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Axxess Home Health Logo

Web-based home health software with multiple integrations

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Axxess Home Health - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Axxess Home Health overview

What is Axxess Home Health?

Axxess AgencyCore is a home health and EMR (Electronic Medical Record) software created to help improve patient outcomes and staff productivity. The solution integrates various modules including clinical, administrative, billing, scheduling, human resources, and reports. Clinicians can improve on forecasting, ensure compliance, reduce risk, and streamline operations.

AgencyCore has intuitive tools that allow for real-time collaboration and patient coverage. Clinicians can access notes and vital signs, as well as communicate in real-time with the care team for any medication updates. The solution also features scheduling tools that enable users to schedule and track visits along with real-time updates and notifications.

AgencyCore is also a complete electronic medical record (EMR) with integrated teaching and medication guides on diagnoses and medications. The software also features automatic care plan generation from assessments and electronic submission to physicians.

AgencyCore uses excel integration for all financial reports. Users with billing permissions can access the billing center to track claims and remittances, as well as bill insurance payers electronically. Built-in compliance and regulatory tools allow for quality assurance, including an OASIS analysis and scrubber feature for picking up errors and inconsistencies.

AgencyCore is cloud-based and can be accessed through any mainstream internet browser, so users can choose to work with the mobile devices that are convenient for them. Unlimited software upgrades and updates are offered as part of the subscription to AgencyCore.

Key benefits of using Axxess Home Health

Home health organizations can ensure Joint Commission, CHAP, and ACHC compliance with built-in best-practice standards and quality assurance tools for all regulatory requirements and audits.

Axxess AgencyCore users can streamline operations with real-time functionality that eliminates duplication and errors as well as tracks care teams effectively via the scheduling interface.

Organization and patient data is securely stored in high security data centers located strategically nationwide while users have secure cloud access from anywhere, at any time.

Axxess AgencyCore users can collaborate effectively with the built-in, HIPAA-compliant messaging system for real-time communication.

Clinicians can track patient progress with intuitive graphs that help with care plan and treatment, amongst a variety of other integrated analysis tools.

Starting price

899per user
view pricing plans

Pros & Cons

Scheduling

Client Management

Accessible training resources

Bugs and Issues

Customer Support

Phone Support

Axxess Home Health’s user interface

Ease of use rating:

Axxess Home Health pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(46)
3-4(84)
5(183)

What do users say about Axxess Home Health?

They refused to refund us the entirety of those months and only gave us one month.

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Who uses Axxess Home Health?

Based on 313 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Public Safety
Medical Practice
Others

Use cases

Home Health Care
Electronic Medical Records

Axxess Home Health's key features

Most critical features, based on insights from Axxess Home Health users:

Scheduling
Care plan management
Compliance management
Billing & invoicing
Mobile access
Electronic signature

All Axxess Home Health features

Features rating:

Patient records management
Claims management
Real-Time notifications
Time tracking by client
Calendar management
Charting
Customizable reports
HIPAA compliant
Payroll management
Real-Time data
Task scheduling

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Axxess Home Health pricing

Starting from

899

/user

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Axxess Home Health price and value

Value for money rating:

Of 26 reviews that provide robust commentary on Axxess Home Health's price and value, 61% mention it in a positive light.

Some reviewers find Axxess Home Health’s pricing affordable and cost-effective, especially compared to competitors, and appreciate flexible options like per-user payment and a simple cancellation policy. Users think the software offers good value for its features and efficiency, with competitive monthly fees that suit small agencies. Some reviewers appreciate that support and onboarding are included without extra cost. However, some users report unexpected price increases, additional charges for mobile features, and high costs for new or small businesses. Reviewers indicate concerns about being priced out or finding the software more expensive than alternatives.

, and

To see what individual users think of Axxess Home Health's cost and value, check out the review excerpts below.

“We found all these things to be true with Axxess, and to our surprise, Axxess was the most cost-friendly as well! ”
JG

Jennifer G.

“The product is user-friendly, efficient, and cost-effective.”
TF

Tanisha F.

“way too expensive, the mobile feature is an additional expense I think that is ridiculous, there are so many glitches within the software it self”
pt

patricia t.

president

Axxess Home Health customer support

What do users say about Axxess Home Health customer support?

Customer support rating:

We analyzed 112 verified user reviews to identify positive and negative aspects of Axxess Home Health customer support.

Widespread user sentiment highlights quick response times, often resolving issues within minutes of contacting support.

A significant portion of users praise the knowledgeable, friendly, and professional support staff for their helpfulness.

Common user feedback appreciates the accessibility of support, including extended hours and proactive follow-up on inquiries.

A minority of users report long hold times, difficulty reaching support, and inconsistent service quality, especially after updates.

Support options

Email/help desk
Phone support
Knowledge base
Chat
24/7 (live rep)
Faqs/forum

Training options

Live online
Webinars
Documentation
In person

To see what individual users say about Axxess Home Health's customer support, check out the review snippets below.

“Customer service most generally answers in 30 to 60 seconds, and 99% of the time solves my issues then and there. ”

TJ

Terrye J.

Adminisrator

“I was also quite impressed with the proactive customer service approach in which they repeatedly contacted me to ensure my question was answered.”

Verified reviewer profile picture

Nuha H.

Business Owner

“They go through periods of not answering or answering but the tech on the line does not know what the question is and/or what our home care needs are to properly answer”

MB

Marina B.

QA BSN, Project Manager

Axxess Home Health FAQs

Q. Who are the typical users of Axxess Home Health?

Axxess Home Health has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Axxess Home Health support?

Axxess Home Health supports the following languages:
English


Q. Does Axxess Home Health support mobile devices?

Axxess Home Health supports the following devices:
Android, iPhone


Q. Does Axxess Home Health offer an API?

No, Axxess Home Health does not have an API available.


Q. What level of support does Axxess Home Health offer?

Axxess Home Health offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

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