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iGMS Logo

Vacation rental software for professional hosts & companies

Table of Contents

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Is this product right for your business?

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iGMS - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

iGMS overview

What is iGMS?

iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. Try 14 days for free (no credit card). iGMS FEATURES: - Channel manager - Automated guest messaging - Management of multiple accounts - Multi-calendar - Team management - Automated guest reviews - Financial reporting - Cleaning & task management - In-app and email notification - Key exchange management - Payment processing - Direct booking management - Mobile apps (iOS & Android) iGMS’s powerful automation tools effectively streamline the hosting process, giving you the time and space you need to grow your business. Try vacation rental software that will transform your short-term rental business. Contact us if you have any questions or would like to schedule a demo: sales@igms.com https://www.igms.com

Who uses iGMS?

By industry, iGMS reviewers are most commonly professionals in hospitality (37%). The most frequent use case for iGMS cited by reviewers is vacation rental management (78% of reviewers).

What do users say about iGMS pricing?

Reviewers appreciate the free version for up to four listings, which they find helpful for small businesses. Some users say the paid plans offer good value, but some users report high costs and issues with pricing updates and feature limitations.

Starting price

13 /
per month

Alternatives

with better value for money


Pros & Cons

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Automation

Synchronization

Oversight

Affordability

Navigation

Stability

iGMS’s user interface

Ease of use rating:

iGMS pros, cons and reviews insights

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(74)
5(214)

What do users say about iGMS?

Users report iGMS streamlines property and rental management, making it easier to coordinate multiple listings, automate guest messaging, and sync calendars across platforms. They appreciate its time-saving automation, unified inbox, and fair pricing, noting that it helps manage guest communication and cleaning schedules efficiently. They find the interface generally intuitive, though some mention a learning curve and occasional navigation challenges.

They say customer support is responsive and helpful, but some experience slow replies or difficulty reaching support by phone. They note minor bugs and syncing issues, but most feel problems are resolved quickly. Some mention the need for improved reporting, pricing tools, and customization.

Select to learn more


Who uses iGMS?

Based on 293 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Real Estate
Leisure, Travel & Tourism
Information Technology and Services
Others

Use cases

Vacation Rental
Channel Management
Hospitality Property Management
Bed and Breakfast
Hotel Management

iGMS's key features

Most critical features, based on insights from iGMS users:

Reservations management
For vacation rentals
Guest communications
Calendar management
Data synchronization
Multi-Channel management

All iGMS features

Features rating:

Accounting
Alerts/Notifications
Price/Margin management
Real-Time updates
Revenue management
Template management
Owner statements
Real-Time data
Online booking
GDS/OTA integration
Contact management
API
Rate management
Guest experience management
Property management
Multi-Property
Channel analytics
Dynamic pricing
Inventory control
Housekeeping management
Task management
Payment processing
Real-Time analytics
Customizable templates
Third-Party integrations
Invoice management
Lead management
Order management
Work order management
Commission management
Availability management
Website management
User management
Booking management
Channel management
Single property
Reviews management
CRM
Reporting/Analytics
Customer database
Real-Time notifications
Data import/export
Email templates
Ratings/Reviews
Employee management
Front desk management
Maintenance management
Performance metrics
Multi-Location

iGMS awards

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iGMS pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Flex

20

Per month

Features included:

  • Automated Reviews
  • Cleaning & Task Management
  • Direct Booking Management
  • Dynamic Pricing
  • Financial Reports
  • In-App and Email Notifications
  • Key Exchange Management
  • Live Chat & Email Support Response Within 48 Hours
  • Multi-Calendar
  • Owner Access
  • Payment Processing
  • Revenue Management
  • Team Management
  • Unified Inbox & Message Templates
  • Unlimited Properties
  • Website Builder

PRO

13

Per month

Features included:

  • Automated Reviews
  • Cleaning & Task Management
  • Direct Booking Management
  • Dynamic Pricing
  • Financial Reports
  • In-App and Email Notifications
  • Key Exchange Management
  • Live Chat & Email Support Response Within 48 Hours
  • Multi-Calendar
  • Owner Access
  • Payment Processing
  • Revenue Management
  • Team Management
  • Unified Inbox & Message Templates
  • Unlimited Properties
  • Website Builder

PRO+

16

Per month

Features included:

  • Everything in Pro, plus:
  • Auto-translation for messages
  • White Label and Open API
  • Cash Flow Report
  • Revenue Management
  • Dynamic Pricing
  • Guest Support Tracking Tool
  • AI Agent
  • AI Property Knowledge

User opinions about iGMS price and value

Value for money rating:

Of 30 reviews that provide robust commentary on iGMS's price and value, 60% mention it in a positive light.

