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PIMSY Mental Health EHR Logo

Cloud-based, HIPAA-compliant mental & behavioral health EHR

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PIMSY Mental Health EHR - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2025

PIMSY Mental Health EHR overview

What is PIMSY Mental Health EHR?

PIMSY is a unique mental health EHR that offers robust, out-of-the-box features and customizable options. PIMSY customers can tailor various functionalities to their needs and preferences, such as scheduling, client management, user management, and billing.

With three tiers of functionality, PIMSY users can start at the level (and price) that best fits them now – and move seamlessly among the plans as their agency needs change. This flexibility means that PIMSY grows with the organization over time. As an enterprise-level EHR, PIMSY is the best fit for agencies with 25 – 500 employees.

Initially created for behavioral health clinicians, PIMSY suits multiple mental health specialties, including IO, inpatient, residential treatment, PH, outpatient, substance use, PR, medication management, MA, and crisis call centers.

Key benefits of using PIMSY Mental Health EHR

- Now more crucial than ever, Telehealth has been fully integrated into PIMSY for years, empowering clinicians to offer remote treatment securely.

- PIMSY boasts both a Client Portal and a Provider Portal, facilitating remote browser and mobile app access. Leveraging the power of portals, teleservices, and electronic documentation, running an organization in a paperless environment is simple.

- Gone are the days of manually jotting down medication records on paperwork as our Automatic Form Filler seamlessly populates relevant demographic data onto forms from the client's chart when signing documents.

- PIMSY goes beyond standard Electronic Billing & Remittance with its 270 / 271 Eligibility Check feature, reducing denials and streamlining internal processes.

- With PIMSY's robust authorization tracking, clinicians are alerted if attempting to write a session note for an expired or used-up authorization. CPT codes for invalid authorizations won't even appear as options, and each time a valid authorization is utilized, PIMSY automatically updates the master list and sends alerts for renewal.

- PIMSY's flexible Payroll system effortlessly automates hourly, salary, or commission-based pay while tracking paid time off, flat rates, or percentage-based pay. By monitoring all past sessions, PIMSY ensures accuracy, minimizing overpayments and missed payer recoupments, allowing you to focus on running your business and serving your clients.

Starting price

99per user /
per month

Alternatives

with better value for money

PIMSY Mental Health EHR’s user interface

Ease of use rating:

PIMSY Mental Health EHR pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(35)
5(58)

What do users say about PIMSY Mental Health EHR?

Users report PIMSY Mental Health EHR offers responsive customer support, extensive training, and a friendly team that helps resolve issues quickly. They appreciate its ability to streamline billing, documentation, and scheduling, which saves time and improves office efficiency. Some say the system is customizable and adapts well to different practice needs. They find the user interface generally easy to navigate after initial training, though mention a steep learning curve and occasional difficulties with certain features. Some feel the software can be cumbersome for billing and not always receptionist-friendly, but they value the ongoing support and adaptability.

Select to learn more


Who uses PIMSY Mental Health EHR?

Based on 100 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Hospital & Health Care
Health, Wellness and Fitness
Medical Practice
Others

Use cases

Mental Health EHR
Mental Health
Medical Billing Services
Mobile EHR
Practice Analytics

PIMSY Mental Health EHR's key features

Most critical features, based on insights from PIMSY Mental Health EHR users:

HIPAA compliant
Customizable reports
EMR/EHR
Electronic signature
Appointment scheduling
Charting

All PIMSY Mental Health EHR features

Features rating:

