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Valant EHR Suite Logo

Behavioral Health EHR, PM, Billing, and Telehealth software

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Valant EHR Suite - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Valant EHR Suite overview

Based on 332 verified user reviews

What is Valant EHR Suite?

Valant EHR Suite is a mental health EHR program with key features that include HIPAA compliance, electronic health records management, document management, appointment scheduling, and more.

Who uses Valant EHR Suite?

By industry, Valant EHR Suite reviewers are most commonly professionals in mental health care (75%). The most frequent use case cited is mental health EHR (71% of reviewers).

What do users say about Valant EHR Suite pricing?

Some users say Valant EHR Suite is affordable and cost-effective, appreciating its versatility. However, many reviewers feel the cost is high, with extra fees for features, price increases, and better value offered by competitors.

Starting price

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Pros & Cons

Suitability

Onboarding

Navigation

Reconciliation

Stability

Assistance

Valant EHR Suite’s user interface

Ease of use rating:

Valant EHR Suite pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(37)
3-4(115)
5(180)

What do users say about Valant EHR Suite?

Users say Valant EHR Suite offers convenient web-based access, integrated billing, and comprehensive tools for psychiatric practices, helping them manage patient records and documentation efficiently. They appreciate the training resources, supportive onboarding, and responsive customer service, though some feel support can be slow and inconsistent at times. They find note-taking features helpful but wish for more customization and easier navigation.

Reviewers report frequent bugs, system crashes, and slow performance, especially during updates, which disrupt workflow. They mention a steep learning curve, clunky interfaces, and issues with Mac compatibility. Some feel the cost is high for smaller practices and note ongoing technical challenges.

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Who uses Valant EHR Suite?

Based on 332 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Hospital & Health Care
Medical Practice
Health, Wellness and Fitness
Others

Use cases

Mental Health EHR
Mental Health
Therapy Notes
Psychiatry Electronic Medical Records
Medical Billing Services

Valant EHR Suite's key features

GetApp's analysis of 46 verified user reviews collected between November 2021 and December 2024 identifies Valant EHR Suite's most critical features and summarizes user sentiment about those features.

HIPAA compliant

Reviewers appreciate Valant EHR Suite's HIPAA compliant capabilities. They highlight the importance of compliance for medical and mental health practices, noting that Valant provides necessary guarantees and BAA's. Users report that Valant ensures the protection of private health information, reducing stress about potential violations. They find the secure login and data protection capabilities valuable, though some express concerns about the patient portal. Overall, users feel confident that their clients' information is safe and secure with Valant EHR Suite. Of the 20 Valant EHR Suite users who gave detailed accounts of their use of HIPAA Compliant, 100% rated this feature as important or highly important.

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“In medical and mentalhealth, it is the law to be sure everything is HIPAA compliant. I like there are gaurantees and BAA's to show proof of compliance. ”
JM

Jolene M.

Billing Manager

“Staying HIPPA compliant is a priority here. Valant makes that so much easier and takes away unnecessary stress regarding HIPPA. ”
MR

Meghan R.

Director of patient relations


EMR/EHR

Reviewers indicate that Valant EHR Suite's EMR/EHR capabilities are essential for maintaining updated and organized patient records. They find the system user-friendly and efficient, appreciating the ease of documenting and electronic prescribing. Users value the integration of various aspects of the system, making it straightforward to use. However, some mention the interface looks outdated and the system can be slow. They also appreciate the cloud storage and the MYIO Patient portal, which enhances patient interaction. Of the 22 Valant EHR Suite users who gave detailed accounts of their use of EMR/EHR, 100% rated this feature as important or highly important.

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“Helps doctors to keep records updated and in chronological order. ”
TS

Tracy S.

Practice Billing Managet

“The way that valent keeps their records within the system is very straightforward and user-friendly”
DP

Deborah P.

