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OwnerRez
5
256
4
8
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental software for property managers
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OwnerRez - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
OwnerRez overview
Based on 267 verified user reviews
What is OwnerRez?
OwnerRez is a vacation rental program with key features that include reservations management, payment processing, online booking, channel management, guest communications, and more.
Who uses OwnerRez?
By industry, OwnerRez reviewers are most commonly professionals in hospitality (47%). The most frequent use case for OwnerRez cited by reviewers is vacation rental (77% of reviewers).
What do users say about OwnerRez pricing?
Most reviewers indicate OwnerRez delivers strong value for money due to its robust features, integrations, and transparent pricing. Some users say recent price increases are disappointing and may concern those with tighter budgets.
What are the most popular integrations for OwnerRez?
The OwnerRez integrations most frequently cited by reviewers are: PriceLabs (a revenue management product rated 4.8 out of 5 for its integration with OwnerRez), Stripe (a payment processing product, 5.0), and QuickBooks Online (an accounting product, 4.9).
Starting price
per month
Pros & Cons
Customer Support
Vacation Rentals
Video Tutorials
Booking
OwnerRez’s user interface
OwnerRez review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.9
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about OwnerRez?
Reviewers indicate OwnerRez streamlines vacation rental and property management, offering robust automation, multi-channel booking, and extensive customization. They say it saves significant time, centralizes operations, and supports both small and large portfolios. Many highlight its comprehensive features, flexible pricing, and seamless website integration as major benefits. They find customer support highly responsive, knowledgeable, and helpful during setup and ongoing use.
Users report a steep learning curve due to the platform’s depth, with setup and mastering features requiring patience. They note that detailed documentation, webinars, and support resources help, but some wish for easier onboarding and more intuitive navigation.
Select to learn more
Who uses OwnerRez?
Based on 267 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
OwnerRez's key features
GetApp's analysis of 50 verified user reviews collected between August 2021 and September 2024 identifies OwnerRez's most critical features and summarizes user sentiment about those features.
Reviewers appreciate OwnerRez's reservations management capabilities. They find it helps automate processes, preventing double bookings and managing cleanings efficiently. Users report it centralizes reservations from multiple channels, making it easy to view and update party information. They highlight the seamless integration with online travel agencies and the ease of use after setup. They say it simplifies managing multiple properties and offers excellent calendar views, with automated payment and email triggers enhancing the experience. Of the 19 OwnerRez users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.
Users report OwnerRez's guest communications capabilities are thorough and customizable. They appreciate the templates, triggers, and automated responses, which streamline communication and save time. Reviewers indicate the ability to configure specific or blanket communications for properties is valuable. They find the system helps keep track of all communications, ensuring timely and consistent messaging. They mention the need for better messaging integration with Vrbo and a unified mailbox but value the overall flexibility and support provided. Of the 21 OwnerRez users who gave detailed accounts of their use of Guest Communications, 95% rated this feature as important or highly important.
All OwnerRez features
Features rating:
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Per month
Usage Based
User opinions about OwnerRez price and value
Value for money rating:
Of 24 reviews that provide robust commentary on OwnerRez's price and value, mention it in a positive light.
Most reviewers indicate OwnerRez offers strong value for money, highlighting its robust functionality, direct integrations, and extensive features at a competitive or lower price compared to alternatives. They appreciate the transparent pricing, flexibility, and cost-effectiveness, often noting that the time and money saved outweigh the program’s cost. Some users say the pricing is fair and onboarding is straightforward, with no hidden fees. However, a few reviewers report that recent price increases are disappointing and may be a concern for those with tighter budgets, despite the overall quality and feature set.
, and
OwnerRez integrations (38)
Integrations rated by users
We looked at 267 user reviews to identify which products are mentioned as OwnerRez integrations and how users feel about them.
Integration rating: 4.8 (39)
Integration rating: 5.0 (34)
“I've connected Stripe and found the setup process to be simple and intuitive. I'm looking forward to using it as I begin processing client payments.”
“This allows our account customers to log in and pay outstanding invoices without the need for us to chase them.”
Carolyn M.
Exercise Physiologist
Integration rating: 4.8 (17)
Integration rating: 4.9 (9)
“Vrbo syncing issues. Guest communication issues.”
Ben S.
Co-founder
Integration rating: 4.6 (7)
Integration rating: 5.0 (6)
OwnerRez customer support
What do users say about OwnerRez customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of OwnerRez customer support.
Widely noted by reviewers, OwnerRez customer support is fast, thorough, and often resolves issues within hours, even on weekends.
A significant portion of users appreciate the knowledgeable and friendly support team, who provide tailored advice and practical solutions.
Common user feedback highlights the variety of support channels, including help articles, forums, email, and live sessions for in-depth help.
Frequently reported by users, support is accessible across time zones and consistently follows up to ensure all concerns are addressed.
Support options
Training options
To see what individual users say about OwnerRez's customer support, check out the review snippets below.
“I think the OwnerRez staff and support team is probably their greatest strength. Whenever I ask a question, not only do they answer the question thoroughly but also take the time to review my listing and preferences to give specific insight and suggestions on adjustments I can make to address my problem/question. ”
Ryan B.
Owner
“Every support request I have submitted has received timely responses, and the support team has consistently been knowledgeable, helpful, provided options, and genuinely pleasant to work with.”
Jay A.
Founder
OwnerRez FAQs
OwnerRez has the following typical customers:
Freelancers, Small Business, Mid-size Business
These products have better value for money
Q. What is OwnerRez used for?
OwnerRez provides vacation rental software designed for property managers ranging from small homeowners to large property management services. The platform serves as a long-term booking foundation for vacation rental businesses, offering complete channel management functionality through direct partnerships with major booking channels. The software includes a unified messaging system that consolidates communication across email, SMS, and channel platforms such as Airbnb and Vrbo into a single inbox. OwnerRez delivers powerful website building tools that help property managers establish their brand identity and direct customer traffic to their own websites rather than third-party channels. The platform features integrated accounting capabilities that work with various payment methods, a property management system that calculates commissions and generates monthly statements, and customer relationship management tools that automate and store guest records. OwnerRez offers extensive integration options with other services and systems, keeping these connections regularly updated while continuously adding new ones. The reporting functionality provides property managers with multiple ways to extract and analyze data collected through the system. Additional features include tools for managing renter agreements and automation capabilities that streamline various aspects of property management. The platform operates on a per-property pricing model that includes unlimited bookings without setup fees, booking fees, or contracts. The system is supported by a highly-regarded customer service team that provides personal, knowledgeable assistance to users. OwnerRez maintains active user communities and offers specialized services including ProConnect, ProTransfer, and WebAssist. It provides channel management, customer relationship management, property management, accounting, messaging, and website services.
Q. Does OwnerRez support mobile devices?
OwnerRez supports the following devices:
Android, iPhone, iPad
Q. What level of support does OwnerRez offer?
OwnerRez offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat
