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RoverPass is a cloud-based reservation management solution, which allows RV park and campground owners to manage reservations and availability. Key features include database search, payment processing, data export, guest management, rate setting, and calendar.
Typical customers
Platforms supported
Support options
Training options
Overall Rating
4.6
/5
34
Positive reviews
24
8
1
0
1
Overall rating contenders
Rosemarie F.
Leisure, Travel & Tourism, self-employed
Used weekly for 2+ years
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Scheduling customers is convenient by having it on roverpass.com.Friendly and prompt responses from customer service to any questions that arises.
Daily/weekly availabilities easy to see on calendar for any given month of the year. Daily/weekly pricing automatically add up.
Rigid structure, hard to adjust prices for specific customers or monthly rates which might be different then roverpass.com monthly rate pricing.Only to be able to see 10 days at a time. Hard to make monthly reservation without seeing if spot is open for that long.
Thank you so much for taking the time to leave a review! We're happy to hear you've had an overall pleasant experience with the calendar and working with our team. Our product team is currently working on making long-term reservations more streamlined, based on feedback from customers like yourself! We're looking forward to sharing the improvements we have coming with you in the near future.
Kiley L.
Recreational Facilities and Services, 11-50 employees
Used daily for 6-12 months
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I would 100% recommend using RoverPass for your booking needs.
I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
There are a few things that I would love to see and a few that I will not mention because I know that they are in the works. I would like to see the option to use promo codes available and I would also love for customers to be able to book multiple campsites in one transaction.
Jacqueline R.
Hospitality, 1-10 employees
Used daily for 6-12 months
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Desired features Color status. Reports
Month and quarterly view of guests. Too many steps to get back to the reservation page
Suzanne D.
Recreational Facilities and Services, 1-10 employees
Used daily for 1-2 years
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Roverpass made our calendar much more efficient without the fear of double booking. It is easy to use and implement into our two parks. Instant booking has been great for our customers. We currently do it at no extra expense to the customers and we absorb the fees. There are always upgrades and the staff has always been there for me when I've had difficulties. Also another perk is that when...
I did give 4 stars for functionality, because this is a work in progress. There are a few snags that are easily worked around, that I know a few fixes will make use easier. For instance, if you go to a future date and do something, the computer will automatically go back to the current date. For tracking financials, it is great for credit card use, but when we get cash, it has been difficult. I know these are things are what Rover Pass is working on and I'm glad to be a part of it.
Tammy H.
Hospitality, 1-10 employees
Used daily for 1-2 years
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The biggest benefit of using RoverPass is almost eliminating phone calls for RV reservations. This has freed up a lot of time for my staff and me.
What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it. I have had guests tell me it was very simple to fill out the information to book a room or an RV site.
There are two things that I believe could be improved upon with this software. First, I would like to be able to integrate it with Booking.com and Airbnb, then tie it into my own booking calendar. Second, I have had several guests have to cancel and are very upset when the fees are not refunded....all they tend to see is "full refund if cancelled".... with in however many days. If there was a way to emphasize the fees would not be refunded it would make life a bit easier:)
Hi Tammy. Thank you for taking the time to provide your feedback. At this time, we are not able to integrate with other services- however, we do have a new Reservation Management System we'd be happy to share with you! This allows you to keep track of all your reservations in one place and view your availability in realtime. And, as always, it's free! Please reach out to us, and we would be happy to...
RoverPass has the following pricing plans:
Starting from: $3.00/month
Pricing model: Subscription
Q. Who are the typical users of RoverPass?