AZZLY Rize Pricing, Features, Reviews & Comparison of Alternatives

AZZLY Rize

EHR & RCM software for addiction treatment centers

3.86/5 (58 reviews)

AZZLY Rize overview

What is AZZLY Rize?

AZZLY Rize is a premier behavioral healthcare and addiction treatment EHR/RCM software platform for small, medium, and large organizations. AZZLY Rize streamlines office management, EHR (electronic health records) and RCM (revenue cycle management), partnering with organizations to improve clinical and business outcomes by connecting intake, clinical, and billing teams in one application. The solution facilitates staff collaboration, patient and family engagement and financial administration to help elevate patient outcomes and improve cash flow.

AZZLY Rize tools for office management include a central calendar with patient check-in, appointment reminders, group appointment check-in and documentation. Auto billing tied to appointment types to speed claims submissions. Custom reports and analytics built in to improve the bottom line.

AZZLY Rize tools for clinical and medical staff include one screen manage and view chronologically all services provided in patient chart. Quickly review diagnosis, medications, labs, level of care, insurance, and more, while documenting current session. Master treatment plans, progress notes, outcome measurement tools, autoscored and relative risk highlighted provide an accurate view of progress in one screen view.

AZZLY Rize tools for physicians and nursing staff include e-prescribing, EPCS, PDMP, labs, medication management, protocols, SOAP notes, HPI, progress notes, evaluations, and assessments through discharge, all in one easy to view and manage encounter screen.

AZZLY Rize tools for billing and claims staff include real-time charts and financial dashboards for data and analytics, a billing and claims module to help manage payments, and an enhanced reporting engine for financial, census, and patient activity reporting with ad hoc capabilities. Other key tools for RCM staff include real-time adjudication, claims scrubbing, code updates, denial management, charge master, auto claims, and integrated clearinghouse.
www.azzly.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
AZZLY Rize screenshot: Medication management (eMORS & eMARS) for each individual patient Why AZZLYAZZLY Rize screenshot: Schedule individual visits, group sessions, evaluations and more for each staff member with color-coding via the scheduler toolAZZLY Rize screenshot: Create group session notes for each individual and mark down observations by writing notes and checking off moods and behaviorsAZZLY Rize screenshot: Capture patient signatures digitally and store them securely in the systemAZZLY Rize screenshotAZZLY Rize screenshotAZZLY Rize screenshotAZZLY Rize screenshotAZZLY Rize screenshotAZZLY Rize screenshotAZZLY Rize screenshot

AZZLY Rize reviews

Value for money
Features
Ease of use
Customer support
  3.7
  3.8
  3.8
  4.3
Melissa Baker

Thank Goodness we switched

Used daily for less than 6 months
Reviewed 2020-09-16
Review Source: Capterra

From start to finish, the team helped us walk through the system. As we continue to use, Azzly continues to work with us to help us create what we need.

Pros
It is now a 1 stop shop for everything!

Cons
The Scheduler. Would like it easier to know if clients need interpreters, what programs they are in and what payment is needed.

Response from AZZLY


Thank you for your review, Melissa! This is how we keep getting better. We're glad to hear about your successful implementation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nathan Stoddard

Versatile and well developed

Used daily for 2+ years
Reviewed 2020-01-31
Review Source: Capterra

We have been able to collaborate with our team 1000% better for better delivery of service and communication to insurance companies.

Pros
Secure online and very functional. We are a smaller company and have some specific needs that AZZLY has done a fantastic job of delivering solutions proving that we are important to them as a customer.

Cons
The only thing that I find challenging is the printing of medical records.

Response from AZZLY


Thank you, Nathan. We're so glad to have been a value to your company.
Thank you for your review. Your feedback is important to us. It's how we get better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Ongoing challenges

Used daily for 2+ years
Reviewed 2019-04-26
Review Source: Capterra

For as much as it costs, I would expect something amazing. AZZLY is not amazing. When it works, it's okay. I dread receiving an email notification that updates are coming because that frequently results in glitches that prevent clinicians from being able to document their sessions in real time or in the case of the most recent update, have to recreate work they've already done. I have seen hours of work disappear from the screen, only to have to be reentered. This has resulted in clinicians having to be paid for additional work hours because AZZLY wasan't working during their scheduled hours. I have been treated condescendingly by support staff when the software was not functioning. I am not aware of AZZLY offering to cover any of the additional costs or even to credit any of the fees when their software falls short, just an embarrassed apology from customer service.

Pros
I can access my work from any internet connection

Cons
It is not user friendly and frequently causes decreased productivity.

Response from AZZLY


We would like to reach out and review the issues that you are having so we can improve your user experience. Please contact clientservices@azzly.com so you can show us first hand what you are experiencing. We will also have one of our tech team on with us in case it is a browser or setting issue. We appreciate your sharing and we will dedicate the time to resolve if you reach out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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James Childers

A clinical EMR review

Used daily for 6-12 months
Reviewed 2020-07-15
Review Source: Capterra

Pros
I have worked with several EMR programs though out my career and most feel like are developed by programmers and the clinical staff have to adapt to conform what the software is capable of. Azzly has worked closely with our team to help develop an intuitive EMR that feels like it was developed by and for Clinicians. The process has been very supportive and they have worked diligently to implement special requests, making the software feel like our own.