Office mngr


Document management

Users report that Valant EHR Suite's document management capabilities are important for keeping medical records organized and accessible. They appreciate the ability to create custom templates and upload external documents. However, some find the search functionality cumbersome and the process of converting notes to PDF files time-consuming. Reviewers indicate that the system is generally easy to use and effective for managing documentation, though they would like more label options for uploads and improvements in navigation. Of the 19 Valant EHR Suite users who gave detailed accounts of their use of Document Management, 95% rated this feature as important or highly important.

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“I like that as a practice we are able to create our own templates, and choose between templated notes and mobile notes. I wish there was an easier way to "search" through various documents, as sometimes using the search filters feels cumbersome. For example, if I share a client with another clinician and I just want to search through my chart notes, I will select my name under "provider", but when I find the note and exit out of the client's chart, the filter is applied to my other clients' chart. ”
HK

Heather K.

Nurse Practitioner

“Notes are converted to pdf files so scrolling through past charts to quickly look at what happened in the past means downloading each document in turn until you find the one you want then scrolling through. It is every bit as painful as it sounds.”
NK

Nigel K.

Owner Operator


Appointment scheduling

Reviewers feel that Valant EHR Suite's appointment scheduling capabilities are straightforward and efficient. They appreciate the calendar view for managing daily and weekly schedules and the ease of scheduling recurring appointments. Users report that the system allows for smooth operation of their day-to-day activities, though some mention occasional bugs and lagging after updates. They value the notification capability for reminding patients of appointments and the ability to easily alter schedules as needed. Of the 15 Valant EHR Suite users who gave detailed accounts of their use of Appointment Scheduling, 93% rated this feature as important or highly important.

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“Accessibility to see calendar view for the day, week, makes it easier to schedule follow up appointments”
BW

Bilan W.

Therapist

“ability to change schedules as well as ease of scheduling recurring appt.”
DM

Donna M.

Independent Contractor


All Valant EHR Suite features

Features rating:

For mental/behavioral health
Patient intake
Patient records management
Customizable templates
Customizable reports
Reminders
Reporting & statistics
SMS messaging
Workflow management
Treatment planning
Calendar management
Initial assessments
Electronic signature
Charting
Therapy notes
Communication management
Insurance eligibility verification
Medical billing
Claims management
Practice management
Mobile access
Electronic payments
Confirmations/Reminders
Employee management
Medication management
Patient communications
Reporting/Analytics
API
Patient portal
Activity dashboard
Appointment management
Template management
Client portal
Self service portal
Secure messaging
Scheduling
Role-Based permissions
Clinical notes
Compliance tracking
Progress tracking
Progress notes
Prescription management
Customizable forms
Payment processing
Patient scheduling
E-Prescribing
Email marketing
Online booking
Multi-Provider practice
Multi-Location
For group therapy
For psychiatrists
Invoice management

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Valant EHR Suite pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Valant EHR Suite price and value

Value for money rating:

Of 22 reviews that provide robust commentary on Valant EHR Suite's price and value, 27% mention it in a positive light.

Some users say Valant EHR Suite is worth the yearly price, helping streamline daily tasks and making it cost-effective and easy to maintain. They find it affordable and appreciate its versatility. However, many reviewers feel the cost is high, especially for smaller practices, with additional fees for new features and services that are standard on other platforms. They report concerns about price increases, expensive integrated services, and lack of support for data transfer. Some users indicate that competitors offer similar or better functionalities at a lower cost, making Valant EHR Suite less appealing in terms of value for money.

, and

To see what individual users think of Valant EHR Suite's cost and value, check out the review excerpts below.

“it is well-worth the yearly price, it helps me a lot in my daily practice by streamlining tasks.”
AG

Armande G.

Psychologist

“cost continues to go up, new features cost more if you want to use them, there are delays and bugs when new upgrades happen which can be disruptive to workflow,”
GR

Georgina R.

CEO

“In the end, I became quite disillusioned by the decline of the quality of the software and the lack of support. And the expense of this package and the linked clearinghouse software, Waystar, doubled over the last three years.”
FS

Fred S.

Psychotherapist/Owner

Valant EHR Suite integrations (2)

Top integrations

Valant EHR Suite customer support

What do users say about Valant EHR Suite customer support?

