Solution Meeting and Exceeding Business Needs!

2019-04-30

Yaypay has enabled us to automate frequent and consistent communication with our customers which has reduced the time spent by our AR team doing repetitive tasks, allowing them time to focus on value added activities. We have only been live for just over a month but we have see some acceleration of cash receipts, and are hoping for a reduction in DSO.

Pros

The self service customization makes updating or changing communications and workflows easy and immediate.

Cons

Some of the functionality isn't there yet or doesn't work with our instance of our ERP. It's scaled for Global use but is still very US centric, common business practises in EMEA as an example (date format) cannot be localized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathan Kalupa

GREAT app! Amazing Rating system for Customers

2019-04-30

Pros

It can handle many accounts, have billing history, and make auto emails.

Cons

Nothing really! The app is great and it would be cool to see a iPhone app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charles Stimson

An up and coming Accounting Tool

2019-05-01

Pros

Helps create process in the accounting department, which as a startup is very important.

Cons

As it is a new product, some features are still being created.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ethan Williams

YayPay Review

2019-05-28

Pros

I like the ability to customize workflows and view/track communications.

Cons

Not being able to pull information on what has been sent out and what has not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian DiDonato

They gave away $3K at the Intacct Conference!

2017-10-30

I only used the demo trial version so I didn't get much out of this.

Pros

YayPay is an accounts receivable portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohammad Nawaz

YayPay and Us

2019-04-30

Overall YayPay has been a great partner and we understand the limitations at the moment due to it being a relative new software and understanding their pipeline for add-ons. We hope to see great things from YayPay.

Pros

I do like the support and direct line I have with our Account Manager, since this gives a more on-hand care touch, which I hope doesn't change as they scale.

Cons

There are challenges with the partners YayPay has partnered with such as credit card merchants, it seems the partners are not very flexible with terms and have a very "our way or nothing at all" attitude and are care more about their bottomline than having a good partnership and thus has prevented us from using YayPay to its fullest capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Michael Porter

YayPay all the Way

2019-04-30

Pros

This software was really easy to use and understand.

Cons

Nothing at the moment. I will try and find something but I doubt it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more