Innago - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Innago's rent tracking capabilities for its intuitive and user-friendly interface. They find it easy to monitor rent payments, view comprehensive overviews of rent status, and track payment due dates, amounts received, and outstanding balances. Users report that the platform sends timely rent invoices and reminders, and provides clear, modern charts to visualize rent payments. They say Innago helps keep rent collection efficient and organized, reducing administrative workload and providing real-time financial insights. Of the 37 Innago users who gave detailed accounts of their use of Rent Tracking, 97% rated this feature as important or highly important.

Reviewers highlight Innago's online payments feature as a game-changer for property management. They appreciate the secure and convenient options for tenants to submit payments electronically, including autopay and split payments. Users report that this capability reduces administrative overhead, improves cash flow, and enhances tenant satisfaction. They find it easy to set up and use, though some mention initial payment delays. Reviewers also value the ability to absorb or charge transaction costs and the integration with credit bureaus. Of the 55 Innago users who gave detailed accounts of their use of Online Payments, 95% rated this feature as important or highly important.

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“Online payments are important for me because it is a secure way for my tenants as for myself as well. I also love that it gives me an estimated time that the money will be deposited in my bank account.”

Leslie G.

Property management

“I like that the online payments can be set up on autopay which makes it easier for both myself and the tenants. I also like the low cost for the tenant to be able to use online payment.”

SM

Solace M.

Real Estate Investor

Reviewers find Innago's tenant portal valuable for both tenants and property owners. They report that tenants can easily make payments, submit maintenance requests, and access important documents through the portal. Users appreciate the centralized hub for lease agreements and communication, which streamlines operations and reduces the need for back-and-forth interactions. They say the portal is user-friendly and professional-looking, enhancing tenant satisfaction and operational efficiency. Of the 40 Innago users who gave detailed accounts of their use of Tenant Portal, 90% rated this feature as important or highly important.

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“Having the tenant portal portion is important, it helps to cut down on paper in our office, they can log in and sign leases, get any lease information they need, pay their bill and keep up with deadlines and due dates. ”

Abigail K.

Consultant

“My tenants like and use the tenant portal on Innago to pay rent. I like that the portal stores the lease for them to see and also serves as communication about any maintenance issues.”

Melissa J.

Manager

Reviewers appreciate Innago's lease tracking capabilities for its comprehensive and centralized system. They find it easy to manage and track lease agreements, store and access lease-related information, and receive automated reminders for important lease events. Users report that the platform simplifies document organization and lease term monitoring, helping them stay organized and proactive in managing tenant turnover. They also value the ability to e-sign leases and store them digitally for easy access. Of the 29 Innago users who gave detailed accounts of their use of Lease Tracking, 90% rated this feature as important or highly important.

Reviewers highlight Innago's document management capabilities for its convenience and efficiency. They appreciate the ability to store and organize leases, receipts, tax forms, and maintenance records online. Users report that the platform reduces paperwork, facilitates online signatures, and allows for easy sharing of documents with tenants. They find it helpful for keeping all documents related to properties and tenants in one place, making it easier to manage and access necessary information. Of the 21 Innago users who gave detailed accounts of their use of Document Management, 86% rated this feature as important or highly important.