Customer support rating:

We analyzed 94 verified user reviews to identify positive and negative aspects of Valant EHR Suite customer support.

Widespread user sentiment highlights that customer support is responsive, professional, and courteous.

A significant portion of users appreciate the knowledgeable staff and easy access to help when needed.

Broad user base values the helpfulness during onboarding, ongoing support, and availability of phone assistance.

A minority of users report long wait times, slow responses, and unresolved issues when contacting customer support.

Support options

Knowledge base
Chat
Phone support
Email/help desk
Faqs/forum

Training options

Documentation
Live online
Videos
Webinars

To see what individual users say about Valant EHR Suite's customer support, check out the review snippets below.

“One of the best features is the customer service department is located in the United States, there is no delay in getting help and communication are able to be done.”

RH

Roxann H.

CEO/ARNP

“customer service is very responsive, will customize to your needs (as is possible) very user friendly, do not have to be computer expert to use it. ”

CF

Carol F.

office manager

“The software continues to have issues on a regular basis and the support team is either unreachable or does not give clear answers. ”

AP

Alexis P.

Therapist

Valant EHR Suite FAQs

Q. What type of pricing plans does Valant EHR Suite offer?

Valant EHR Suite has the following pricing plans:
Pricing model: Subscription


Q. What is Valant EHR Suite used for?

Valant EHR Suite is a comprehensive electronic health record system specifically designed for behavioral health practices. The platform integrates clinical care, practice management, and patient experience features into a single solution tailored to the unique workflows of mental health professionals. The system supports various practice types including solo practitioners, group practices, and multi-practice organizations, while accommodating different levels of care from standard outpatient services to more intensive programs such as Intensive Outpatient Programs (IOP) and Partial Hospitalization Programs (PHP). The clinical care components of Valant include narrative-generating documentation, integrated outcome measures, treatment planning tools, and ePrescribing capabilities. The system offers specialized features such as AI Notes Assist for documentation efficiency, group therapy software for managing multiple patients simultaneously, and telehealth functionality for remote care delivery. Practice management tools encompass billing, scheduling, utilization review, eligibility checking, and performance reporting to streamline administrative operations and enhance financial outcomes. The platform also includes a clearinghouse solution and claim assist features to minimize billing errors and denials.


Q. What are the benefits of using Valant EHR Suite?

Provide exceptional, data-driven care from anywhere with Valant, the all-in-one EHR for Out Patient and IOP/PHP practice management software designed exclusively for behavioral health practices of all sizes.

- Focus the efforts of your entire workflow in one system built for individual psychotherapy, medication management, group counseling and more, whether delivered in person or virtually.

- Put measurement-based care into practice with 80+ built-in, reportable outcome measures that automatically send, score results, and graph outcomes over time, so you can demonstrate the effectiveness of treatment to payers and negotiate higher reimbursement rates. Visualize patient progress with auto-populated graphs that appear in your notes and reports.

- Create comprehensive, compliant clinical notes in minutes with narrative generation and text shortcuts. Pass audits with flying colors using flexible settings and templates pre-configured to meet complex payer requirements. Reduce duplication of effort and save time with features that automatically pre-populate clinical notes with information from other records such as patient charts, calendars, and the patient portal.

- Manage medications and prescriptions right from your notes with integrated ePrescribing, electronically prescribed controlled substances (EPCS) and built-in alerts and reports.

- Choose note templates from a library of evidence-based practices and specialized therapies like CBT, DBT, and MFT, all built in conjunction with top behavioral health clinical advisors such as Dr. Linehan.


Q. Who are the typical users of Valant EHR Suite?

Valant EHR Suite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Valant EHR Suite support?

Valant EHR Suite supports the following languages:
English


Q. Does Valant EHR Suite support mobile devices?

Valant EHR Suite supports the following devices:
Android, iPad, iPhone


Q. Does Valant EHR Suite offer an API?

No, Valant EHR Suite does not have an API available.


Q. What level of support does Valant EHR Suite offer?

Valant EHR Suite offers the following support options:
Knowledge Base, Chat, Phone Support, Email/Help Desk, FAQs/Forum

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