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Innkey PMS Logo

Cloud based hospitality & hotel property management system

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Innkey PMS - 2026 Pricing, Features, Reviews & Alternatives

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Innkey PMS overview

What is Innkey PMS?

Innkey PMS is a cloud-based hotel management software that provides a suite of hospitality software products to manage hotel operations. The software offers a wide range of features including reservation management, online payments, calendar management, and automatic reminders.

Innkey PMS’ registration portal allows users to accept guest bookings through both online and offline modes. The portal also sends automated confirmation letters to guests for bookings made over the phone. The software maintains a database of past customers and offers them discounts and complimentary services to promote customer loyalty. The application has an integrated commission management system to pay commissions to agents and event managers for referral bookings.

Innkey PMS provides a rate negotiation functionality to offer discounts on corporate bookings and lump sum payments. The rates vary based on room preferences and extra services offered to customers. The software generates ad-hoc and regular reports providing detailed information regarding room bookings, deposit payments and the number of guests checked-in to the hotel. The application allows hotel owners to accept customized cancellation policy for customers and calculate retention charges in the case of room or banquet cancellation.

Innkey PMS provides customers a comprehensive view of payment calculations including complete details of charges and settlements. The tool provides a cashbook that helps to manage all cash transactions at the front desk. Cashbook generates receipts for all payments received from customers. Innkey PMS also allows hotel owners to accept customer bookings on Android and IOS applications.

Key benefits of using Innkey PMS

• Innkey PMS provides a material management module that tracks real-time inventory levels and helps reduce wastes, thefts, and discrepancies.
• The tool prepares operational reports related to room reservations, registration charges, account receivables, and folio management.
• The software provides an option for hotels to design their own customer feedback form for hotel guests, restaurant guests, and banquet guests.
• Innkey PMS allows hotel owners to set up a gift shop inside the hotel where they can sell gifts or souvenirs with bar code billing and stock control.
• The application provides an HR and payroll system to manage employees’ salary details, annual bonus and keep track of the amount getting posted on guest folio.

Starting price

3per feature /
per month

Alternatives

with better value for money

Innkey PMS’s user interface

Ease of use rating:

Innkey PMS reviews

Overall rating

4.8

/5

44

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.05/10
Rating distribution

5

4

3

2

1

40

3

0

0

1

Pros
“I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one.”
GP

Gita P.

Owner

“You can feel the philosophy and every feature really "make sense. It’s giving you the perfect opportunity to set the best rate strategy at all times.”
DT

Dhiraj T.

Reservation Manager

“The help desk is outstanding. I wouldn't have lasted this long in this business without it.”
AR

Afzan R.

General Manager

Cons
“Sometimes it becomes slow especially in raining season, I think it is internet problem.”
MS

Mr. S.

GM

“Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further.”
MG

Mr. G.

CEO

“When there're some problems, the staffs are willing to help and solve the problems instantly.”
MS

Mr. S.

Director

Who uses Innkey PMS?

Based on 44 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality

Use cases

- Not enough reviews
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-
-
-
-

Innkey PMS's features

Features rating:

Accounting
Activity dashboard
API
Availability management
Billing & invoicing
Billing rate management
Booking management
Built-in accounting
Calendar management
Catering management
Channel management
Credit card processing
CRM
Customer database
Customer history
Discount management
Drag & drop
Email management
Employee management
Extended stay
For vacation rentals
Front desk management
GDS/OTA integration
Guest experience management
Housekeeping management
Inventory management
Loyalty program
Maintenance management
Mobile access
Multi-Channel management
Multi-Currency
Multi-Language
Multi-Property
Online booking
Point of sale (pos)
Price/Margin management
Promotions management
Rate management
Reporting & statistics
Reservations management
Revenue management
Reviews management
Single property
SMS messaging
Spa/Activity management
Third-Party integrations
User management

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Innkey PMS pricing

Value for money rating:

Starting from

3

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Innkey PMS price and value

Value for money rating:

To see what individual users think of Innkey PMS's price and value, check out the review snippets below.

“I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one.”
GP

Gita P.

Owner

“You can feel the philosophy and every feature really "make sense. It’s giving you the perfect opportunity to set the best rate strategy at all times.”
DT

Dhiraj T.

Reservation Manager

Innkey PMS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
In Person
Documentation
Videos
Live Online

Innkey PMS FAQs

Q. What type of pricing plans does Innkey PMS offer?

Innkey PMS has the following pricing plans:
Starting from: $3.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Innkey PMS?

Innkey PMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Innkey PMS support?

Innkey PMS supports the following languages:
English


Q. Does Innkey PMS support mobile devices?

Innkey PMS supports the following devices:
Android, iPad, iPhone


Q. Does Innkey PMS offer an API?

Yes, Innkey PMS has an API available for use.


Q. What other apps does Innkey PMS integrate with?

Innkey PMS integrates with the following applications:
Worldpay for Enterprise, WhatsApp, Tally, QuickBooks Online Advanced, Gmail, SiteMinder, Microsoft Excel


Q. What level of support does Innkey PMS offer?

Innkey PMS offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

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