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Axxess Home Health
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based home health software with multiple integrations
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Axxess Home Health - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
Axxess Home Health overview
What is Axxess Home Health?
Axxess AgencyCore is a home health and EMR (Electronic Medical Record) software created to help improve patient outcomes and staff productivity. The solution integrates various modules including clinical, administrative, billing, scheduling, human resources, and reports. Clinicians can improve on forecasting, ensure compliance, reduce risk, and streamline operations.
AgencyCore has intuitive tools that allow for real-time collaboration and patient coverage. Clinicians can access notes and vital signs, as well as communicate in real-time with the care team for any medication updates. The solution also features scheduling tools that enable users to schedule and track visits along with real-time updates and notifications.
AgencyCore is also a complete electronic medical record (EMR) with integrated teaching and medication guides on diagnoses and medications. The software also features automatic care plan generation from assessments and electronic submission to physicians.
AgencyCore uses excel integration for all financial reports. Users with billing permissions can access the billing center to track claims and remittances, as well as bill insurance payers electronically. Built-in compliance and regulatory tools allow for quality assurance, including an OASIS analysis and scrubber feature for picking up errors and inconsistencies.
AgencyCore is cloud-based and can be accessed through any mainstream internet browser, so users can choose to work with the mobile devices that are convenient for them. Unlimited software upgrades and updates are offered as part of the subscription to AgencyCore.
Key benefits of using Axxess Home Health
Axxess AgencyCore users can streamline operations with real-time functionality that eliminates duplication and errors as well as tracks care teams effectively via the scheduling interface.
Organization and patient data is securely stored in high security data centers located strategically nationwide while users have secure cloud access from anywhere, at any time.
Axxess AgencyCore users can collaborate effectively with the built-in, HIPAA-compliant messaging system for real-time communication.
Clinicians can track patient progress with intuitive graphs that help with care plan and treatment, amongst a variety of other integrated analysis tools.
Starting price
Pros & Cons


Responsiveness
Simplicity
Multitasking
Stability
Charges
Callbacks
Axxess Home Health’s user interface
Axxess Home Health pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
4.0
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about Axxess Home Health?
Users report that Axxess Home Health is user-friendly, easy to navigate, and streamlines documentation, scheduling, and billing tasks, making agency operations more efficient. They appreciate its training resources, multi-window navigation, and mobile accessibility, which help new staff learn quickly and improve workflow. Most find the pricing reasonable compared to competitors, though some mention rising costs and extra charges for features.
Reviewers indicate frequent software glitches, slow customer support response times, and long phone hold periods, which can disrupt operations. They say billing and claims management are sometimes confusing, and note issues with signature management and communication about updates.
Select to learn more
Who uses Axxess Home Health?
Based on 313 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Axxess Home Health's key features
Most critical features, based on insights from Axxess Home Health users:
All Axxess Home Health features
Features rating:
Axxess Home Health alternatives
Axxess Home Health pricing
Starting from
899
/user
User opinions about Axxess Home Health price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Axxess Home Health's price and value, 61% mention it in a positive light.
Some users say Axxess Home Health offers competitive and affordable pricing, making it a cost-effective choice compared to other software. They find the option to pay per user beneficial and appreciate the reasonable monthly fees. Reviewers indicate that the product provides good value for the cost, especially for small agencies. However, some users report that the software can become expensive over time, with unexpected increases in monthly fees and additional costs for mobile features. They feel that these price hikes and extra expenses can be burdensome, particularly for new or smaller businesses.
, and
To see what individual users think of Axxess Home Health's cost and value, check out the review excerpts below.
Axxess Home Health integrations (9)
Axxess Home Health customer support
What do users say about Axxess Home Health customer support?
Customer support rating:
We analyzed 112 verified user reviews to identify positive and negative aspects of Axxess Home Health customer support.
Widespread user sentiment highlights quick response times, often resolving issues within minutes of contacting support.
A significant portion of users praise the knowledgeable, friendly, and professional support staff for their helpfulness.
Common user feedback appreciates the accessibility of support, including extended hours and proactive follow-up on inquiries.
A minority of users report long hold times, difficulty reaching support, and inconsistent service quality, especially after updates.
Support options
Training options
To see what individual users say about Axxess Home Health's customer support, check out the review snippets below.
“Customer service most generally answers in 30 to 60 seconds, and 99% of the time solves my issues then and there. ”
Terrye J.
Adminisrator
“I was also quite impressed with the proactive customer service approach in which they repeatedly contacted me to ensure my question was answered.”

Nuha H.
Business Owner
“They go through periods of not answering or answering but the tech on the line does not know what the question is and/or what our home care needs are to properly answer”
Marina B.
QA BSN, Project Manager
Axxess Home Health FAQs
Axxess Home Health has the following pricing plans:
Starting from: $899.00
Q. Who are the typical users of Axxess Home Health?
Axxess Home Health has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Axxess Home Health support?
Axxess Home Health supports the following languages:
English
Q. Does Axxess Home Health support mobile devices?
Axxess Home Health supports the following devices:
Android, iPhone
Q. Does Axxess Home Health offer an API?
No, Axxess Home Health does not have an API available.
Q. What other apps does Axxess Home Health integrate with?
Axxess Home Health integrates with the following applications:
Trella Health Marketscape, WorldView, Acclivity, Health Recovery Solutions, SHP for Home Health Agencies, ADP Comprehensive Services
Q. What level of support does Axxess Home Health offer?
Axxess Home Health offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum
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