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Hostfully Guidebooks

Guidebook platform for vacation rental businesses

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Hostfully Guidebooks Pricing, Features, Reviews and Alternatives

Hostfully Guidebooks product overview

What is Hostfully Guidebooks?

Guidebook Platform is a cloud-based content management solution designed to help businesses of all sizes in the travel industry provide local recommendations and property information to customers. Key features include custom greeting message, location tracking, remote access, and categorization.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
In Person
Documentation

Hostfully Guidebooks pricing information

Value for money

4.8

/5

39

Starting from

$

24.99

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ResNexus
Value for money
#1
eZee Absolute
Value for money
#2
Bookerville
Value for money
#3
Hostfully Guidebooks
Value for money
#4

Hostfully Guidebooks features

Functionality

4.7

/5

39
Total Features34 3 categories

Most valued features by users

Reporting & Statistics
Third Party Integrations
Activity Dashboard
API
For Vacation Rentals
Contact Management
Customizable Templates
Data Import/Export

Functionality contenders

ResNexus
Functionality
#1
Bookerville
Functionality
#2
eZee Absolute
Functionality
#3
Hostfully Guidebooks
Functionality
#4

Hostfully Guidebooks users reviews

Overall rating

4.9

/5

39

Positive reviews

97%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.62/10
Rating distribution

5

4

3

2

1

36

2

0

1

0

Pros
We use Hostfully for our Guidebooks when customers rent our country house. We love how they work, the ability to have bilingual contents and how they help our property shine.

PR

Paul R.

A wonderful addition to our self catering website. Intuitive, easy to navigate and loved by our guests.

FM

Fraser M.

When paired with the fact the Hostfully Guidebooks product also helps to make the experience of my valued clients better, it is a winning platform. I couldn't be more pleased.

TC

Tod C.

Cons
There is nothing that comes to mind on the negative side of this software.

MP

Michel P.

Lack of space for more visual content such as videos and photos.

JC

Julieanna C.

Lacking of basic features. Unprofessional staff when comes to refunds.

AR

Anonymous Reviewer

Overall rating contenders

Hostfully Guidebooks
Overall rating
#1
ResNexus
Overall rating
#2
Bookerville
Overall rating
#3
eZee Absolute
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

State of the art guest guidebook system

Reviewed 2 years ago

We use Hostfully guidebooks to provide a great experience for our thousands of guests. The ability to create templates saves us a lot of time creating new guidebooks. Both our guests and owners are extremely impressed by the functionality.

Pros

Saves us hours of time, great guest experience, mobile responsive, easy to use.

Cons

The recommendations screen is a little hard to navigate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hostfully Guidebook Keeps Guests Informed if Only They Would Read

Reviewed 2 years ago

My experience with the platform is it has been terrific to work with. There are a lot of features and capabilities that may not be readily apparent to a first-time user, such as how to include the ability for guests to review you after their stay, or how to customize the checkout list, or rename a category. But just know, the platform is flexible and there are many ways to organize and setup your guidebook to be uniquely yours.

Pros

The program is tremendously flexible for taking once written binders of information into accessible information whether links, text and/or video. Use of Google Places helps to ensure recommendations are good looking and have all the relevant information such as an image, link, map and whatever information a host would like to write in recommending an attraction, bar or restaurant. Guidebooks created...

Cons

Hostfully allows you to manage multiple guidebooks. As an administrator of several guidebooks, how to manage one entry to many guidebooks can be a little confusing until you gain experience with the program. However, the fact that Hostfully has such a capability places it in a unique position so I'd call this also a Pro.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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lack of free trial makes it impossible to see quality

Reviewed 8 months ago
Pros

nice design, good potential, but lacks features.

Cons

Lacking of basic features. Unprofessional staff when comes to refunds. Sales team very aggressive but no free trial so they oversell its abilities Massive overselling and marketing hype but very much overhyped. Not user-centric.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great platform. Great support.

Reviewed 2 years ago

We've had a very positive experience with Hostfully thus far. During the onboarding process, we got one-on-one training along with best practices recommendations that helped us improve the quality of our guidebooks. We didn't feel like we made this investment and then were left to figure things out on our own. Implementation was a daunting task for us as we have hundreds of properties, but Hostfully was so easy to use that we were able to get all of them set up within a week or two. We've also made recommendations to Hostfully about new features or improvements we'd like to see based on our experience using the platform, and they care about our opinions. We've already seen some development changes based on those recommendations, and we appreciate that so much!

Pros

We loved the concept, first and foremost, but what really sold us was how user-friendly it was for the host AND the guest. We wanted the guest experience to be easy for them so our guests felt empowered to answer their own questions and troubleshoot without having to sit on the phone with a guest relations specialist while on their vacation. We put answers in their fingertips and helped set an appropriate expectation pre-arrival.

Cons

There were initially some limitations to the way we wanted to display content to our guests, but since we discussed it with our rep, they have adjusted the software to give us more freedom. I can't think of a negative that is still relevant.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is a RAD Guidebook ((Ridiculously Awesome Digital)

Reviewed 2 years ago

As a tourism professional, I'm a very big fan of products that make my life easier. When paired with the fact the Hostfully Guidebooks product also helps to make the experience of my valued clients better, it is a winning platform. I couldn't be more pleased.

Pros

In 2017, I implemented the Hostfully Hospitality Guide into my four, vacation-rental properties here in the mountain resort community of Kimberley, British Columbia. It's such a friendly way to share the key information, partially-required for my guests to have a 5-Star experience. Once set-up, the ease of use and integration into my Property Mangement System leads really helps me come across as knowing what the heck my business is doing:)

Cons

Like any SAAS, it takes a bit of learning and with all the awesome updates, I still need to take the time to process and integrate all the improvements.

Hostfully Guidebooks FAQs and common questions

Hostfully Guidebooks has the following pricing plans:
Starting from: $24.99/month
Pricing model: Free, Subscription


Hostfully Guidebooks has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Hostfully Guidebooks supports the following languages:
German, Italian, Spanish, English, French, Polish, Japanese, Portuguese


Yes, Hostfully Guidebooks has an API available for use.


Hostfully Guidebooks integrates with the following applications:
Google Maps


Hostfully Guidebooks offers the following support options:
Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep)

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