Invoiced Pricing, Features, Reviews and Alternatives

The software is very easy to use and has a nice clean interface.

Occasionally there are features that are removed and then not added back. Such as the Monthly Recurring Revenue metric. I used to be able to move payment dates out a few days and then back depending on what the client needs. This is no longer possible now.

I love the organization this software offers. I am easy able to track all of my invoices, payments, refunds, credits etc all in one place. I love having the ability to make notes on my customer accounts for another person to pick up where I left off or just to remind myself! The overall aesthetic matches our brand and I will continue to use this product for a long time.

Although almost perfect, there are several things I would add to Invoiced. I do not love the inability to view my upcoming revenue for all my upcoming subscriptions. Currently, I have to download an excel sheet, total the column and forecast what next month's revenue will be. I am also not able send invoices to select clients. This is a necessity as not all my clients want a receipt/invoice. I can't turn it off or on for specific clients so I want my customer specific settings.

When we began using invoiced.com, it worked fairly well. Like any SaaS product, we encountered minor bugs and idiosyncrasies that didn't bother us very much. We used most of the product features and are well-versed in some of the advanced "capabilities." However, in the end, their solution caused more problems for us than it solved.

Their client support is non-existent, their software developers break things constantly, and basically, they can't get out of their own way. They do not seem to recognize that their incredibly invasive software sits in the exact center of the most important functions for any business - cash collections and communications with customers. On more occasions than I am able to list here, our clients have been negatively affected by their incapacity to do the most basic cash collection, communication, and data syncing activities competently and consistently.

We implemented this during the height of the Corona virus pandemic, and, being in the video conferencing industry, it was an EXTREMELY busy time to be learning a new software for how we manage all our invoices. But Invoiced was so amazingly intuitive it ended up making my job much easier. It honestly makes me like doing my job more.

There are a few things that I would like to be able to customize even more but I really only have good things to say.

There are two main features that I like the most with Invoiced. First being the ability to set up recurring billing. I have several customers who this applies to. I can easily set up a payment plan to send a bill to my customer without the need to manage it all myself. I can also easily make an adjustment if needed. The next feature that I favor is the ability to set up a payment plan for certain customers. With partial orders, I am able to setup a payment plan with partial payments, to meet the needs of my customer..... not to mention that this software offers several ways to pay, which makes it even easier. The organization of the information for each customer is very organized as well.

The only downside to this software is the cost. For a smaller company who has few customers and little business revenue, this is not a very cost effective software to use. The basic package is $100 a month, which can add up over time. For a more established company, this is a GREAT tool.