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AxisCare
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1-Rated Home Care Software With Unmatched Flexibility
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AxisCare - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
AxisCare overview
Based on 710 verified user reviews
What is AxisCare?
AxisCare is a home care program offering key features such as scheduling and mobile access, among others.
Who uses AxisCare?
By industry, AxisCare reviewers are most commonly professionals in hospital & health care (69%). The most frequent use case for AxisCare cited by reviewers is home care (74% of reviewers).
What do users say about AxisCare pricing?
Most reviewers indicate AxisCare offers strong value for money, citing affordable pricing, cost-effectiveness, and a flexible structure. Some users report that per-client costs may add up, and pricing can be high for smaller organizations.
Starting price
per month
Pros & Cons
Client Management
Reporting
Customer Support
Billing and Payroll
User Interface
Bugs and Issues
AxisCare’s user interface
AxisCare pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about AxisCare?
AxisCare is a home care program offering key features such as scheduling and mobile access, among others.
Select to learn more
Who uses AxisCare?
Based on 710 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
AxisCare's key features
Most critical features, based on insights from AxisCare users:
All AxisCare features
Features rating:
AxisCare awards
AxisCare alternatives
AxisCare pricing
Starting from
200
Per month
User opinions about AxisCare price and value
Value for money rating:
Of 38 reviews that provide robust commentary on AxisCare's price and value, 87% mention it in a positive light.
Most reviewers indicate AxisCare offers strong value for money, highlighting its affordable pricing, cost-effectiveness for small businesses, and a flexible pricing structure. They appreciate that AxisCare provides more features at a lower or comparable cost than competitors, and some say the software pays for itself. Some users report that the product is well worth the price, especially given its functionality and ease of use. However, a few reviewers feel the pricing can be high for smaller organizations or when not all features are needed, and some mention that per-client costs may add up.
, and
To see what individual users think of AxisCare's cost and value, check out the review excerpts below.
AxisCare integrations (18)
Integrations rated by users
We looked at 710 user reviews to identify which products are mentioned as AxisCare integrations and how users feel about them.
Integration rating: 4.0 (2)
“We already were set up with CareAcademy so being able to iniate training within AxisCare cut down on having to log in/out of different portals”
Shonna S.
HCBS Director
Integration rating: 1.0 (1)
“Using for our eligibility but noone was able to assist me with adding the eligibility code as part of the returned response. Eligible participants have to have a code that meets our programs requirements. We had check manually.”
Shonna S.
HCBS Director
Integration rating: 4.5 (4)
Integration rating: 4.3 (3)
Integration rating: 5.0 (3)
Integration rating: 4.0 (1)
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
AxisCare customer support
What do users say about AxisCare customer support?
Customer support rating:
We analyzed 170 verified user reviews to identify positive and negative aspects of AxisCare customer support.
Widespread user sentiment highlights that AxisCare's customer support is consistently available and eager to help resolve issues.
A large number of users praise the support team's quick response times and ability to resolve problems efficiently.
Multiple users appreciate the knowledgeable and patient staff, especially when providing training or guidance on new features.
A significant portion of users value the friendly, approachable manner of support representatives and their willingness to listen to suggestions.
Support options
Training options
To see what individual users say about AxisCare's customer support, check out the review snippets below.
“The system works seamlessly and smoothly with our accounting software and the customer service is always available and helpful with educating and solving problems when we have them.”
Philip M.
Office Manager
“The features are execellent and Customer Support is awesome. Whenever an issue may come up, we have contacted Customer support and they are immediately there to help. If support isn't sure how to handle the issue they will research it and get back with us.”
Kimberly P.
Owner
“There are many features within AxisCare that we don't always use and sometimes need help either understanding or remembering how to do it again and their support staff is excellent and patient with our needs.”
Scott M.
President
AxisCare FAQs
AxisCare has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What is AxisCare used for?
AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agencies in all 50 states and 4 different countries that provides unlimited training and support. AxisCare offers employee scheduling, a GPS Mobile App, automatic invoicing, medication reminders, hospitalization tracking and metrics, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, Medicaid Billing, payment processing with next-day funding, and visit insights. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, select the best advertisement methodology, and convert leads into active clients. Tracking connections and relationships allows agencies to manage marketing efforts and offer a better return on investment. AxisCare's comprehensive Veterans Affairs and Medicaid billing services handle the entire billing process, from initial setup to submissions and appeals, with payments coming directly to your agency. Our specialized VA billing team configures your system, advocates on your behalf against recoupments, and manages bi-monthly claim submissions, while our Medicaid experts ensure clean EVV processing, minimize denials through meticulous claim scrubbing, and help agencies explore additional waivers and MCOs for new revenue opportunities. The software can be used to schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins. And users can track where visit activities take place and restrict clock-in location using geofence and GPS capabilities, ensuring that caregivers clock in and out honestly and conveniently. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, and expenses, even if they are offline. AxisCare's Scheduled Reports simplify home care agency reporting procedures by allowing users to automate the generation and delivery of reports with precise specifications. This not only ensures that home care agency owners receive consistent and accurate reporting data but also guarantees that essential information is available exactly when needed, supporting vital business decisions for home care owners without the risk of human error or oversight. AxisCare integrates with partners for things like payroll and billing (Quickbooks + Quickbooks Online), federal tax credits (Rockerbox), client and caregiver satisfaction (Home Care Pulse), background checks (Allied Screening), caregiver training (CareAcademy), among others. AxisCare offers free video tutorials and customer support to help their clients get up and running on their custom site as quickly as possible.
Q. What are the benefits of using AxisCare?
- Schedule with ease, using drag-and-drop functionality to create and fill shifts with the click of a button, and color-coded calendars to track things like missed clock-ins, open visits, and more.
- AxisCare allows agency owners to easily manage caregivers by tracking overtime, break times, GPS clock-ins, background checks and certifications, and symptom screening, all while maintaining effective communication with HIPAA-compliant two-way chat.
- Agencies can create specialized forms using the user-friendly custom forms builder, filling them out directly on profiles, helping them to take their forms paperless.
- The AxisCare Mobile App allows caregivers to clock in and out, document ADLs and care notes, respond to open visit requests, track upcoming/historical visit data, e-sign for visits, chat with office staff, and more.
- Gain complete visibility into all aspects of your agency by tracking revenue, payroll, hours of care provided, referrals, and much more using Custom Reports and our robust Business Intelligence tool.
- AxisCare's client portal gives clients and their families access to calendars, care notes, forms, and more.
Q. What languages does AxisCare support?
AxisCare supports the following languages:
English, Spanish
Q. Does AxisCare support mobile devices?
AxisCare supports the following devices:
Android, iPad, iPhone
Q. Does AxisCare offer an API?
Yes, AxisCare has an API available for use.
Q. What level of support does AxisCare offer?
AxisCare offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

















