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EMS

Desk booking and document management solution

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Table of Contents

Is this product right for your business?

Find out with a

EMS - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

EMS overview

What is EMS?

Accruent’s EMS room, event, and desk booking solution helps businesses simplify space management and utilization for higher education facilities and businesses across industries. With EMS, teams can book spaces and resources, enable hybrid work by integrating video conferencing technology into the system, manage conferences and events while creating an excellent attendee experience, and simplify classroom and exam scheduling.

Key benefits of using EMS

Eliminate scheduling friction: EMS helps teams spend more time working and less time scheduling.

Optimize space utilization: Underutilized spaces bloat budgets and reduce ROI. With EMS advanced analytics, teams can gain real estate ROI insights.

Facilitate hybrid work: EMS software helps managers build a path to a flexible, modern office that includes both physical and hybrid spaces.

Increase collaboration: EMS lets operators filter rooms based on capacity, location, and available resources, so teams always find the right space as per the requirements.

Boost mobility: View, create, and manage bookings on the go through an intuitive mobile interface. Operators can also use mobile devices to check people in, send invitations, and reserve spaces.

Starting price

9000 /
per year

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Alternatives

EMS’s user interface

Ease of use rating:

4.4

(61)

EMS reviews

Overall rating

4.4

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.08/10

Rating distribution

Pros

“There are a few significant changes I would love to see, but overall I love the program and how much it helps with event planning and space reservations.”

Kari W.

EMS Project Manager

“I love using and training ffolks in the software. It's robust and generally anyone who feels comfortable using a PC will enjoy it.”

Amanda T.

EMS Software Coordinator and Campus Trainer

“It is an amazing experience. I received excellent customer service from this team.”

Arwynne L.

Sr. Supply Tech

Cons

“Too many confusing charges for any small requests and for additional features. Dislike the limited ability to manage security parameters.”

Sonam S.

EMS System Administrator

“Usually gets lost in ticket system hell, and they nickle and dime licenses under "professional services" outside of the paid for service agreement under accruents ownership these days.”

Amanda T.

EMS Software Coordinator and Campus Trainer

“They both seem to be the ugly step child of the client software.”

Amanda T.

EMS Software Coordinator and Campus Trainer

Who uses EMS?

Based on 61 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Higher Education

Education Management

Facilities Services

Events Services

Others

Use cases

Scheduling

Event Management

Classroom Management

Facility Management

EMS

EMS's key features

Most critical features, based on insights from EMS users:

Alerts/Notifications

4.2

(12)

Reporting/Analytics

4.3

(12)

Room booking

4.5

(11)

Booking management

4.7

(12)

Class scheduling

3.9

(7)

Real-time scheduling

4.2

(9)

All EMS features

Features rating:

4.3

(61)

Multi-Location

4.5

(2)

Activity dashboard

4.0

(1)

Real-Time updates

4.9

(7)

Facility scheduling

4.7

(3)

Event scheduling

4.3

(7)

Scheduling

5.0

(4)

Single sign on

4.0

(1)

Availability indicator

4.5

(2)

Availability management

4.7

(3)

Space management

4.5

(2)

Usage tracking/analytics

1.0

(1)

Space reservation

2.0

(1)

Customizable reports

2.0

(1)

Customizable fields

4.0

(1)

Confirmations/Reminders

1.0

(1)

Customer database

4.2

(5)

Access controls/permissions

5.0

(6)

Customizable templates

3.2

(5)

Data import/export

3.7

(7)

API

5.0

(3)

Third-Party integrations

3.6

(9)

Mobile access

3.8

(17)

Internal meetings

3.5

(2)

Payment processing

3.3

(4)

Reporting & statistics

2.5

(2)

Calendar management

4.4

(9)

Drag & drop

3.5

(4)

Calendar sync

4.6

(5)

Ticketing

(0)

Mobile app

(0)

Third party booking

(0)

Occupancy management

(0)

Online booking

(0)

Online registration

(0)

QR codes

(0)

Real-Time data

(0)

Registration management

(0)

Visitor management

(0)

Reservations management

(0)

Video conferencing

5.0

(1)

Resource scheduling

(0)

Room availability schedule

(0)

Room block management

(0)

Venue management

(0)

Search/Filter

(0)

Self check-in/check-out

(0)

Utilization reporting

4.0

(1)

User management

(0)

SSL security

(0)

Approval process control

(0)

Attendee management

1.0

(1)

Attendee tracking

(0)

Audience engagement

(0)

Badge management

(0)

Billing & invoicing

(0)

Conferences/Conventions

(0)

Contact management

(0)

Customizable forms

(0)

Desk availability schedule

(0)

Desk reservation

(0)

Digital signage

(0)

Email management

(0)

Email marketing

(0)

Email reminders

(0)

Employee self service

(0)

Event calendar

(0)

Event management

(0)

Event registration

(0)

Facility management

(0)

Floor plans & maps

(0)

For schools

(0)

For virtual events

(0)

Group scheduling

(0)

HD audio/video

(0)

Hot desking

(0)

Inventory control

(0)

Lock meetings

(0)

Meeting management

(0)

Meeting Room Booking

(0)

Microsoft Outlook Integration

(0)

EMS alternatives

EMS

4.4

(61)

visit website

Starting from

9000

Per year

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

3.9

Customer Support

3.7

Cvent Event Management

4.5

(987)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.1

Features

4.3

Value for Money

4.1

Customer Support

4.5

Eventsquid

4.8

(126)

visit website

Starting from

4725

Per year

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.9

Customer Support

4.9

Tactic

4.8

(69)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.7

Value for Money

4.8

Customer Support

4.7

EMS pricing

Value for money rating:

3.9

(61)

Starting from

9000

Per year

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about EMS price and value

Value for money rating:

3.9

(61)

To see what individual users think of EMS's price and value, check out the review snippets below.

“There are a few significant changes I would love to see, but overall I love the program and how much it helps with event planning and space reservations.”

Kari W.

EMS Project Manager

“I love using and training ffolks in the software. It's robust and generally anyone who feels comfortable using a PC will enjoy it.”

Amanda T.

EMS Software Coordinator and Campus Trainer