Cons
I do not believe any EMR will meet 100% of an agencies desires, but I am unable to nail down any significant cons due to the technical support they provide and the lengths they have gone to help customize the system to our specific needs.

Response from AZZLY


Thank you for the glowing review, James! We're glad to hear that the system meets your needs and feels like your own.

I spoke with Traci who has worked closely with your team and I want to give kudos to you for your investment in your team's success with AZZLY. We're thankful for our continuing partnership.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Megan Talbot

Innovative software with amazing customer service!

Used daily for 1-2 years
Reviewed 2017-03-27
Review Source: Capterra

Azzly helped our company consolidate multiple systems so that all our information is in one location. It has also helped our staff stay on top of charting, insurance authorizations, and so much more. But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing! They quickly to respond to any question, problem or request we might have. Thanks Azzly!

Pros
Tracks authorizations Staff communication is built in Secure email and fax direct from azzly

Cons
No sorting option for payments recieved for each therapist/doctor There is not a box for patient name in the SEOB tab when entering insurance payments

Response from AZZLY


Thank you Megan. We wish you and your team much success. It has been a delight working with them! Our team is excited to release AZZLY's new user interface within the next 90 days with new enhancements and functionality. It will be easier and better than ever!

UPDATE: Megan! Happy to announce that the issue you brought up will be resolved when SEOB is moved to Rize.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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AZZLY Rize pricing

Pricing options
Subscription
View Pricing Plans

AZZLY Rize is offered in three different packages: basic, premium, and enterprise. It is a bundled service with a monthly subscription fee based on the size of organization, number of users, number of locations, customizations required, and more. Contact AZZLY for an analysis call to determine your organization's needs.

AZZLY Rize features

Activity Dashboard
Appointment Management
Calendar Management
Charting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Workflow Management

API (129 other apps)
Automatic Notifications (152 other apps)
Billing & Invoicing (220 other apps)
Claims Management (158 other apps)
Client Portal (140 other apps)
Compliance Management (168 other apps)
Customizable Reporting (132 other apps)
Reporting & Statistics (211 other apps)
Self Service Portal (139 other apps)
Third Party Integration (128 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for AZZLY Rize

Key features of AZZLY Rize

  • A2Z master document library
  • Active patient list
  • Ad hoc reporting
  • Appointment reminders
  • Appointment scheduling
  • Assessment & treatment plans
  • Authorization tracking
  • Auto claims submission
  • Automatic appointment reminders
  • Billing
  • Built-in electronic claims
  • Case management
  • Census management
  • Central calendar
  • Claims scrubbing
  • Claims wizard
  • Client PIN capability for client signatures
  • Client face sheet
  • Clinical / medical documentation
  • Clinical / medical template library
  • Code updates
  • Customer relations management (CRM)
  • Customizable alerts & reminders
  • Customizable medical templates
  • Denial management
  • E-charts
  • EDI
  • EMR / EHR
  • Electronic medical records (EMR)
  • Financial reports
  • Group appointment check-ins/attendance/notes
  • HIPAA compliant
  • Inpatient / residential
  • Instant messaging
  • Intake / admissions document library
  • Keyword search
  • Lab integration
  • Level of Care management
  • Lite CRM
  • Manage payments
  • Manage protocols
  • Medication management (eMORS & eMARS)
  • Medication management (observation and administration)
  • Mobile access
  • Multi-provider practice
  • Multiple signature capabilities
  • Office management
  • Patient activity report
  • Patient communications
  • Patient information
  • Patient portal
  • Point of service documentation (multiple locations)
  • Popups
  • Progress notes
  • RCM / clearinghouse
  • Real-time adjudication
  • Real-time charts & financial dashboards
  • Real-time data & analytics
  • Referral management
  • Revenue cycle management
  • Revenue cycle management (RCM)
  • Scheduling
  • Single provider practice
  • Staff communications
  • Streamlined workflows
  • Vitals
  • eFax / secure email
  • ePrescribing
  • eSignatures
View All Features

Benefits

All-in-one addiction treatment and behavioral healthcare EHR/PM/RCM software.

E-patient check-in, customized intake and admission documents, esignature built in on forms speeds check-in process.

Reduce no-shows by 50% with appointment reminder by text or phone.

Enterprise view of all unfinished work for supervisory followup.

My Work offers a streamline view of all unfinished documentation by staff.

Document Requirements feature provides the ability to place a number of hours for work to be completed in order to stay in compliance. Highlights in red, yellow or green.

My Encounters provides in one screen the ability to manage and view diagnosis, medications, allergies, labs, level of care, insurance, and more while documenting current session.

Easy digital signature applied on all forms when finalized.

Red, yellow and green staff alerts provide internal communications with level of priority.

Single sign-on access to e-prescribe, EPCS, PDMP syncs back to EHR.

Outcome measurement tools highlight risk and autoscore within patient chart.

Echart displays a comprehensive chronological view of all sessions and events in the patient chart for a complete view of patient’s journey.

Red, yellow and green alerts highlight claims that have been submitted for reimbursement that require additional followup.

Claims wizard to eliminate missteps when building a claim.

Electronic claims submission built off appointment types.

Eliminate most if not all paper processes through all-in-one technology.

Eliminate the use of four to five software solutions by having it bundled in an all-in-one solution.

Drive efficiency, reduce labor costs, and improve bottom line through the use of today’s technology.