Confirmations/Reminders
Multi-Location
For mental/behavioral health
Recurring appointments
Claims management
Self service portal
Initial assessments
Telemedicine
Practice management
Template management
Third-Party integrations
Treatment planning
Patient records management
Workflow management
Therapy notes
Secure messaging
Electronic payments
Patient portal
Mobile access
Mobile app
Medication management
Medication alerts/warnings
Medical billing
No-Show tracking
On call scheduling
Live chat
ONC-ATCB certified
Lab integration
Outcome assessment tools
Customizable templates
Patient communications
Physician management
Prescription management
Real-Time reporting
Referral tracking
Reminders
Reporting & statistics
Reporting/Analytics
Revenue management
Role-Based permissions
Scheduling
SMS messaging
Teletherapy
Voice recognition
Wait list management
Customizable forms
Customer database
Credit card processing
Compliance tracking
Coding assistance
Clinic interoperability
Claims scrubbing
Case notes
Care plan management
Cancellation tracking
Calendar management
Billing & invoicing
Automatic transcription
Automated scheduling
Appointment management
API
Alerts/Notifications
Activity dashboard
Access controls/permissions
Invoice management
Inventory management
Insurance eligibility verification
In-Patient management
Imaging and x-rays
Historical reporting
Forms management
For substance abuse therapy
For psychiatrists
For group therapy
Faculty/Staff management
Employee management
Email reminders
E-Prescribing
Drug reference database
Drag & drop
Document storage
Document management
Decision support
Data import/export

PIMSY Mental Health EHR alternatives

PIMSY Mental Health EHR logo

Starting from

99

/user

Per month

Free trial
Free version
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Features
Value for Money
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Remedly logo
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PracticeSuite logo
visit website

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299

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Customer Support

PIMSY Mental Health EHR pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Prime

99

/user

Per month

Features included:

  • Client Demographics
  • Digital Signing Options
  • Dynamic Billing Module
  • Generate Billing Statements
  • Global Exporting Module
  • Intensive Outpatient (IOP) Tools
  • Invoicing Module
  • Manage Staff
  • Manage Staff Documents
  • Microsoft Azure Secure Cloud
  • Profile Security Module
  • Progress Notes
  • Public Documents Module
  • Team Notes
  • Treatment Plan
  • Authorization Management
  • Document Signing Queue
  • Customization & Configuration Options
  • Integrated Documents Templates
  • Multi Organization / Multi Location / Multi Program Toolkit
  • Disclosure Log
  • Chart Deficiency List
  • Automated Messaging
  • Client Document Management
  • Provider Calendar
  • Client Dashboard
  • Provider Dashboard
  • Clinical Notes
  • Treatment Outcome Measures
  • Measure Scoring
  • Medications
  • Telehealth
  • Client Payments
  • Receipts and Superbill
  • PRP, PHP, IOP, Psych Testing Support
  • Rolling EOM AR Report
  • Integrations

Professional

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Automatic Form Filler
  • Client Demographics
  • Client / Patient Portal
  • Direct Scanning
  • Dynamic Billing Module
  • Electronic Billing
  • Generate Billing Statements
  • Group Notes
  • Invoicing Module
  • Manage Staff
  • Manage Staff Documents
  • Microsoft Azure Secure Cloud
  • Profile Security Module
  • Reporting Module
  • Team Notes
  • Treatment Plan
  • UB-04 / Residential Billing
  • Clinical Notes
  • Company Centric Custom Forms
  • Payroll
  • Client Wait List
  • Client Dashboard
  • Provider Dashboard
  • Treatment Outcome Measures
  • Measure Scoring
  • Medications
  • Telehealth
  • Vital Signs
  • Substance Usage
  • Custom Staff Forms
  • Employee Renewals
  • Integrated Documents Templates
  • Multi Organization / Multi Location / Multi Program Toolkit
  • Disclosure Log
  • Chart Deficiency List
  • Automated Messaging
  • Document Signing Queue
  • Client Document Management
  • Provider Calendar
  • File / Folder Management Module
  • PIMSY API
  • Customized Client Forms
  • Client Renewals
  • Authorization Management Module
  • Client Payments
  • Receipts and Superbill
  • PRP, PHP, IOP, Psych Testing Support
  • Productivity Module
  • Custom User Tracking
  • Integrations
  • Intensive Outpatient (IOP) Tools

