App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

AZZLY Rize Pricing, Features, Reviews and Alternatives

AZZLY Rize product overview

What is AZZLY Rize?

AZZLY Rize is a premier behavioral healthcare and addiction treatment EHR/RCM software platform for small, medium, and large organizations. AZZLY Rize streamlines office management, EHR (electronic health records) and RCM (revenue cycle management), partnering with organizations to improve clinical and business outcomes by connecting intake, clinical, and billing teams in one application. The solution facilitates staff collaboration, patient and family engagement and financial administration to help elevate patient outcomes and improve cash flow.

Key benefits of using AZZLY Rize

  • All-in-one addiction treatment and behavioral healthcare EHR/PM/RCM software.

  • E-patient check-in, customized intake and admission documents, esignature built in on forms speeds check-in process.

  • Reduce no-shows by 50% with appointment reminder by text or phone.

  • Enterprise view of all unfinished work for supervisory followup.

  • My Work offers a streamline view of all unfinished documentation by staff.

  • Document Requirements feature provides the ability to place a number of hours for work to be completed in order to stay in compliance. Highlights in red, yellow or green.

  • My Encounters provides in one screen the ability to manage and view diagnosis, medications, allergies, labs, level of care, insurance, and more while documenting current session.

  • Easy digital signature applied on all forms when finalized.

  • Red, yellow and green staff alerts provide internal communications with level of priority.

  • Single sign-on access to e-prescribe, EPCS, PDMP syncs back to EHR.

  • Outcome measurement tools highlight risk and autoscore within patient chart.

  • Echart displays a comprehensive chronological view of all sessions and events in the patient chart for a complete view of patient’s journey.

  • Red, yellow and green alerts highlight claims that have been submitted for reimbursement that require additional followup.

  • Claims wizard to eliminate missteps when building a claim.

  • Electronic claims submission built off appointment types.

  • Eliminate most if not all paper processes through all-in-one technology.

  • Eliminate the use of four to five software solutions by having it bundled in an all-in-one solution.

  • Drive efficiency, reduce labor costs, and improve bottom line through the use of today’s technology.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Videos
    In Person
    Documentation

    AZZLY Rize pricing information

    Value for money

    3.6

    /5

    62

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    AZZLY Rize features

    Functionality

    3.7

    /5

    62

    Total features

    102

    5 categories

    Most valued features by users

    HIPAA Compliant
    Reporting & Statistics
    Activity Dashboard
    Appointment Management
    Billing & Invoicing
    Reminders
    Scheduling
    Patient Records Management

    Functionality contenders

    AZZLY Rize users reviews

    Overall Rating

    3.8

    /5

    62

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.57/10
    Rating distribution

    5

    4

    3

    2

    1

    25

    16

    12

    1

    8

    Pros
    I am impressed with the constant updates to better improve the system. The team behind the software is AMAZING.
    But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing.
    AZZLY is extremely user friendly and the customer service is the best I have ever experienced.
    Cons
    It was very intimidating at first, because coming from Tier which now seemed so juvenile it was scary.
    All of the changes since July of 2018 have been ridiculous.
    The only thing i find frustrating is I have to always be mindful to select the date range (last 30-days) when I am looking for records.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Partners

    Reviewed 7 months ago

    Azzly takes you into their space as more than partners on this journey. Their inclusivity makes you feel more like family. As such, they are extremely supportive to ensure the success or not only your business but more importantly, the success of your patients and clients.

    Pros

    The support we receive from Azzly is fantastic. We've asked and they've provided. From initial demonstration through Project Management, Azzly has supported with their expertise along the entire journey.

    Cons

    Can be challenging to understand first time out but with practice, the process flow becomes easier.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Thank Goodness we switched

    Reviewed 2 years ago

    From start to finish, the team helped us walk through the system. As we continue to use, Azzly continues to work with us to help us create what we need.

    Pros

    It is now a 1 stop shop for everything!

    Cons

    The Scheduler. Would like it easier to know if clients need interpreters, what programs they are in and what payment is needed.

    Vendor response

    Thank you for your review, Melissa! This is how we keep getting better. We're glad to hear about your successful implementation.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Ongoing challenges

    Reviewed 3 years ago

    For as much as it costs, I would expect something amazing. AZZLY is not amazing. When it works, it's okay. I dread receiving an email notification that updates are coming because that frequently results in glitches that prevent clinicians from being able to document their sessions in real time or in the case of the most recent update, have to recreate work they've already done. I have seen hours of...

    Pros

    I can access my work from any internet connection

    Cons

    It is not user friendly and frequently causes decreased productivity.

    Vendor response

    We would like to reach out and review the issues that you are having so we can improve your user experience. Please contact clientservices@azzly.com so you can show us first hand what you are experiencing. We will also have one of our tech team on with us in case it is a browser or setting issue. We appreciate your sharing and we will dedicate the time to resolve if you reach out.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    We are committed to Azzly

    Reviewed 5 years ago

    Customer support is absolutely a must for our organization. We rely on experts in the field. We don't have time to know everything about everything. We find people we trust who know how to do what we don't know how to do. Azzly is one of those experts who we have learned we can trust. They are a member of our Team. When a Therapist has a problem entering in a note or changing a diagnosis, Azzly is who they call and the problem is resolved. If the Billing Specialist is having a problem getting a claim to process, Azzly is who she calls and Azzly support team is there to help her figure it out. Is Azzly problem free - NO, however, they are committed to helping us work out any "bugs" in the system and/or tailor the program to meet our specific needs.

    Pros

    It is an "All in One" program; combines Scheduling, Financial, Clinical, & Medical charting

    Cons

    For some reason, when a client pays for services, even though we enter the Therapist's name we cannot pull a report that shows what has been paid by Therapist. We pay our therapists based on what was paid for the month and we have to manually calculate it. I really don't understand why we can't pull a report sorting by Therapists paid.

    Vendor response

    Leslie, we are so happy to have had your business these last few years. You had some concerns about the ease of use a couple years ago, and we're glad to report that our updates since have addressed many of the issues you brought up! Our latest update to AZZLY Rize has a robust and VERY customizable library of reports and our new filters make it easier than ever. New customers have been vocal about their pleasure with the ease of use.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Versatile and well developed

    Reviewed 3 years ago

    We have been able to collaborate with our team 1000% better for better delivery of service and communication to insurance companies.

    Pros

    Secure online and very functional. We are a smaller company and have some specific needs that AZZLY has done a fantastic job of delivering solutions proving that we are important to them as a customer.

    Cons

    The only thing that I find challenging is the printing of medical records.

    Vendor response

    Thank you, Nathan. We're so glad to have been a value to your company. Thank you for your review. Your feedback is important to us. It's how we get better.

    AZZLY Rize FAQs and common questions

    Q. What type of pricing plans does AZZLY Rize offer?

    AZZLY Rize has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of AZZLY Rize?

    AZZLY Rize has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does AZZLY Rize support?

    AZZLY Rize supports the following languages:
    English


    Q. Does AZZLY Rize support mobile devices?

    AZZLY Rize supports the following devices:
    Android, iPad, iPhone


    Q. Does AZZLY Rize offer an API?

    No, AZZLY Rize does not have an API available.


    Q. What other apps does AZZLY Rize integrate with?

    AZZLY Rize integrates with the following applications:
    Salesforce Essentials, Availity, Salesforce.org Nonprofit Cloud, Salesforce.org Education Cloud, Twilio


    Q. What level of support does AZZLY Rize offer?

    AZZLY Rize offers the following support options:
    24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

    Common AZZLY Rize comparisons

    Related categories