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RoverPass Logo
RoverPass
4.5
(46)

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Listing management system for campgrounds and RV parks

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RoverPass Pricing, Features, Reviews and Alternatives

RoverPass product overview

Price starts from

3

Per month

Usage Based

What is RoverPass?

RoverPass is a cloud-based reservation management solution, which allows RV park and campground owners to manage reservations and availability. Key features include database search, payment processing, data export, guest management, rate setting, and calendar.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars

RoverPass pricing information

Value for money

4.6

/5

46

Starting from

3

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RoverPass features

Functionality

4.3

/5

46

Total features

39

5 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Reporting & Statistics
Activity Dashboard
Calendar Management
Billing & Invoicing
Channel Management

Functionality contenders

RoverPass users reviews

Overall Rating

4.5

/5

46

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.64/10
Rating distribution

5

4

3

2

1

31

12

1

0

2

Pros
I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.
In our business, good phone service and prompt help is a delight. I am happy to use Rover Pass as my RV park reservation system.
I love the fact that I can text/email the reservationists and even talk with them on the one, giving a more personal service. And their 'trouble-shooting' support staff are excellent.
Cons
It has been very inconvenient and embarrassing to either try to send emails with blocked out dates or to reject customers based on no availability, but no way to view unavailability from their end.
Second, I have had several guests have to cancel and are very upset when the fees are not refunded. All they tend to see is "full refund if cancelled.
Most messages get missed because they are not highlighted or something simular. Also we need the ability to add notes when a site is blocked off.

Overall rating contenders

KL
AvatarImg

Kiley L.

Recreational Facilities and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Give Roverpass a shot!

Reviewed 3 years ago

I would 100% recommend using RoverPass for your booking needs.

Pros

I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.

Cons

There are a few things that I would love to see and a few that I will not mention because I know that they are in the works. I would like to see the option to use promo codes available and I would also love for customers to be able to book multiple campsites in one transaction.

SD
AvatarImg

Suzanne D.

Recreational Facilities and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Way to Run Our Two RV Parks

Reviewed 4 years ago
Pros

Roverpass made our calendar much more efficient without the fear of double booking. It is easy to use and implement into our two parks. Instant booking has been great for our customers. We currently do it at no extra expense to the customers and we absorb the fees. There are always upgrades and the staff has always been there for me when I've had difficulties. Also another perk is that when...

Cons

I did give 4 stars for functionality, because this is a work in progress. There are a few snags that are easily worked around, that I know a few fixes will make use easier. For instance, if you go to a future date and do something, the computer will automatically go back to the current date. For tracking financials, it is great for credit card use, but when we get cash, it has been difficult. I know these are things are what Rover Pass is working on and I'm glad to be a part of it.

JR
AvatarImg

Jacqueline R.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Outback springs

Reviewed 3 years ago
Pros

Desired features Color status. Reports

Cons

Month and quarterly view of guests. Too many steps to get back to the reservation page

EK
AvatarImg

Emily K.

Hospitality, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We love RoverPass!

Reviewed 3 months ago
Pros

RoverPass has been one of the best decisions/investments we have made. It is extremely user friendly and the customer service is unmatched, both of those things are extremely important to us!

Cons

There are a couple features I have suggested that would be hugely helpful for us, like mass communication to guests, that have been warmly received but not implemented yet.

GG
AvatarImg

Gabriela G.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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RoverPass best decision we made!

Reviewed 6 months ago

Overall RoverPass has been great for business. I would never have been able to keep up with the reservations using mypaper calender. I appreciate having the black out dates and being able to easily get the customer phone number to text with them about check-in procedures.

Pros

The best feature is the calender. I can see immediately what is available, who's coming in or out. Blocking upcoming dates is also a plus. It's easy to use these functions.

Cons

Having gone from a paper calender with reservations to RoverPass, you can imagine the benefits of RoverPass. What I find more taxing is the changes that seem to be coming more and more often. I feel that since we are a tiny, need I say micro, RV park, only 4 sites, I don't need the bells and whistles. Possibly make a simple RoverPass for the small/micro parks.

RoverPass FAQs

Q. What type of pricing plans does RoverPass offer?

RoverPass has the following pricing plans:
Starting from: $3.00/month
Pricing model: Subscription


Q. Who are the typical users of RoverPass?

RoverPass has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does RoverPass support?

RoverPass supports the following languages:
English


Q. Does RoverPass support mobile devices?

RoverPass supports the following devices:
Android, iPad, iPhone


Q. Does RoverPass offer an API?

No, RoverPass does not have an API available.


Q. What level of support does RoverPass offer?

RoverPass offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat

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