Platinum

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Automatic Form Filler
  • Client Demographics
  • Client / Patient Portal
  • Custom Import Utility
  • Direct Scanning
  • Dynamic Billing Module
  • Electronic Billing
  • Electronic Eligibiltiy Verification
  • Emergency Access
  • Generate Billing Statements
  • Group Notes
  • Import Client & Staff Data to Set up System
  • Invoicing Module
  • Lab Integration
  • Manage Staff
  • Manage Staff Documents
  • Microsoft Azure Secure Cloud
  • Profile Security Module
  • Reporting Module
  • Team Notes
  • Treatment Plan
  • UB-04 / Residential Billing
  • Multi User / Location / Time Zone Scheduling Module
  • File / Folder Management Module
  • Task & Communication Module
  • Payroll Module
  • Clinical Notes
  • eMAR Tracking
  • ePrescribing
  • Intensive Outpatient (IOP) Tools
  • Integrated Documents Templates
  • Multi Organization / Multi Location / Multi Program Toolkit
  • Disclosure Log
  • Chart Deficiency List
  • Automated Messaging
  • Document Signing Queue
  • Client Document Management
  • Provider Calendar
  • Company Centric Custom Forms
  • PIMSY API
  • Customized Client Forms
  • Client Wait List
  • Tags
  • Bed Management / Census Report
  • Medication Inventory Management
  • Client Dashboard
  • Provider Dashboard
  • Treatment Outcome Measures
  • Measure Scoring
  • Medications
  • Telehealth
  • Vital Signs
  • Substance Usage
  • Custom Staff Forms
  • Employee Renewals
  • Continuity of Care (CCDA) Documents
  • Decision Support
  • Orders & Lab Results
  • Authorization Management Module
  • Client Payments
  • Receipts and Superbill
  • PRP, PHP, IOP, Psych Testing Support
  • Electronic Eligibility Verification
  • Customizable 837
  • Productivity Module
  • Custom User Tracking
  • Integrations

User opinions about PIMSY Mental Health EHR price and value

Value for money rating:

To see what individual users think of PIMSY Mental Health EHR's price and value, check out the review snippets below.

“WE LOVE THE PIMSY TEAM!!! We have had great customer service and though we have had some difficulites with launching (do to maine care) the PIMSY team was so supportive and helpful.”
JO

Jihan O.

Program Manager

“We enjoy being able to be power users and manage all of our employees and easily assist them when they are in need of help. We like being able to be mobil in the commumity while using pimsy portal.”
JO

Jihan O.

Program Manager

PIMSY Mental Health EHR customer support

What do users say about PIMSY Mental Health EHR customer support?

Customer support rating:

We analyzed 21 verified user reviews to identify positive and negative aspects of PIMSY Mental Health EHR customer support.

Widely noted by reviewers, PIMSY's customer support is highly responsive, knowledgeable, and goes above and beyond to assist users.

A limited number of users report difficulty reaching support reps immediately and occasional lack of helpfulness.

Support options

Knowledge base
Chat
Faqs/forum
Phone support
Email/help desk

Training options

Documentation
Live online
Videos
Webinars
In person

To see what individual users say about PIMSY Mental Health EHR's customer support, check out the review snippets below.

“They make sure that you're using PIMSY to its fullest capacity - and they go the extra mile to answers questions, provide high-level support, and address any concerns you might have. ”

LA

Leigh-Ann R.

Business Development & Marketing Director

“The customer support is outstanding with great response times - they make you feel like one of the team!”

CC

Catherine C.

IT Director

“not Mac compatible, not mobile friendly, errors not clear to what is wrong/how to fix, and most times there is not a customer service rep available to help, you have to leave a message and wait for a call back”

KU

Katie U.

Office Manager

PIMSY Mental Health EHR FAQs

Q. What type of pricing plans does PIMSY Mental Health EHR offer?

PIMSY Mental Health EHR has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of PIMSY Mental Health EHR?

PIMSY Mental Health EHR has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does PIMSY Mental Health EHR support?

PIMSY Mental Health EHR supports the following languages:
English


Q. Does PIMSY Mental Health EHR support mobile devices?

PIMSY Mental Health EHR supports the following devices:
Android, iPad, iPhone


Q. Does PIMSY Mental Health EHR offer an API?

Yes, PIMSY Mental Health EHR has an API available for use.


Q. What other apps does PIMSY Mental Health EHR integrate with?

PIMSY Mental Health EHR integrates with the following applications:
Waystar, Millennium, Jitsi, H2H DigitalRx, Rize Reviews, WileyPLUS, Clover, SecureVideo, Paychex Flex, Global Payments Integrated, Timeero, Twilio


Q. What level of support does PIMSY Mental Health EHR offer?

PIMSY Mental Health EHR offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

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