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PIMSY Mental Health EHR

Cloud-based, HIPAA-compliant mental & behavioral health EHR

Table of Contents

Is this product right for your business?

Find out with a

PIMSY Mental Health EHR - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

PIMSY Mental Health EHR overview

What is PIMSY Mental Health EHR?

PIMSY is a unique mental health EHR that offers robust, out-of-the-box features and customizable options. PIMSY customers can tailor various functionalities to their needs and preferences, such as scheduling, client management, user management, and billing.

With three tiers of functionality, PIMSY users can start at the level (and price) that best fits them now – and move seamlessly among the plans as their agency needs change. This flexibility means that PIMSY grows with the organization over time. As an enterprise-level EHR, PIMSY is the best fit for agencies with 25 – 500 employees.

Initially created for behavioral health clinicians, PIMSY suits multiple mental health specialties, including IO, inpatient, residential treatment, PH, outpatient, substance use, PR, medication management, MA, and crisis call centers.

Key benefits of using PIMSY Mental Health EHR

- Now more crucial than ever, Telehealth has been fully integrated into PIMSY for years, empowering clinicians to offer remote treatment securely.

- PIMSY boasts both a Client Portal and a Provider Portal, facilitating remote browser and mobile app access. Leveraging the power of portals, teleservices, and electronic documentation, running an organization in a paperless environment is simple.

- Gone are the days of manually jotting down medication records on paperwork as our Automatic Form Filler seamlessly populates relevant demographic data onto forms from the client's chart when signing documents.

- PIMSY goes beyond standard Electronic Billing & Remittance with its 270 / 271 Eligibility Check feature, reducing denials and streamlining internal processes.

- With PIMSY's robust authorization tracking, clinicians are alerted if attempting to write a session note for an expired or used-up authorization. CPT codes for invalid authorizations won't even appear as options, and each time a valid authorization is utilized, PIMSY automatically updates the master list and sends alerts for renewal.

- PIMSY's flexible Payroll system effortlessly automates hourly, salary, or commission-based pay while tracking paid time off, flat rates, or percentage-based pay. By monitoring all past sessions, PIMSY ensures accuracy, minimizing overpayments and missed payer recoupments, allowing you to focus on running your business and serving your clients.

Starting price

99per user /
per month

Alternatives

with better value for money

PIMSY Mental Health EHR’s user interface

Ease of use rating:

4.3

(100)

PIMSY Mental Health EHR pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(7)

3-4(35)

5(58)

What do users say about PIMSY Mental Health EHR?

At times, when others or I noticed things in PIMSY that could be improved, their team was responsive and implemented suggestions systemwide.

Select to learn more

Who uses PIMSY Mental Health EHR?

Based on 100 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care

Hospital & Health Care

Health, Wellness and Fitness

Medical Practice

Others

Use cases

Mental Health EHR

Mental Health

Medical Billing Services

Mobile EHR

Practice Analytics

PIMSY Mental Health EHR's key features

Most critical features, based on insights from PIMSY Mental Health EHR users:

HIPAA compliant

4.9

(10)

Customizable reports

4.6

(8)

EMR/EHR

4.7

(9)

Electronic signature

5.0

(6)

Appointment scheduling

5.0

(6)

Charting

4.9

(7)

All PIMSY Mental Health EHR features

Features rating:

4.2

(100)

Confirmations/Reminders

5.0

(2)

Multi-Location

(0)

For mental/behavioral health

4.8

(6)

Recurring appointments

(0)

Claims management

5.0

(1)

Self service portal

(0)

Initial assessments

5.0

(1)

Telemedicine

5.0

(1)

Practice management

5.0

(1)

Template management

(0)

Third-Party integrations

5.0

(1)

Treatment planning

5.0

(1)

Patient records management

4.0

(1)

Workflow management

(0)

Therapy notes

4.0

(3)

Secure messaging

5.0

(2)

Electronic payments

5.0

(4)

