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Phreesia Logo

Making care easier every day

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Phreesia - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Phreesia overview

What is Phreesia?

The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue.

With automated tools for intake, access, payments and more, Phreesia supports patients in taking a more active role in their care during more than 150 million patients visits each year at over 4,000 healthcare organizations. Our digital tools help healthcare organizations of all sizes drive outcomes that matter, increasing revenue, reducing costs and delivering a consistent, digital-first patient journey that helps patients manage their healthcare.

With Phreesia, your healthcare organization can:

· Streamline registration with self-service, customized intake tools that allow patients to check in anywhere, anytime

· Automate forms, consents and eSignature management

· Increase revenue with flexible digital payment options, e-cashiering and automated verification

· Close gaps in care by deploying personalized outreach and prompting patients to schedule care

· Simplify scheduling with self-scheduling and online appointment requests, smart waitlist tools and digital referral management

· Measure patient activation and assess patients’ ability to self-manage their health with the Patient Activation Measure® (PAM®)

· Collect patient-reported data, including PROs, clinical and social screening tools, as well as medical, social and family history

· Manage after-hours calls and simplify care coordination with smart, automated call tracking

· Drive growth with tools to market your organization, acquire new patients and build your brand

· Gain insights into your organizations’ performance with enterprise-level reporting across all applications

Key benefits of using Phreesia

Customize the Phreesia platform to fit your organization’s operational, clinical and financial needs.

Streamline registration
· Contactless check-in
· In-office and telehealth workflows
· Demographics
· Medical, social and family history
· Forms, consent and eSignature management
· Bedside/informed consent

Simplify patient access and scheduling
· Appointment self-scheduling
· Online appointment requests
· Secure two-way text messaging
· Appointment reminders
· Auto-fill cancellations
· Auto-rebook no-shows and bumps
· Daytime answering service
· After-hours call triaging

Increase revenue
· Automated E&B verification
· AI-driven copay selection
· Online payments
· Apple Pay® and Google Pay™
· Self-service payment plans
· Card on file
· Payment reminders
· Merchant processing
· Digital bills

Drive growth
· MediFind online provider directory
· Patient satisfaction surveys
· Online reviews
· Automated referral outreach
· Marketing campaigns for premium services
· Broadcast messaging
· Analytics and data reporting

Close gaps in care
· Patient Activation Measure® (PAM®)
· Recall emails for delayed or missed care
· Patient-reported outcomes (PROs) and clinical screening tools
· Social determinants of health (SDOH) screening
· Targeted outreach for preventive care
· Automated vaccine workflows

Starting price

Free

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Pros & Cons

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Efficiency

Responsiveness

Workflow

Design

Obligations

Coordination

Phreesia’s user interface

Ease of use rating:

Phreesia pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(15)
3-4(48)
5(103)

What do users say about Phreesia?

Users say Phreesia streamlines patient check-in, reduces wait times, and helps staff focus on other tasks, while also improving appointment management, insurance verification, and payment collection. They find it boosts practice efficiency and allows patients to complete forms and payments ahead of visits, though some mention challenges for older patients and occasional technical issues.

Reviewers appreciate the customization options and responsive customer support, noting that setup and ongoing adjustments are generally smooth. They feel the interface is mostly intuitive, but some report clunky design elements and wish for easier customization and better integration with other systems.

Select to learn more


Who uses Phreesia?

Based on 166 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Hospital & Health Care
Health, Wellness and Fitness
Construction
Others

Use cases

Appointment Reminder
Patient Engagement
Appointment Scheduling
Medical Practice Management
Patient Management

Phreesia's key features

Most critical features, based on insights from Phreesia users:

Patient intake
Insurance eligibility verification
HIPAA compliant
Registration management
Reminders
Claims management

All Phreesia features

Features rating:

