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EHR & RCM software for addiction treatment centers
AZZLY Rize Pricing, Features, Reviews and Alternatives
AZZLY Rize product overview
What is AZZLY Rize?
AZZLY Rize is a premier behavioral healthcare and addiction treatment EHR/RCM software platform for small, medium, and large organizations. AZZLY Rize streamlines office management, EHR (electronic health records) and RCM (revenue cycle management), partnering with organizations to improve clinical and business outcomes by connecting intake, clinical, and billing teams in one application. The solution facilitates staff collaboration, patient and family engagement and financial administration to help elevate patient outcomes and improve cash flow.
Key benefits of using AZZLY Rize
Typical customers
Platforms supported
Support options
Training options
AZZLY Rize pricing information
Value for money
3.6
/5
62
Starting from
No pricing info
Pricing options
Value for money contenders
AZZLY Rize features
Functionality
3.7
/5
62
Total features
102
5 categories
Most valued features by users
Functionality contenders
AZZLY Rize users reviews
Overall Rating
3.8
/5
62
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.57/10
25
16
12
1
8
Overall rating contenders
Thomas R.
Medical Practice, 1-10 employees
Used weekly for less than 6 months
Review source
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Azzly takes you into their space as more than partners on this journey. Their inclusivity makes you feel more like family. As such, they are extremely supportive to ensure the success or not only your business but more importantly, the success of your patients and clients.
The support we receive from Azzly is fantastic. We've asked and they've provided. From initial demonstration through Project Management, Azzly has supported with their expertise along the entire journey.
Can be challenging to understand first time out but with practice, the process flow becomes easier.
Melissa B.
Mental Health Care, 11-50 employees
Used daily for less than 6 months
Review source
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From start to finish, the team helped us walk through the system. As we continue to use, Azzly continues to work with us to help us create what we need.
It is now a 1 stop shop for everything!
The Scheduler. Would like it easier to know if clients need interpreters, what programs they are in and what payment is needed.
Thank you for your review, Melissa! This is how we keep getting better. We're glad to hear about your successful implementation.
Anonymous Reviewer
Verified reviewer
Mental Health Care, 11-50 employees
Used daily for 2+ years
Review source
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For as much as it costs, I would expect something amazing. AZZLY is not amazing. When it works, it's okay. I dread receiving an email notification that updates are coming because that frequently results in glitches that prevent clinicians from being able to document their sessions in real time or in the case of the most recent update, have to recreate work they've already done. I have seen hours of...
I can access my work from any internet connection
It is not user friendly and frequently causes decreased productivity.
We would like to reach out and review the issues that you are having so we can improve your user experience. Please contact clientservices@azzly.com so you can show us first hand what you are experiencing. We will also have one of our tech team on with us in case it is a browser or setting issue. We appreciate your sharing and we will dedicate the time to resolve if you reach out.
Leslie T.
Mental Health Care, 11-50 employees
Used daily for 1-2 years
Review source
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Customer support is absolutely a must for our organization. We rely on experts in the field. We don't have time to know everything about everything. We find people we trust who know how to do what we don't know how to do. Azzly is one of those experts who we have learned we can trust. They are a member of our Team. When a Therapist has a problem entering in a note or changing a diagnosis, Azzly is who they call and the problem is resolved. If the Billing Specialist is having a problem getting a claim to process, Azzly is who she calls and Azzly support team is there to help her figure it out. Is Azzly problem free - NO, however, they are committed to helping us work out any "bugs" in the system and/or tailor the program to meet our specific needs.
It is an "All in One" program; combines Scheduling, Financial, Clinical, & Medical charting
For some reason, when a client pays for services, even though we enter the Therapist's name we cannot pull a report that shows what has been paid by Therapist. We pay our therapists based on what was paid for the month and we have to manually calculate it. I really don't understand why we can't pull a report sorting by Therapists paid.
Leslie, we are so happy to have had your business these last few years. You had some concerns about the ease of use a couple years ago, and we're glad to report that our updates since have addressed many of the issues you brought up! Our latest update to AZZLY Rize has a robust and VERY customizable library of reports and our new filters make it easier than ever. New customers have been vocal about their pleasure with the ease of use.
Nathan S.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
Review source
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We have been able to collaborate with our team 1000% better for better delivery of service and communication to insurance companies.
Secure online and very functional. We are a smaller company and have some specific needs that AZZLY has done a fantastic job of delivering solutions proving that we are important to them as a customer.
The only thing that I find challenging is the printing of medical records.
Thank you, Nathan. We're so glad to have been a value to your company. Thank you for your review. Your feedback is important to us. It's how we get better.
AZZLY Rize FAQs and common questions
Q. What type of pricing plans does AZZLY Rize offer?
AZZLY Rize has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of AZZLY Rize?
AZZLY Rize has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does AZZLY Rize support?
AZZLY Rize supports the following languages:
English
Q. Does AZZLY Rize support mobile devices?
AZZLY Rize supports the following devices:
Android, iPad, iPhone
Q. Does AZZLY Rize offer an API?
No, AZZLY Rize does not have an API available.
Q. What other apps does AZZLY Rize integrate with?
AZZLY Rize integrates with the following applications:
Salesforce Essentials, Availity, Salesforce.org Nonprofit Cloud, Salesforce.org Education Cloud, Twilio
Q. What level of support does AZZLY Rize offer?
AZZLY Rize offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
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