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Utility Billing Software with Self Service Portal (2026)

Last updated: March 2026

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Key features of Utility Billing Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Metered Billing: Reviewers highlight accuracy in billing, ease of use, and time savings due to electronic meter reads and data uploads. 100% of reviewers rated this feature as important or highly important.
  • Billing & Invoicing: Users value the simplicity, accuracy, and quick processing of invoices, along with the ability to handle various billing needs. 100% of reviewers rated this feature as important or highly important.
  • Transaction History: Reviewers emphasize the importance of detailed, accessible history for payments, billing, and aiding customer service and audits. 94% of reviewers rated this feature as important or highly important.
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43 software options

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The Silverblaze Customer Portal is a self-service web portal that integrates billing, online payments and service alerts into a single web portal. The solution provides customers with self-help tools to manage their utilities, reducing call valume and monitoring portal usage. Additionally, the system allows users to maintain relationships with customers through push notifications that deliver regular updates on upcoming payments, service outages and more.

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CUBIC logo

Integrated software for the municipal sector

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CUBIC is a utility billing software designed to help businesses provide a powerful billing and customer information system to manage utility operations. It lets users handle customer information, bills, cash receipts, usage, and payment history on a unified interface. Administrators can also conduct multiple search criteria for account inquiries, update and electronically input data in real-time, and generate receipts. CUBIC also provides reporting and extensive statistics capabilities.

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