Historical reporting
Online payments
Alerts/Notifications
Data import/export
Communication management
Pre-Appointment screening
Automated responses
Electronic signature
Check-in/Check-out
Billing & invoicing
SMS messaging
Broadcast messaging
Real-Time notifications
SMS reminders
Confirmations/Reminders
Mobile access
Booking management
Appointment management
Messaging
Patient engagement
Third-Party integrations
Customizable templates
Multi-Physician
Email management
Physician scheduling
Patient records management
Access controls/permissions
Multi-Location
API
Email marketing
Real-Time updates
Calendar sync
Scheduling
Patient scheduling
Appointment scheduling
Medical billing
Calendar management
Online booking
Rescheduling
Payment reminders
Payment processing
Wait list management
Website integration
Physician management
Payment collection
Two-Way communication
Real-Time data
Surveys & feedback
Real-Time reporting
Revenue management
Recurring appointments
Reporting/Analytics
Reporting & statistics
Activity dashboard
Activity tracking
Automated scheduling
Availability management
Call reminders
Campaign management
Cancellation management
Contact database
Credit card processing
Customizable branding
Customizable forms
Customizable reports
Electronic payments
Email reminders
Forms management
Mobile alerts
Multi-Language
Multiple appointment types
On call scheduling
Online intake forms
Online scheduling
Patient education
Patient questionnaires

Phreesia awards

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Phreesia pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Phreesia price and value

Value for money rating:

To see what individual users think of Phreesia's price and value, check out the review snippets below.

“Planning prior to launch was good, the product itself is good. We are new so that is all I have for now.”
SC

Sandra C.

COO

“I like the online booking system and customizable messaging. I like that all of my consent forms are online and allow for digital signing and integration into the chart.”
BF

Burcin F.

Physician

Phreesia integrations (16)

Integrations rated by users

We looked at 166 user reviews to identify which products are mentioned as Phreesia integrations and how users feel about them.

Integration rating: 3.0 (2)

OP is the EMR and Phreesia is arm that makes everything else happens. If Phreesia can ever handle statements, that would be a game changer

MJ

Martin J.

Practice Administrator

Integration rating: 5.0 (1)

If I am rating Phreesia's integration with eCW, then it is 5 star. If it is about eCW, I'd rather not say.

MN

Mario N.

Director of Operations

Integration rating: 5.0 (1)

The ability to transfer conversations directly to a patient chart was amazing!

TF

Tami F.

Practice Administrator

ModMed logo
ModMed

Integration rating: 3.0 (2)

Integration rating: 5.0 (1)

athenaOne logo
athenaOne

Integration rating: 5.0 (1)

Phreesia customer support

What do users say about Phreesia customer support?

Customer support rating:

We analyzed 36 verified user reviews to identify positive and negative aspects of Phreesia customer support.

The majority of users praise Phreesia's support team for being highly responsive and quick to resolve issues.

A significant portion of users highlight the knowledgeable and proactive implementation team that guides practices through setup.

A limited number of users report inconsistent support experiences, citing unhelpful representatives and poor communication.

Support options

Phone support
Email/help desk
Chat

Training options

Webinars
Live online
In person
Documentation

To see what individual users say about Phreesia's customer support, check out the review snippets below.

“Our practice loves Phreesia, great customer service, log a ticket and the response if fast. ”

SJ

Shellia J.

Administrative Support Manager

“Phreesia Support provides quick responses and is always available to troubleshoot any issues.”

Verified reviewer profile picture

Robyn R.

Business Integration Coordinator

“There have been times when the technical support was not as responsive as we would have liked to solve our issue.”

CZ

Cindy Z.

Director of Business & Technology

Phreesia FAQs

Q. What type of pricing plans does Phreesia offer?

Phreesia has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Phreesia?

Phreesia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Phreesia support?

Phreesia supports the following languages:
English, Arabic, Chinese (Simplified), Chinese (Traditional), French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Vietnamese


Q. Does Phreesia offer an API?

No, Phreesia does not have an API available.


Q. What other apps does Phreesia integrate with?

Phreesia integrates with the following applications:
AdvancedPM, NextGen Healthcare Practice Management, Epic, eClinicalWorks, MEDITECH Expanse, Compulink Healthcare Solutions, Oracle Health EHR, Veradigm Practice Management, Veradigm EHR, athenaOne, NextGen Enterprise, ModMed, AdvancedMD EHR, Office Practicum, Azalea Health


Q. What level of support does Phreesia offer?

Phreesia offers the following support options:
Phone Support, Email/Help Desk, Chat

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