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GorillaDesk Logo

A simple yet powerful solution for field-service companies.

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GorillaDesk - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

GorillaDesk overview

Based on 274 verified user reviews

What is GorillaDesk?

By industry, GorillaDesk reviewers are most commonly professionals in consumer services (41%). The most frequent use case for GorillaDesk cited by reviewers is pest control (89% of reviewers).

What do users say about GorillaDesk pricing?

Some users say GorillaDesk offers good value for money for startups due to its affordability and included features. Reviewers appreciate its cost-effectiveness, but some users report rising costs with added users and challenges for international businesses.

Starting price

49 /
per month

Alternatives

with better value for money


Pros & Cons

Phone Support

Mobile App

Customer Support

Bugs and Issues

Paperless Documentation

GorillaDesk’s user interface

Ease of use rating:

GorillaDesk pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(31)
5(239)

What do users say about GorillaDesk?

By industry, GorillaDesk reviewers are most commonly professionals in consumer services (41%). The most frequent use case for GorillaDesk cited by reviewers is pest control (89% of reviewers).

Select to learn more


Who uses GorillaDesk?

Based on 274 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Services
Facilities Services
Utilities
Biotechnology
Others

Use cases

Pest Control

GorillaDesk's key features

Most critical features, based on insights from GorillaDesk users:

Calendar management
Electronic signature
Customer database
Job scheduling
Pest activity tracking
Billing & invoicing
Dispatch management
Quotes/Estimates
Routing
Fleet management

All GorillaDesk features

Features rating:

Accounting integration
Activity tracking
Alerts/Notifications
API
Appointment scheduling
Automated scheduling
Barcode/Ticket scanning
Billing & invoicing
Booking management
Calendar management
Chemical usage tracking
Client portal
Communications management
Contact database
Contract/License management
Credit card processing
CRM
Customer database
Customer history
Customer management
Customer portal
Customizable forms
Customizable templates
Data import/export
Debit/Credit card processing
Dispatch management
Drag & drop
Electronic forms
Electronic payments
Electronic signature
Email management
Employee management
Estimating
File storage
Fleet management
For lawn care
For pest control companies
For plumbing industry
Geographic maps
GPS
Image capture
Inspection checklists
Inventory tracking
Invoice management
Job management
Job scheduling
Job tracking
Location tracking
Maintenance scheduling
Mobile access
Mobile app
Mobile signature capture
Online payments
Payment collection in the field
Payment processing
Pest activity tracking
Pesticide usage tracking
Property layouts
QuickBooks integration
Quotes/Estimates
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring invoicing
Recurring orders
Reminders
Reporting/Analytics
Reporting & statistics
Route optimization
Routing
Scheduling
Service history
SMS messaging
Task scheduling
Technician management
Third-Party integrations
Workflow management
Work order management

GorillaDesk alternatives

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RealGreen logo

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Free version
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Customer Support

GorillaDesk pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

49

Per month

Features included:

  • Client Manager (CRM)
  • Credit Card Processing
  • Invoicing & Payments
  • Mobile App
  • Quotes & Estimates
  • Route Planning
  • Scheduling & Dispatching

Pro

99

Per month

Features included:

  • Custom Documents
  • Customer Portal
  • Device Tracking
  • Document Library
  • Esignatures
  • Quickbooks Sync
  • Review Generation
  • Route Optimization
  • Subscription Billing

Growth

299

Per month

Features included:

  • Smart Inbox Views
  • Sales Opportunities
  • Custom Sales Pipelines
  • Sales Pipeline Reporting
  • Multi-branch Management
  • Custom Fields

User opinions about GorillaDesk price and value

Value for money rating:

Of 24 reviews that provide robust commentary on GorillaDesk's price and value, mention it in a positive light.

Some users say GorillaDesk offers good value for money, especially for startups and smaller operations, highlighting its affordability and the range of features included in lower-tier plans. Reviewers appreciate that the software is cost-effective compared to competitors and easy to use. Some users report that the pricing structure allows for business growth, but others feel costs increase quickly when adding users or schedules. Some reviewers find the Pro version expensive and wish more features were available in the cheaper plan. Some users indicate that pricing in US dollars can be challenging for international businesses.

, and

GorillaDesk integrations (2)

Integrations rated by users

We looked at 274 user reviews to identify which products are mentioned as GorillaDesk integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.7 (9)

Integration rating: 5.0 (2)

Worked well, but fees were really high, especially for memberships

SD

Steve D.

Massage Therapist and owner

Integration rating: 3.0 (2)

quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.

Verified reviewer profile picture

Sarah D.

CEO

Integration rating: 5.0 (1)

It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient

VB

Vanessa B.

Bookkeeper

Other top integrations

GorillaDesk customer support

What do users say about GorillaDesk customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of GorillaDesk customer support.

Widely noted by reviewers, GorillaDesk customer support is fast, friendly, and consistently helpful in resolving issues.

A significant portion of users highlight the team's proactive approach, often checking in and offering assistance without prompting.

Broad user base appreciates the knowledgeable staff who take time to explain features and ensure users are comfortable.

Common user feedback praises the availability of live customer service during business hours and quick response times.

Support options

Knowledge base
Chat
Faqs/forum
Email/help desk
Phone support

Training options

Webinars
Documentation
Live online
Videos

To see what individual users say about GorillaDesk's customer support, check out the review snippets below.

“The ease of use and how everything is built specifically for service businesses.”

SS

Scott S.

Owner

“Customer service used to solve issues quickly.”

MB

Matthew B.

service manager

GorillaDesk FAQs

Q. Who are the typical users of GorillaDesk?

GorillaDesk has the following typical customers:
Small Business, Mid-size Business, Freelancers

These products have better value for money


Q. What is GorillaDesk used for?

Introducing GorillaDesk—a simple yet powerful software solution for field-service companies. Here’s why over 3,100 companies love GorillaDesk: • Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life. • Quality of Support: Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond). • Features and Functionality: Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, we’ve got you covered. Ready to get started? Sign up for a FREE trial of GorillaDesk. You’ll get access to all our amazing features and world-class customer support team for 14 days. No strings attached.


Q. Does GorillaDesk support mobile devices?

GorillaDesk supports the following devices:
iPhone, iPad, Android


Q. What level of support does GorillaDesk offer?

GorillaDesk offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

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