Profi Reviews

As a coach, I have been looking for a platform that can help me keep all or most of my coaching process in one place. And awarenow is the closest tool I've found by far. Awarenow helps me with everything from scheduling sessions to managing client information, from providing clients with intake forms to hosting video calls.

There is nothing I dislike, just features that I am looking forward to seeing added. I think the CRM-like system could be more detailed, the appointment scheduler could use more features, and there could be more integrations. But from what I've seen, the roadmap has everything I could possibly ask for, and the team is very responsive. A member of their team took 30 minutes to explore my company's use cases, listen to my suggestions, and truly understand how I would like to use awarenow for my business.

I love the fact that this is truly an all-in-one solution. In the past, I'd use WordPress along with a bunch of plugins to get the functionality I was looking for. Ultimately, there would be issues with things like plugin issues (during updates), page loading speed (I use a VPS server, but there are still potential problems if you have a large, growing membership with many simultaneous users), and other nagging issues. With Profi, I no longer worry about any of the technical issues. Everything is handled for me and I can focus on marketing and working with clients.

When you're using a hosting solution, you don't have pixel-perfect control over things like page layout and design. Basically, you use the platform "as is." That's the trade-off. For me, that's fine... because design is subjective, no matter how you look at it. You may like a specific layout whereas others do not... but as I said, the trade-off was worth it to me.

I love that you can schedule sessions and automate your clients workflows. I also like the template and builder for designing programs, simple and elegant experience for the client.

Unable to reorder questions on forms. No where for me to store forms I need to fill out for clients. I would like to send forms without adding someone as a client in some cases.

Not much to say except I didn't had a good experience with it.

Integration with stripe, has bugs, could not use my existing stripe account to get integrated, normally things like that with other software that I used it, would take minutes to do. Here even after 5 attempts and 3 times contacting support about it, it took days & was still not sorted.

Hi Dario! We're really sorry for the inconvenience. In order to withdraw your future Profi balance, you need to connect a Stripe Express account or Paypal. Stripe Express is different from Stripe Standard which you've attempted to connect. We understand that this has caused confusion and frustration, and apologize for the suboptimal experience. We've already added the necessary communication...

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1. All-in-one flexible program builder - I really like the ability to build customized leadership coaching programs that contain free-form resources like training videos, docs and presentations; as well as the option for my team and myself to schedule recurring 1:1 and group leadership sessions; and do pre- and post-program review forms/assessments.2. Great support - we can contact our dedicated CSM...

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Nothing major, we're pretty happy with the performance of our platform instance and everything else. We can't wait for the Profi team to deliver new program builder features.

We use awarenow for implementation - we provide training and consulting/coaching to our enterprise accounts through awarenow. We have always been a very innovative and disruptive software in our field and awarenow enabled us to provide a differentiating customer experience. Successful implementation training is key to our accounts' activation and success and we take so much pain off of our support and implementation teams by switching from many (I believe we used 19 tools before, which was a nightmare) tools to a well-designed and thought-out awarenow platform.

My only concern is that the level of customer experience by awarenow is outstanding, that if someone buys them out we might not get the same service. The team included all protective clauses to the contract per my request and assured me that they are not planning to exit anytime soon.

Easy scheduling online calls with users. Integrated Zoom call without restrictions. Group calls availability and also possible to create a course.

Some features are not implemented yet (like the marketplace or CRM features), but the platform is already a solid tool for clients onboarding and booking an online calls.

The User Interface and User Experience are great. It's clean, modern, nice and simple. It supports both synchronous (live) sessions and asynchronous learning. It also has a payment gateway.

By the time I wrote this review, some of the features are still in development, such as screen sharing for the live sessions, CNAME, and integration with PeerBoard. But they will deliver those features this year.

Profi, has been easy to set up and create what I need for each feature.

At this time there are no features that I like least.

I like that my clients are able to upload documents on their side as I really need that for my practice.

I can’t seem to block off times easily.

There are just so many great polished features in Profi. This is one of my best purchases in the past 10 years. It is one of the priority professional systems I use. It has never let me down in the 18 months I have been using it. I love the solidness and reliability of Profi. A must for my professional work. I love the main features: - Seamless one on one and group video conferencing. - Course...

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There are bot any cons I have found - just some features I would like added. 1. I would like to ability to create sessions in 15 minute intervals if needed. This is only when I have to create a session quickly - so not have to wait a full half hour. 2. Like the above point - if an instant session could also be created if the need arose - that would be a great feature to have. 3. Greater flexibility and tools in creating and editing the public live page. But that is it.

what I love about profi is that I don't have to think about anything that it's not my work and knowledge. I can setup a profi account and start selling and serving my clients in 30 min or less. Everything is really well thought. It's smooth and safe. Pages load fast, information is organized, clients data is secure, price is fair. I love apps and software but I don't have the time or patience to learn and keep a complicated business. I just want something that works and allows me to have free time while earning a comfortable income and profi does that. Everything "business" is assured. I can just invest my time in selling,

I'd love to have a private community inside my profi account and it's not easy to accomplish that. Also, I'm waiting for some improvements in course management but, let's be fair, it's not their focus so.. I'm using profi in a different way it was thought and even so.. it's working better than fine.

Hi Catarina! Thank you so much for sharing your experience with Profi in so much detail. We're glad you find Profi easy to use for yourself and your clients, that's one of our main priorities when building the system. As for Community and Courses, we do plan to add a lot of meaningful enhancements in those areas this year. Our mission is to provide you with a powerfully simple platform with all the tools you need to maximize your impact. We'll definitely keep you posted on new feature developments.

