Zoho Subscriptions Reviews

It's automated and super customizable. Any questions are always answered promptly by the customer service team

There are so many customization options that it can get complicated to do very simple tasks unless you know where to look

It's very simple to use. I've used other subscription softwares and Zoho beats them hands down.

I would like to see Zoho create more options for reporting.

The program provides a lot of value for what you pay. Setup with straight forward it's easy to use on a day to day basis.

There are times where making changes/updates is more difficult then it should be which can be frustrating.

Was much better than Chargify or Recurly, as there was no % taken from the subcription.

The fact you couldn't embed/create your own hosted pages using Zoho Subs without a long form

The software is easy to setup and has a great deal of customization options to suite any business.

I have had no bad experiences, so I can offer no cons to the Zoho products we use.

I like the ease of use and integration with Books and Paypal

I don't like that you can not export the client information including their cc numbers if you want to.

Easy recharge, integrations, automation, and communication

glitches in the system that do not apply payments correctly or do not allow the customers to pay via forte

I have found it easy to setup and use and the interface is well laid out and intuitive.

Have problems with some of the payment gateway solutions and not integrating well. But that may well be due to the limitations of Paypal

I appreciate multiple integration capabilities.

Having to purchase different packages of features that should already be included

Zoho Subscription is very user friendly, easy to use and very intuitive

There is nothing I can think of that I did not like

It is user friendly and could take care of the invoicing needs in my organization.

There are some areas that still need manual intervention - example; I cannot prefix the email recepients in cc when sending the manual reminders.

I am satisfied for my journey with ZOHO.

Support and its timezones. No prompt responses when urgencies.

Easy to use and add new subscription, mobile apps is cool

Less flexible in terms of modifying subscription

The customer service is awesome! Someone is always available to speak over the phone right away !

I wish you could have 1 email address associated with various different customers vs creating 1 customer and having multiple subscriptions under one.

Keeping a track of your clients payment details, processing a refund or creating a Coupon code using this software is fun and that easy. This has made my life simple.

I have been using this software for more a year now and did not find any issues with this.

It's simple and easy to use. It's very user friendly and designed for easy understanding

Certain mandatory features are not available

it has many options by default which i required, easy to use..

After creation of a subscription, we cant edit all the feilds, that make to delete the old subscription and creation of new one.. we cant have two products in a single subscription.

I recommend this wonderful tool, which saves me a tremendous amount of time and has become an indispensable assistant. He will automatically track who subscribed to the newsletter, and who, on the contrary, unsubscribed.

Strongly lacks the normal support of the Russian language. If the developers came to our market, it was worth taking care of it.

1. Robust and fully-featured API 2. Support team is responsive, and goes the extra mile to help you 3. Pricing model is great for the startup and beyond

1. Does not currently support a custom billing page. However, the support team worked with me to create a hosted payment page that looked like it fit into my signup process. 2. The ZOHO team is constantly updating the platform, but there is not any communication to current customers on what was added, changed, or removed.

Good support Good software integrated with other payment system like Gocardless, Stripe, etc. Full solution with their Zoho CRM

More detailed dashboard with more stats.

Saving time is very important to our company because saving time saves us money. Automation saves us time that is why we LOVE Zoho Subscriptions. It helps us to eliminate manual billing. Subscriptions takes care of EVERYTHING - coupons, addons, thank you for your payment, card failure and card expiring notices, and prorate invoices. We can even group invoices from multiple subscriptions together and it integrates with my accounting software. The cost is so much less than other subscription billing services.

It would be nice to have more than one hosted page layout option. Also the setup for the hosted page can be somewhat default, especially adding addons.

Our customer base is organized in one place in a very coherent manner.

In my opinion, the reporting given could be better.

Like all the options available and easy to use

Can't think of any reason right now but will let you know

We had a short list of needs: easy to use for non-technical folks, affordable, and able to handle recurring charges. Zoho fits all three, and everyone on the team finds it easy to use.

This isn't a valid complaint, but the UI is a tiny bit dated. But the software works, and I don't particularly care that it looks like 2016 software and not 2019 software. When I say "a little bit dated" i mean a little bit. Literally, no one should care about this.

Zoho Subscriptions makes my monthly billing easy. We have more flexibility than recurring billing. We can add multiple plan options for customers to select when subscribing to our services.

There is not enough options or flexibility for hosted pages.