Patient portal

5.0

(1)

Mobile access

(0)

Mobile app

(0)

Medication management

(0)

Medication alerts/warnings

(0)

Medical billing

(0)

No-Show tracking

(0)

On call scheduling

(0)

Live chat

(0)

ONC-ATCB certified

(0)

Lab integration

(0)

Outcome assessment tools

(0)

Customizable templates

(0)

Patient communications

(0)

Physician management

(0)

Prescription management

(0)

Real-Time reporting

(0)

Referral tracking

(0)

Reminders

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

Revenue management

(0)

Role-Based permissions

(0)

Scheduling

(0)

SMS messaging

(0)

Teletherapy

(0)

Voice recognition

(0)

Wait list management

(0)

Customizable forms

(0)

Customer database

(0)

Credit card processing

(0)

Compliance tracking

(0)

Coding assistance

(0)

Clinic interoperability

(0)

Claims scrubbing

(0)

Case notes

(0)

Care plan management

(0)

Cancellation tracking

(0)

Calendar management

(0)

Billing & invoicing

(0)

Automatic transcription

(0)

Automated scheduling

(0)

Appointment management

(0)

API

(0)

Alerts/Notifications

(0)

Activity dashboard

(0)

Access controls/permissions

(0)

Invoice management

(0)

Inventory management

(0)

Insurance eligibility verification

(0)

In-Patient management

(0)

Imaging and x-rays

(0)

Historical reporting

(0)

Forms management

(0)

For substance abuse therapy

(0)

For psychiatrists

(0)

For group therapy

(0)

Faculty/Staff management

(0)

Employee management

(0)

Email reminders

(0)

E-Prescribing

(0)

Drug reference database

(0)

Drag & drop

(0)

Document storage

(0)

Document management

4.0

(1)

Decision support

(0)

Data import/export

(0)

PIMSY Mental Health EHR alternatives

PIMSY Mental Health EHR

4.3

(100)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.7

Customer Support

4.7

EHR YOUR WAY

4.9

(526)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Sessions Health

4.9

(112)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

CounSol.com

4.7

(827)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

PIMSY Mental Health EHR pricing

Value for money rating:

4.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Prime

/user

Per month

Features included:

Client Demographics
Digital Signing Options
Dynamic Billing Module
Generate Billing Statements
Global Exporting Module
Intensive Outpatient (IOP) Tools
Invoicing Module
Manage Staff
Manage Staff Documents
Microsoft Azure Secure Cloud
Profile Security Module
Progress Notes
Public Documents Module
Team Notes
Treatment Plan
Authorization Management
Document Signing Queue
Customization & Configuration Options
Integrated Documents Templates
Multi Organization / Multi Location / Multi Program Toolkit
Disclosure Log
Chart Deficiency List
Automated Messaging
Client Document Management
Provider Calendar
Client Dashboard
Provider Dashboard
Clinical Notes
Treatment Outcome Measures
Measure Scoring
Medications
Telehealth
Client Payments
Receipts and Superbill
PRP, PHP, IOP, Psych Testing Support
Rolling EOM AR Report
Integrations

Professional

No pricing info

Features included:

Automatic Form Filler
Client Demographics
Client / Patient Portal
Direct Scanning
Dynamic Billing Module
Electronic Billing
Generate Billing Statements
Group Notes
Invoicing Module
Manage Staff
Manage Staff Documents
Microsoft Azure Secure Cloud
Profile Security Module
Reporting Module
Team Notes
Treatment Plan
UB-04 / Residential Billing
Clinical Notes
Company Centric Custom Forms
Payroll
Client Wait List
Client Dashboard
Provider Dashboard
Treatment Outcome Measures
Measure Scoring
Medications
Telehealth
Vital Signs
Substance Usage
Custom Staff Forms
Employee Renewals
Integrated Documents Templates
Multi Organization / Multi Location / Multi Program Toolkit
Disclosure Log
Chart Deficiency List
Automated Messaging
Document Signing Queue
Client Document Management
Provider Calendar
File / Folder Management Module
PIMSY API
Customized Client Forms
Client Renewals
Authorization Management Module
Client Payments
Receipts and Superbill
PRP, PHP, IOP, Psych Testing Support
Productivity Module
Custom User Tracking
Integrations
Intensive Outpatient (IOP) Tools

Platinum

No pricing info

Features included:

Automatic Form Filler
Client Demographics
Client / Patient Portal
Custom Import Utility
Direct Scanning
Dynamic Billing Module
Electronic Billing
Electronic Eligibiltiy Verification
Emergency Access
Generate Billing Statements
Group Notes
Import Client & Staff Data to Set up System
Invoicing Module
Lab Integration
Manage Staff
Manage Staff Documents
Microsoft Azure Secure Cloud
Profile Security Module
Reporting Module
Team Notes
Treatment Plan
UB-04 / Residential Billing
Multi User / Location / Time Zone Scheduling Module
File / Folder Management Module
Task & Communication Module
Payroll Module
Clinical Notes
eMAR Tracking
ePrescribing
Intensive Outpatient (IOP) Tools
Integrated Documents Templates
Multi Organization / Multi Location / Multi Program Toolkit
Disclosure Log
Chart Deficiency List
Automated Messaging
Document Signing Queue
Client Document Management
Provider Calendar
Company Centric Custom Forms
PIMSY API
Customized Client Forms
Client Wait List
Tags
Bed Management / Census Report
Medication Inventory Management
Client Dashboard
Provider Dashboard
Treatment Outcome Measures
Measure Scoring
Medications
Telehealth
Vital Signs
Substance Usage
Custom Staff Forms
Employee Renewals
Continuity of Care (CCDA) Documents
Decision Support
Orders & Lab Results
Authorization Management Module
Client Payments
Receipts and Superbill
PRP, PHP, IOP, Psych Testing Support
Electronic Eligibility Verification
Customizable 837
Productivity Module
Custom User Tracking
Integrations

User opinions about PIMSY Mental Health EHR price and value

Value for money rating:

4.7

(100)

To see what individual users think of PIMSY Mental Health EHR's price and value, check out the review snippets below.

“WE LOVE THE PIMSY TEAM!!! We have had great customer service and though we have had some difficulites with launching (do to maine care) the PIMSY team was so supportive and helpful.”

Jihan O.

Program Manager

“We enjoy being able to be power users and manage all of our employees and easily assist them when they are in need of help. We like being able to be mobil in the commumity while using pimsy portal.”

Jihan O.

Program Manager

PIMSY Mental Health EHR integrations (12)

Top integrations

Global Payments Integrated

Millennium

WileyPLUS

PIMSY Mental Health EHR customer support

What do users say about PIMSY Mental Health EHR customer support?

Customer support rating:

4.7

We analyzed 21 verified user reviews to identify positive and negative aspects of PIMSY Mental Health EHR customer support.

Widely noted by reviewers, PIMSY's customer support is highly responsive, knowledgeable, and goes above and beyond to assist users.

A limited number of users report difficulty reaching support reps immediately and occasional lack of helpfulness.

Support options

Knowledge base

Chat

Faqs/forum

Phone support

Email/help desk

Training options

Documentation

Live online

Videos

Webinars

In person

To see what individual users say about PIMSY Mental Health EHR's customer support, check out the review snippets below.

“They make sure that you're using PIMSY to its fullest capacity - and they go the extra mile to answers questions, provide high-level support, and address any concerns you might have. ”

Leigh-Ann R.

Business Development & Marketing Director

“The customer support is outstanding with great response times - they make you feel like one of the team!”

Catherine C.

IT Director

“not Mac compatible, not mobile friendly, errors not clear to what is wrong/how to fix, and most times there is not a customer service rep available to help, you have to leave a message and wait for a call back”

Katie U.

Office Manager