Profi is quite an amazing value, it provides much more features than similar apps, booking, payment, video conference and much more, and it has a beautiful minimal design, Profi keeps improving adding features that were promised at a slow but steady pace.

I'm a psychologist in clinical practice and this app targets several markets and possible uses, like coaching and so on, so the features a therapist needs are not all there, but I'm confident they will keep improving to make this a competitive product in the therapist market. When you send a form to request a signature, many times the client will not receive it, sometimes they get it after sending...

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Thank you so much for sharing your feedback, John! We look forward to expanding our presence in the therapists market in the months and years to come by building the features professionals like you need to manage all your operations in one place and make your clients happy.

A tool that I'd use right from allowing my potential clients to book for a chemistry meeting, to considering different coaching packages, to payments and when after they've started, messaging, e-learning etc. Literally, everything in 1 place for my clients the entire life cycle from sales to completion of program.

It would be really really nice to have the following to sweeten the tool even more! if possible :) - include a certificate of completion for specific courses - link to icalendar - show maximum 30 days in advance for bookings. - embed code on blog pages

Excellent built-in scheduling and video conferencing features. REALLY accelerates productivity.

Integrations with more 3rd-party apps and tools would always be nice but not actually an issue

"* Enhanced courses feature* End-to-end session workflow* Team Calendar* Profi video conferencing option (we've replaced Zoom with it)* Professional looking platform* Client portal* Team Calendar* Scalable pricing"

Calendar sync issues. But, fortunately, they got fixed pretty quickly. Profi team is really great at reacting fast and adequately to the issues and requests from us.

It provides all in one solution. Acts as a landing page, Easy to book 1:1 sessions, Easy integrations with zoom and payment gateways. Can conduct group coaching Can sell digital courses. Can send direct messages to clients. Forms available to take feedback or conduct quiz. Can take notes and can share it with clients. A lot of features under one umbrella. I cant even believe that I grabbed a lifetime deal for the proce of peanuts. Truly grateful to the Profi Team!

Sometimes when I schedule a 1:1 session, client cant see the invitation inside Profi. That gets into troubles. When client submits a form I dont get any notification and I miss it. That gets me into trouble. In a service page if I add a button to open an external link. The button doesn't work well.

My experience with Profi has been amazing! I wasn't the one deciding to implement it, but I've been struggling for a long time with having to use so many disconnected apps and tools for managing personal development programs for my team. So, getting a platform like this was a major relief! Now I feel like I have all the components in one place: surveys, assessments, forms, messenger, and a program builder. I also appreciate having the ability to access the fully functional platform and build the program both on web and mobile.

Just one thing. The inability to re-order questions in assessments is frustrating but one of the Profi's support team members promised to me they will add it soon.

I really needed a software that would allow me to manage client between multiple coaches but the software offered so many features, it completely altered my business model and opened up what was an idea for a small business into an idea for a massive global operation. It works beautifully, everyone is super helpful and very easy to reach, and there are always new features, updates, improvements, and so much engagement to help! Software companies are typically entities that have very little support. This is so very different and operates with YOUR business in mind and they are always looking to help YOU grow and expand. So amazing!

I got nothing for this one... This software and the people who work there are awesome.

All the tools needed to run a coaching or consulting business. No need to stitch various software to make your business work. Everything is built-in: - Calendar - Video conferencing - Client management - Messaging - Courses - Forms and quizzes - Blogs

Not exactly a con but I can't wait to see the custom domains, which is on the roadmap, implemented.

- It's all in one. Not having to think about reminding customers of their upcoming appointments, switching to Zoom, or sending emails is a total life saver for our coaching/implementation team.- It's clean, professional and easy to use for our team and our SEO customers.- Profi's support team is superb. They're always there to help us.

We've faced one bug related to our logo not displaying to customers in their portal. Profi team was pretty quick to respond and fix it.

Awesome scheduling Built-in CRm Calendar and smart booking Built-in video-conferencing Automations Emails / SMS notifications Integrations with Zapier Sessions

Design uplifts would really help Custom messaging in automations iOS-specific mobile app - nice have (although Awarenow works on mobile already)

"The platform is really to get started with - I haven't had any issues setting up my calendar, creating meetings and inviting my team. I like the ability to do schedule and run group mentorship and coaching sessions with my team in addition to doing recurring 1:1 sessions. Built-in video conferencing was a big plus as well, as not all our employees have access to Zoom. Creating my first internal-facing course was fun but I haven't published it yet. Additionally, the Profi team was there to answer my questions."

I'd like to have more advanced calendar and scheduling options, for example, to be able to set a max of 5 meetings a week.

Profi was really quick and easy to set up (calendar, services, clients, forms, landing page ...). It has a beautiful, clean interface and is a pleasure to use every day. My clients can easily book or reschedule their sessions, they get session reminders and have a messenger to communicate with me in between sessions.

For me Profi is the perfect fit, I like everything about it. Also they are constantly adding new features and users can vote for features that are important to them.

I love that it's really designed for the needs of coaches and coaching orgs. From billing to scheduling to journals to e-courses (and so many more features) it has everything I need, and even a few things I didn't know I needed until I use them!

Very little. Their onboarding documentation could be a bit better but I heard that they revised all of that so I don't know if it's an issue now.