Reviewers appreciate that iGMS offers a free version for up to four listings, which is beneficial for small businesses and startups. They find the paid plans to be a good value, especially when managing multiple properties, and mention that the Flex plan is affordable without sacrificing features. Users think the pricing is competitive and reasonable, with some highlighting the cost savings in time and effort. However, some users report that the cost can be high, especially compared to other products, and they experience issues with pricing updates and syncing. Some users say the lack of certain features in the free version and the recent pricing changes are drawbacks.

, and

To see what individual users think of iGMS's cost and value, check out the review excerpts below.

“Did free trial, converted to Flex plan (which is perfect fit and affordable without sacrificing features) for the 5 months a year that property is rented.”
AS

Anna S.

Owner

“I liked how easy it was to get into the software, the learning curve wasnt that bad, and the pricing is pretty decent for what you get, especially when you are still trying to scale your business, also customer support was pretty responsive!”
NN

Ntsako N.

CEO

“Poor customer service, lack of customization and poor functionality, high price”
SF

Sergey F.

Property manager

iGMS integrations (17)

Integrations rated by users

We looked at 293 user reviews to identify which products are mentioned as iGMS integrations and how users feel about them.

PriceLabs logo
PriceLabs

Integration rating: 5.0 (5)

Sets daily rate based on location and events in your area. Allows you to be competitive.

SA

Said A.

Owner

Stripe logo
Stripe

Integration rating: 4.6 (5)

DPGO logo
DPGO

Integration rating: 4.3 (3)

Boostly logo
Boostly

Integration rating: 5.0 (1)

Wheelhouse logo
Wheelhouse

Integration rating: 5.0 (1)

Beyond logo
Beyond

Integration rating: 5.0 (1)

iGMS customer support

What do users say about iGMS customer support?

Customer support rating:

We analyzed 51 verified user reviews to identify positive and negative aspects of iGMS customer support.

Widespread user sentiment highlights fast, friendly, and knowledgeable customer support from the iGMS team.

A number of users found support instrumental during onboarding and setup, resolving issues quickly and effectively.

Multiple users appreciate easy access to support via chat and phone, with helpful advice tailored to their needs.

A minority of users report slow response times, difficulty reaching support by phone, and inconsistent follow-up.

Support options

Knowledge base
Faqs/forum
24/7 (live rep)
Email/help desk
Chat

Training options

In person
Documentation
Live online
Webinars
Videos

To see what individual users say about iGMS's customer support, check out the review snippets below.

“I had some difficulties setting up VRBO and Booking.com in the IGMS software, but their customers service was excellent and got me through the process.”

CD

Chuong D.

owner

“Every time I've reached out to customer service they have been able to resolve my concern and point me in the right direction.”

SA

Said A.

Owner

“I really did want to use this program but even after replying to that message they still had no accountability or wiliness to provide proper support and customer service - If this company starts investing in proper customer support they will trump their competition, until that happens beware if you use this system.”

BM

Bryce M.

Policy Manager

iGMS FAQs

Q. What type of pricing plans does iGMS offer?

iGMS has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What are the benefits of using iGMS?

  • iGMS automates the majority of your daily vacation rental management tasks. This means you can grow your business without increasing your headcount.

  • iGMS helps to increase guest satisfaction by ensuring a prompt and effective response to inquiries through automation and scheduled 'trigger' messages.

  • The automated guest reviews feature facilitates leaving reviews and getting feedback from your guests.

  • iGMS enables users to connect multiple accounts from different OTAs, eliminating the need to constantly login and logout.

  • Our software is seamlessly integrated with major OTAs meaning you can synchronize availability and avoid double-bookings.

  • iGMS users are able to process online payments and upsell to guests from Booking.com and those who make direct bookings.

  • With iGMS’ smart reports, hosts can easily create simple and compelling short-term rental management reports in no time.


  • Q. Who are the typical users of iGMS?

    iGMS has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does iGMS support?

    iGMS supports the following languages:
    English, Italian, Japanese, Spanish


    Q. Does iGMS support mobile devices?

    iGMS supports the following devices:
    Android, iPad, iPhone


    Q. Does iGMS offer an API?

    Yes, iGMS has an API available for use.


    Q. What other apps does iGMS integrate with?

    iGMS integrates with the following applications:
    DPGO, Operto Teams, Stripe, PriceLabs, Turno, RemoteLock, Boostly, Wheelhouse, Beyond, Jervis systems


    Q. What level of support does iGMS offer?

    iGMS offers the following support options:
    Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat

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