Zoho Subscriptions Reviews

Pros
This software makes automatic billing an unbelievably easy thing to do. I absolutely love how you can create products, and within the product create different pricing plans. You can set how each customer should be billed and how often. It provides an online billing account for your customers to see their subscriptions, paid invoices and even update their credit card details.

Cons
We love it, but our main gripe about Zoho Subscriptions is that you only get one Hosted payment page for ALL of your products and plans. This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products. This means that if you have two different branded subscriptions...you must somehow make a single check out page that fits both of them. Also, it's the same page as when a user updates their cc info... everything else is amazing with this product, but for us, it was a face-palm.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The program provides a lot of value for what you pay. Setup with straight forward it's easy to use on a day to day basis.

Cons
There are times where making changes/updates is more difficult then it should be which can be frustrating.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Keeping a track of your clients payment details, processing a refund or creating a Coupon code using this software is fun and that easy. This has made my life simple.

Cons
I have been using this software for more a year now and did not find any issues with this.

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Likelihood to recommend: 9/10

Pros
I recommend this wonderful tool, which saves me a tremendous amount of time and has become an indispensable assistant. He will automatically track who subscribed to the newsletter, and who, on the contrary, unsubscribed.

Cons
Strongly lacks the normal support of the Russian language. If the developers came to our market, it was worth taking care of it.

Rating breakdown

Likelihood to recommend: 8/10

Pros
1. Robust and fully-featured API 2. Support team is responsive, and goes the extra mile to help you 3. Pricing model is great for the startup and beyond

Cons
1. Does not currently support a custom billing page. However, the support team worked with me to create a hosted payment page that looked like it fit into my signup process. 2. The ZOHO team is constantly updating the platform, but there is not any communication to current customers on what was added, changed, or removed.

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Pros
Saving time is very important to our company because saving time saves us money. Automation saves us time that is why we LOVE Zoho Subscriptions. It helps us to eliminate manual billing. Subscriptions takes care of EVERYTHING - coupons, addons, thank you for your payment, card failure and card expiring notices, and prorate invoices. We can even group invoices from multiple subscriptions together and it integrates with my accounting software. The cost is so much less than other subscription billing services.

Cons
It would be nice to have more than one hosted page layout option. Also the setup for the hosted page can be somewhat default, especially adding addons.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It does what it needs to do without being a hassle, although it will bug from time to time. The interface is friendly and quite easy to use. We use this internally for recurring subscriptions and so far, no major issues have been brought up.

Cons
Whenever we run into an issue, we contact their support team and the responses are great. The issue is that they take time (which to a certain extent is understandable) to answer. I believe that this is due to Zoho themselves and not this exact software.

Rating breakdown

Pros
Very responsive support. Integrated with Zoho Books and CRM - a mature product with many users. The API's Able to handle both CC card and non-CC card customers

Cons
Still quite a new product in the Zoho family. More custom reporting always helpfull.

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Pros
This tool is capable of much. I use it in everyday work, studying analytics. But he copes with many tasks in an automatic mode. This is an assistant you can trust. He will do all the work and do not have to constantly adjust it.

Cons
Security, of course, first of all, but with authorization in your personal cabinet you need to do something. To tolerate it further simply it is impossible. Through time to come it is possible only with the third attempt.

Rating breakdown

Likelihood to recommend: 7/10

Pros
I have the ability to create a web widget and place it on my website so If I have a high call or ticket volume, My customers can still get their subscriptions started.

Cons
That I cannot integrate with more payment services. Stripe is the only provider that I can afford that is integrated because the rest charge a fee.

Rating breakdown

Likelihood to recommend: 9/10

Pros
There is a great product dev team behind this product that is eager to get any issue resolved in a proactive manor. If you find an issue, they are sure to help you find a solution.

Cons
It's is tied to Zoho Books. It would be nice if it integrated into other accounting platforms such as Xero or Quickbooks, especially in the US. Reports could be a little more robust.

Rating breakdown

Pros
Easily handles billing for recurring subscriptions, without having to remember to send bills each month. Allows for either auto-credit card billing, or simply sending an invoice.

Cons
Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The product is easy to use and adaptable, it works really well for me, it works great with CRM and Books from Zoho.

Cons
Helpdesk is not always easy to reach. Its relatively new this product and I think they are still improving on it and adding new functionalities. Needs more interaction between currencies.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Zoho Subscriptions is probably the most effecient and cost effective way to handle subscription based products for anyone that doesn't have that ability built into their site/systems already. I researched a lot of companies and Zoho was the cheapest overall, and while they lack in some areas, they make up for it in their cost and willingness to help.

Cons
I wish that some of the more advanced features were available as add-ons to lower plans. I also wish they had some better ways to integrate with a company's existing website/domain, as well as some type of page builder or form builder to help in that regard too.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Less pricing, Handles subscriptions easily. Can create add-ons for existing plans. The plans can be for different time frames.

Cons
Very fewer options to customize, one plan with multiple currencies isn't supported.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Simple yet powerful Allows up-sale (and downgrade) of subscriptions Ability to charge for subscription add-ons Straightforward

Cons
No way to correlate between subscription and a specific customer user. This means that you either have to do it on your side or have all users use the same subscription plan.

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Likelihood to recommend: 10/10

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Likelihood to recommend: 3/10

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Likelihood to recommend: 7/10

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